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AWS Direct Connect vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Direct Connect
Ranking in Enterprise Infrastructure VPN
12th
Average Rating
9.2
Reviews Sentiment
6.6
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
64
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (3rd)
 

Mindshare comparison

As of August 2025, in the Enterprise Infrastructure VPN category, the mindshare of AWS Direct Connect is 2.1%, down from 2.5% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 6.7%, up from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN
 

Featured Reviews

Flavio Gomes Figueira Camacho Junior - PeerSpot reviewer
Establish secure and private connections between on-premise infrastructure and cloud environments
AWS Direct Connect allows me to connect our on-premise infrastructure directly with AWS infrastructure. This is particularly beneficial because it helps me use our infrastructure for databases and testing while leveraging AWS's computing power for production purposes. I also do not need to expose management of our machines to the public internet, enhancing security by using a private connection.
Ángel García Favieres - PeerSpot reviewer
Experience seamless networking with reliable support and enhanced security
It is all about the interface. The Prisma Access by Palo Alto Networks interface is more difficult than FortiGate. The area where we encountered most problems was the permissions system. When the client wanted to give me access, they did not want to give me super admin access because they wanted me to have access only for specific tasks. We had significant trouble with configuring those permissions and making them work, as there are many options on the permissions panel. The permissions tab should be more generalized. There are so many options that you always have to open a case for technical support. The technical support team resolved these issues effectively, but this remains an area for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Direct Connect is its low latency to the users."
"AWS Direct Connect is highly secure and much faster compared to normal network infrastructure."
"Direct Connect provides an improved connection quality and a diversified link, which contributes to high availability and failover capabilities."
"The most valuable feature of Direct Connect is its low latency to the users."
"AWS Direct Connect allows me to connect our on-premise infrastructure directly with AWS infrastructure."
"The platform's most valuable feature for us is its robust network performance."
"It is a highly scalable solution."
"AWS Direct Connect allows me to connect our on-premise infrastructure directly with AWS infrastructure."
"The most valuable features of the solution stem from the fact that it offers stability and scalability while being a very secure product."
"We're now able to go after contracts that require a Zero Trust solution and Prisma's other technology solutions."
"The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly."
"The most valuable feature is the ability to change the gateway. For example, if there's a problem with a specific region or vendor, we can make modifications. The solution is scalable, and there are different gateways that can be created depending on the demand."
"Prisma SaaS is very easy to use; it's common sense — it's the best-in-class."
"Being able to use the user ID or Active Directory Group is one of the great features for control and providing more flexibility without worrying about IP addresses."
"Prisma Access gives us security from a single point. It controls mobile users and determines how secure their networks will be, including from where they will get internet access. We can optimize things and add security profiles centrally."
"I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten."
 

Cons

"The platform's stability needs improvement."
"I would like to see better traffic visibility and higher throughput security, especially for organizations that require more than what the current limit allows."
"It is complicated to do additional BGP configuration for the product."
"Having more locations could improve the convenience of using the service."
"It would be good if we could connect AWS Direct Connect from different networks."
"There is no room for improvement in Direct Connect right now."
"It can be difficult to configure compared to cloud-based GUIs."
"AWS Direct Connect is straightforward and performs well for me."
"GlobalProtect can face challenges with latency, especially when remote workers connect to centralized locations."
"They can add some new characteristics. For example, when an incident triggers, they can automatically send a template for a particular match that is related to the policy. We don't have that right now. It is something to improve. There could be more automation for certain actions. For example, for a particular group, it can send an administrator alert to their manager. It was one of the concerns of our customers."
"If you compare Prisma SaaS against other products, such as Cloud Log, it's a little bit tricky to understand, but it offers different functionality that other products don't have. From a user usability point of view, you need some training for this product, as an admin, you need a couple of demos."
"Prisma's integration between operational technology and IT should be more seamless. Right now, it requires additional setup and maintenance."
"Sometimes, you have these notifications sent out about changes in App-IDs, modifications in App-IDs, or even the introduction of entirely new App-IDs to replace. Sometimes, the recommendations are followed, but even then, when the package is installed on the firewall, it gets messed up. I remember a particular one was with Tableau, and suddenly, people weren't able to use Tableau, which is an analytics tool for business."
"The one thing that I've been a little bit disappointed with is when we have had to open cases with Palo Alto about Prisma Access issues. Versus their other platforms, like their firewalls, where we tend to get really quick responses and very definitive answers, the few tickets I've had to open for Prisma Access have taken them longer to respond to. And they haven't necessarily given me the kind of answer I was looking for, meaning a fix to the problem."
"The price can be reduced to make it more competitive."
"The user interface could be better. They need to work a little bit on the console. It is similar to their firewalls but not exactly. They need to clean it up a bit."
 

Pricing and Cost Advice

"It is an expensive solution."
"It has reasonable pricing in terms of the features offered."
"Based on what I have heard from others, it is a pricey solution as compared to its peers, but I am not sure. However, considering the features that it offers, it is a break-even point. You get whatever they are promising."
"It is a little expensive. Because it is one of the best in the market, it is a little bit more expensive than other vendors."
"Prisma SaaS is more expensive than similar solutions but I think it's worth it."
"The licensing cost is about 18,000 euros."
"Prisma is in the middle of the road. It's not the most expensive, but it's not the cheapest. There aren't any additional costs, to my knowledge. I know they have some extra modules, but we didn't use them."
"As compared to other solutions, Prisma Access is much cheaper. It is probably 30% to 40% cheaper than other solutions, but I do not know the exact cost."
"In terms of pricing, considering that it is a two or three years old solution, they should apply big discounts for the next two or three years. This approach will be better for them to capture the market."
"This is not an expensive product and everything is included with one license."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
13%
Comms Service Provider
10%
Manufacturing Company
6%
Computer Software Company
13%
Manufacturing Company
12%
Financial Services Firm
12%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS Direct Connect?
AWS Direct Connect provides a secure and encrypted connection over the internet.
What needs improvement with AWS Direct Connect?
AWS Direct Connect should support cross-cloud connections, such as migrations between Azure ( /products/microsoft-azure-reviews ) and AWS ( /products/amazon-aws-reviews ), for disaster recovery pur...
What is your primary use case for AWS Direct Connect?
I have used AWS Direct Connect ( /products/aws-direct-connect-reviews ) in projects to directly connect artifacts and for setting up a call center service in a customer service project. It is used ...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

No data available
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about AWS Direct Connect vs. Prisma Access by Palo Alto Networks and other solutions. Updated: July 2025.
864,053 professionals have used our research since 2012.