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AWS Direct Connect vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Direct Connect
Ranking in Enterprise Infrastructure VPN
12th
Average Rating
8.8
Reviews Sentiment
6.2
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (1st)
 

Mindshare comparison

As of March 2026, in the Enterprise Infrastructure VPN category, the mindshare of AWS Direct Connect is 1.8%, down from 1.9% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 6.2%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Mindshare Distribution
ProductMindshare (%)
Prisma Access by Palo Alto Networks6.2%
AWS Direct Connect1.8%
Other92.0%
Enterprise Infrastructure VPN
 

Featured Reviews

reviewer2231871 - PeerSpot reviewer
Product Manager at a comms service provider with 201-500 employees
Offers secure high-bandwidth connectivity without internet-related risks
Regarding the benefits from the multiple virtual interfaces in the product, there is no interface for the product; it is just a connection that we have. It is an ethernet connection we offer. The customer, from the customer side to AWS, receives an ethernet point-to-point connection, and that is it. The interface and everything along with the communication with AWS, the customer has to do by themselves to build the routes and everything. The connection speed that our clients are using ranges from 100 megabits up to 10 gigabits. The main concern is the port costs. Clients do not report technical problems, so it is mainly always an issue of money. The solution is nice, but sometimes they avoid it because the port costs are high. This is not a problem AWS has exclusively; Azure has the same costs, and these port costs are quite expensive. I would rate this review as an 8 out of 10.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AWS Direct Connect allows me to connect our on-premise infrastructure directly with AWS infrastructure."
"Overall, I rate the solution ten out of ten."
"AWS Direct Connect allows me to connect our on-premise infrastructure directly with AWS infrastructure."
"AWS Direct Connect provides a secure and encrypted connection over the internet."
"The most valuable feature of Direct Connect is its low latency to the users."
"AWS Direct Connect offers higher security options by avoiding internet-related problems such as DDoS attacks and provides stable bandwidth."
"It is a highly scalable solution."
"AWS Direct Connect is highly secure and much faster compared to normal network infrastructure."
"The visibility perspective is pretty cool. If I want to know how much data is being used for a specific project, I can look at how much data has been used, from which region, and which users have been connected. That visibility is very good so that I can see how many licenses we have and how many are used."
"Prisma integrates well with Cortex XDR and Cortex Data Lake. My company has been also using Prisma Access in-house for nearly a year, and it integrates seamlessly."
"Prisma's most valuable feature would be its ability to identify bad or risky configurations."
"Prisma Access gives us security from a single point. It controls mobile users and determines how secure their networks will be, including from where they will get internet access. We can optimize things and add security profiles centrally."
"It's quite reliable and performs well for users."
"Customers are quite happy with Prisma Access by Palo Alto Networks because there is less spending on technologies."
"The product's initial setup phase is simple."
"I would recommend Prisma Access by Palo Alto Networks as it is really good, but it would be much better if the pricing were lower so that I could provide cloud firewall services instead of physical firewalls to customers."
 

Cons

"One area that needs improvement is the cost of the ports, which is a concern as these charges are quite high."
"Having more locations could improve the convenience of using the service."
"It would be good if we could connect AWS Direct Connect from different networks."
"The platform's stability needs improvement."
"It can be difficult to configure compared to cloud-based GUIs."
"There is no room for improvement in Direct Connect right now."
"AWS Direct Connect is straightforward and performs well for me."
"Its terminologies are challenging to interpret."
"I haven't seen any SD-WAN configuration capability. If Prisma Access would support SD-WAN, that would help... SD-WAN devices should be able to reach Prisma Access, and Palo Alto should support different, vendor-specific devices, not just Palo Alto devices, for SD-WAN configuration."
"Sometimes, we encountered a portal crash. When we told Palo Alto they said it might be the browser or cache, but I think they need to improve it on their side."
"The frequency of updates could be reduced."
"In general, it is good, but everything could be a little bit better. For example, they are working on including more data to catch or trying to reduce the gaps between the matches."
"It wasn't so satisfying to work with it. There is room for improvement in the policy management. It is difficult to cover the entire scenery through Palo Alto products."
"Its integration with non-Palo Alto products can be improved. Currently, it is easy to integrate it with other Palo Alto products such as Cortex XDR. It integrates well with other Palo Alto products. A major part of our network is based on Palo Alto products, but for those companies that use multi-vendor products in their infrastructure, Palo Alto should optimize the integration of Prisma Access with the network devices from other vendors."
"Better integration with the MDM solution would be useful."
"From any improvement perspective, the product's compatibility issues with Linux need to be resolved."
 

Pricing and Cost Advice

"It has reasonable pricing in terms of the features offered."
"It is an expensive solution."
"The licensing fees are paid on a yearly basis and for what we get, the price is good."
"Prisma Access is a little bit expensive."
"Compared to other products, the price is slightly high."
"We have to pay additional costs for maintenance and support services."
"Based on what I have heard from others, it is a pricey solution as compared to its peers, but I am not sure. However, considering the features that it offers, it is a break-even point. You get whatever they are promising."
"Prisma is in the middle of the road. It's not the most expensive, but it's not the cheapest. There aren't any additional costs, to my knowledge. I know they have some extra modules, but we didn't use them."
"The solution requires a license and the technical support has extra costs. The licensing model could improve."
"Actually the solution is very expensive. I don't know the particulars since the purchasing team dealt with it."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
12%
Healthcare Company
10%
University
7%
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
9%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise7
Large Enterprise3
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise21
Large Enterprise27
 

Questions from the Community

What needs improvement with AWS Direct Connect?
One area that needs improvement is the cost of the ports, which is a concern as these charges are quite high. It is primarily a budget issue because while the solution is effective, the port costs ...
What is your primary use case for AWS Direct Connect?
Our customers primarily use AWS Direct Connect for hybrid cloud solutions. They have parts of their equipment in their on-premise data center, while also using AWS infrastructure for backups, datab...
What advice do you have for others considering AWS Direct Connect?
Regarding the benefits from the multiple virtual interfaces in the product, there is no interface for the product; it is just a connection that we have. It is an ethernet connection we offer. The c...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

No data available
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about AWS Direct Connect vs. Prisma Access by Palo Alto Networks and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.