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Prisma Access by Palo Alto Networks vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
7th
Ranking in ZTNA as a Service
7th
Ranking in Secure Access Service Edge (SASE)
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st)
Prisma Access by Palo Alto ...
Ranking in Cloud Access Security Brokers (CASB)
1st
Ranking in ZTNA as a Service
2nd
Ranking in Secure Access Service Edge (SASE)
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (4th), Enterprise Infrastructure VPN (5th)
Zscaler Zero Trust Exchange...
Ranking in Cloud Access Security Brokers (CASB)
9th
Ranking in ZTNA as a Service
1st
Ranking in Secure Access Service Edge (SASE)
4th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Data Loss Prevention (DLP) (6th), Application Control (6th), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of March 2026, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 2.3%, up from 1.6% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 11.8%, down from 17.6% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 9.5%, down from 11.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE) Mindshare Distribution
ProductMindshare (%)
Prisma Access by Palo Alto Networks11.8%
Zscaler Zero Trust Exchange Platform9.5%
iboss2.3%
Other76.4%
Secure Access Service Edge (SASE)
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.
Zaheer_Khan - PeerSpot reviewer
Cybersecurity Senior Program Manager at Dayforce
Secure access has improved remote work and has reduced vulnerabilities across our workforce
Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time. Some vulnerabilities create issues, and when we wanted to identify the source of the vulnerabilities, specifically focusing on mobile ID and related areas, it was unable to provide assistance. However, according to discussions with Zscaler Zero Trust Exchange Platform, they said that by the end of mid-2026, they are exploring these features, and probably those features can be incorporated or embedded into this particular system. That is the only major negative point.In terms of responses, Zscaler Zero Trust Exchange Platform is good. In terms of controlling vulnerability, it is good. The only cons I have noticed is that it is a bit slower, and sometimes it is unable to identify the source. These are the key areas for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"It was a very easy product to install. It can be deployed very fast."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"Technical support is pretty sharp and very responsive."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"Content filtering is the most useful feature of iboss."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"The console is cloud-based, which is something I really appreciate."
"The most valuable feature is the ability to join your network and provide access through the VPN."
"You have the ability to create your own expressions for your data. Palo Alto understands that DLP is not the same for all consumers. You might have a particular need to fulfill, and they give you the opportunity to create a custom expression to match the specific format that you have. For a confidential file property that you have in your files, you can add a metadata field. It gives you that opportunity to create that."
"A feature I've found very helpful is run time security because most of the products on the market will look at security during the build time, and they don't really look at what happens once you're going into production."
"The visibility perspective is pretty cool. If I want to know how much data is being used for a specific project, I can look at how much data has been used, from which region, and which users have been connected. That visibility is very good so that I can see how many licenses we have and how many are used."
"Prisma Access protects all app traffic, so that users can gain access to all apps and that's very important because we need to be able to access everything. It also allows us to access non-web apps; anything internal that we need access to, we can access."
"This is the best product that I have looked at, out of all of the competitors."
"The overall rating for GlobalProtect is nine out of ten."
"With this solution, they are able to protect themselves, and also with data at rest, it has helped to protect against the propagation of malware from the cloud to the premises."
"The most valuable features of Zscaler SASE include web filtering, application control, and the private access configuration."
"The scalability of the solution is great."
"With SASE, we have a single platform that covers multiple task services with which we need to control access. All the features are equally valuable."
"It has been helpful in maintaining our infrastructure. The granular level control it offers allows us to set application policies per application for each user."
"The product’s most valuable features are data discovery, activity control, and zero trust exchange."
"The most valuable feature is its seamless integration capabilities, streamlining the process by eliminating the need for extensive installations."
"The tool's scalability is good."
"The customer service and support are very good."
 

Cons

"Its pricing could be better."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"Sometimes, obviously, there are bugs."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"File integrity monitoring would be very advantageous as an additional feature."
"The reporting feature needs improvement."
"The pricing for this solution is on the higher end. Our customer felt that the solution was a bit overpriced but they had nothing that offered them better protection."
"When it comes to the VPN, it uses the global protect VPN functionality to connect remotely, but it has a feature limitation for assigning multiple IP subnets to different user groups."
"Better integration with the MDM solution would be useful."
"The frequency of updates could be reduced."
"The product's price is an area of concern where improvements are required. The solution's price should be lowered."
"The licensing of this solution is a little expensive and is paid on an annual basis."
"I haven't seen any SD-WAN configuration capability. If Prisma Access would support SD-WAN, that would help."
"It's not very easy to use. Sometimes it's buggy and there are problems when doing updates."
"This is a great solution, I'm just searching for an alternative because the costing or the commercials for this type of solution tends to be a little high, although we have been using it for a year already."
"It needs to offer SSO, single sign-on, and items of that nature."
"Zscaler Private Access also needs improvement in terms of its interface and security."
"The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions."
"While Zscaler supports client-initiated connections, it does not support server-initiated connections. This is a feature that Zscaler may consider adding in the future."
"Occasionally, there are certain delays in report generation."
"The pricing is expensive and on the higher end. Honestly, in my opinion, it is not worth the price."
"Setup is a bit complex because there are many steps that need to be taken before onboarding and activating the solution."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The overall pricing for iboss is very competitive and transparent."
"The licensing cost is about 18,000 euros."
"Palo Alto is the Cadillac solution, so their products are pretty expensive. That's just the way it is. Their solution surpasses anything else. Cisco AnyConnect, Zscaler, and all of the other products don't compare. Palo Alto is the market leader with the most features. It saves you work, and you don't have to worry about it."
"Prisma SaaS is more expensive than similar solutions but I think it's worth it."
"I'm still comparing, but the solution is quite expensive."
"It's pricey, it's not cheap. But you get what you pay for."
"We have to pay additional costs for maintenance and support services."
"They price their products using credit modules."
"Prisma Access is a little bit expensive."
"In terms of market positioning, I would describe Zscaler Private Access as offering optimal pricing. Based on our experience, Cato Networks tends to be slightly more expensive."
"The cost is expensive. It depends on the number of users."
"Zscaler DLP solution is expensive, with a fixed pricing structure that is billed annually and monthly. There are no additional costs for licenses."
"The solution has increased prices this year."
"The pricing is expensive and on the higher end. Honestly, in my opinion, it is not worth the price."
"It's expensive currently. But when purchasing for a large number of users, there's room to negotiate. It's really up to the procurement team."
"As per industry leads, Zscaler CASB is an expensive solution."
"The product is a bit expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
9%
Government
5%
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise6
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise21
Large Enterprise27
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise42
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being ...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What needs improvement with Zscaler SASE?
The solution needs to improve a lot of aspects.
What is your primary use case for Zscaler SASE?
We are using Zscaler Zero Trust Exchange for its Zscaler Internet Access service. It provides web security, DLP, data...
 

Also Known As

iBoss Cloud Platform
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Prisma Access by Palo Alto Networks vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.