We performed a comparison between OpenVPN Access Server and Prisma Access by Palo Alto Networks based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Infrastructure VPN solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The best thing is that it is open source and free of cost."
"The solution is user-friendly and easy to implement."
"The most valuable feature is that I can access my local network remotely and avoid doing all the port forwarding and redirections, and so on."
"The initial setup was easy."
"OpenVPN Access Server is cheap, and we get to use it ourselves. It is also a stable solution."
"The stability is very reliable in my experience."
"It was very easy to set up users."
"OpenVPN Access Server is very stable."
"There are plenty of features this solution provides and the most valuable would be the complete security protection we are receiving. We are provided with similar security that the Palo Alto AWS solution has. This includes features such as a firewall and machine learning AI."
"I like it because it's very easy to use. You install the client and you have to know your gateway, but that's something we give to our users. Beyond that, it takes about three seconds to train them on how to use it. And it just works well. That's great for us because it means less administrative time."
"It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."
"Security is absolutely spot-on, really top-notch. It's the result of all the components that come together, such as the HIP [Host Information Profile] and components like Forcepoint, providing end-user content inspection, and antivirus. It incorporates DLP features and that's fantastic because Prisma Access makes sure that all of the essential prerequisites are in place before a user can log in or can be tunneled into."
"It's much faster and more secure than legacy solutions. It is also quite stable and scalable as well. We are able to see all the traffic in one place."
"Being able to use the user ID or Active Directory Group is one of the great features for control and providing more flexibility without worrying about IP addresses."
"The users can securely access any cloud data centers or cloud platforms. In terms of the features, it has all the features that Palo Alto Next-Generation Firewall has. It is also very stable and scalable."
"It's great that we can make sure a machine meets the minimum requirements before users are allowed to log in."
"We occasionally have internet issues which affect stability."
"The server configuration file needs to be improved, it's the biggest problem in the configuration process."
"I would like to see continued advanced security implementation."
"You do need expertise in implementation if you do the initial setup yourself."
"Open VPN Access Server could be more user-friendly."
"It is not scalable."
"The high availability deployment is not very straightforward. They can make it simpler. OpenVPN does not support some of the additional protocols that Pulse Secure and Cisco AnyConnect support. They can include support for these additional protocols."
"When we deploy firewall rules via Panorama, we find it's a little bit slow. We have a global environment and might have 100 gateways or VPNs in the cloud. When we deploy something, it tries to deploy it one-by-one, and that can be slow."
"The one thing that I've been a little bit disappointed with is when we have had to open cases with Palo Alto about Prisma Access issues. Versus their other platforms, like their firewalls, where we tend to get really quick responses and very definitive answers, the few tickets I've had to open for Prisma Access have taken them longer to respond to. And they haven't necessarily given me the kind of answer I was looking for, meaning a fix to the problem."
"While Palo Alto has understood the essence of building capabilities around cloud technology and have come up with a CASB offering, that is a very new product. There are other companies that have better offerings for understanding cloud applications and have more graceful controls. That's something that Palo Alto needs to work on."
"There can be some latency issues with the solution that should be improved."
"It is a managed firewall. When you run into issues and have to troubleshoot, there is a fair amount of restriction. You run into a couple of restrictions where you don't have any visibility on what is happening on the Palo Alto managed infrastructure, and you need to get on a call to get technical assistance from Palo Alto's technical support. You have to get them to work with you to fix the problem. I would definitely like them to work on the visibility into what happens inside Palo Alto's infrastructure. It is not about getting our hands onto their infrastructure to do troubleshooting or fixing problems; it is just about getting more visibility. This will help us in guiding technical support folks to the area where they need to work."
"If you compare Prisma SaaS against other products, such as Cloud Log, it's a little bit tricky to understand, but it offers different functionality that other products don't have. From a user usability point of view, you need some training for this product, as an admin, you need a couple of demos."
"Better integration with the MDM solution would be useful."
"Prisma's integration between operational technology and IT should be more seamless. Right now, it requires additional setup and maintenance."
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OpenVPN Access Server is ranked 6th in Enterprise Infrastructure VPN with 8 reviews while Prisma Access by Palo Alto Networks is ranked 2nd in Enterprise Infrastructure VPN with 17 reviews. OpenVPN Access Server is rated 7.8, while Prisma Access by Palo Alto Networks is rated 8.4. The top reviewer of OpenVPN Access Server writes "Secure and good for small firms but is complex to set up". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Makes us part of a bigger security ecosystem with updates taken care of for us, but pricing and support need work". OpenVPN Access Server is most compared with Fortinet FortiClient, Cisco AnyConnect Secure Mobility Client, Microsoft Azure VPN Gateway, Pulse Connect Secure and Zscaler Private Access, whereas Prisma Access by Palo Alto Networks is most compared with Zscaler Private Access, Zscaler SASE, Cisco Umbrella, Prisma SD-WAN and Check Point Remote Access VPN. See our OpenVPN Access Server vs. Prisma Access by Palo Alto Networks report.
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