Forcepoint Secure Web Gateway Reviews

The pricing for Forcepoint Secure Web Gateway varies depending on user and functionality, but overall it is considered competitively priced. Some users find it expensive, while others rate it as average or reasonable. Licensing costs also vary, with some users rating it as an eight out of ten. There may be additional costs for extra reporting.

Forcepoint Secure Web Gateway is used for a variety of security purposes, including DLP, POS protection, application controls, and web security. It is also used to monitor data transfers within organizations, control internet access based on security profiles, and protect against cyber attacks and data leaks. The solution is used by system integrators and implementation partners, and is recommended for use in government agencies and the banking sector. Additionally, it can help optimize internet traffic and block or allow sites for users.

Forcepoint Secure Web Gateway categorizes user profiles, making it comfortable to use, and offers a simple solution with a dashboard and good reports. The DLP database is reliable and scalable, making it a highly detailed product with excellent key features.

The data security feature is exceptional, and the solution allows restricting attachments and access to templates. The ease of administration is also valuable, with category-based policies that are granular. URL filtering is the most valuable feature, and the solution offers good visibility and filtering features, with awesome reporting that allows for effective drill-downs.

Improvements needed for Forcepoint Secure Web Gateway include:

• better mobility
• more effective application control
• a secure channel to combat malware
• faster and more knowledgeable technical support
• greater stability and availability of clusters
• improved bandwidth control and customization features
• micro-level management features
• integration with NIST, a consolidated product that includes email, web, and DLP
• a less complicated interface and troubleshooting process
• simplified endpoint management
• updated reporting tools, enhanced automation lifecycle
• comprehensive security protection through the combination of other brands and products

For some, the setup is straightforward and simple, while for others it can be complex and require expert engineers and multiple servers. The time it takes to deploy the product also varies, with some taking only a few days and others taking up to a year. However, once deployed, maintenance is minimal. Overall, the setup process can be improved with a blueprint or automation to improve the onboarding experience.

Forcepoint Secure Web Gateway is a highly scalable solution that can accommodate a wide range of users, from 400 to 150,000 or more. Customers report little to no issues with the process and the solution is flexible enough to handle changes in user numbers, either through adding more devices or upgrading to a larger one. The product is also praised for working well with other platforms and vendors, although some users do caution that it may require a hardware change to handle significant increases in usage.

While some users have had a positive experience with support from various regions and rate it above average, others have experienced slow response times and resolution, even with escalated tickets. Some users have had to implement workarounds themselves and were unable to have their issues resolved by support. There is also a desire for more tutorial documentation and faster response times.

The stability of Forcepoint Secure Web Gateway varies among users. Some rate it highly and consider it a reliable solution with good architecture and no bugs or glitches, while others have experienced problems and rate it lower. The solution's performance is generally good and threat handling is almost near real-time, but there may be occasional hiccups in latency or issues with accessing certain sites.