Appgate SDP vs Prisma Access by Palo Alto Networks comparison

Why PeerSpot?

Appgate and Palo Alto Networks are both solutions in the Secure Access Service Edge (SASE) category. Appgate is ranked #17 with an average rating of 8.5, while Palo Alto Networks is ranked #1 with an average rating of 8.5. Appgate holds a 2.4% mindshare in SASE, compared to Palo Alto Networks’s 10.1% mindshare. Additionally, 100% of Appgate users are willing to recommend the solution, compared to 92% of Palo Alto Networks users who would recommend it.

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Executive SummaryUpdated on Aug 11, 2024

Appgate SDP and Prisma Access by Palo Alto Networks compete in the secure access market. Prisma Access is frequently seen to have the upper hand due to its extensive features and perceived value.

What features are offered by Appgate SDP in comparison to Prisma Access by Palo Alto Networks?

Appgate SDP provides dynamic and granular access controls that adapt to user behavior and risks as well as straightforward deployment. Prisma Access offers comprehensive cloud delivery integration capabilities and a broader set of features. Both products emphasize security but Prisma Access provides a more extensive feature set and better integration options.

What areas of improvement can be found in Appgate SDP in comparison to Prisma Access by Palo Alto Networks?

Appgate SDP users suggest improvements in scalability, integration with third-party tools, and reducing customer service delays. Prisma Access users mention the need for enhanced troubleshooting tools, more intuitive workflows, and easier configuration processes. While Appgate SDP struggles with scalability, Prisma Access could benefit from better troubleshooting features.

How is the ease of deployment and customer service of Appgate SDP in comparison to Prisma Access by Palo Alto Networks?

Appgate SDP users report a straightforward deployment process with occasional customer service delays. Prisma Access users find the deployment complex due to extensive configuration but praise the responsive customer service. Appgate SDP benefits from simpler deployment, whereas Prisma Access offers superior customer service.

What setup costs and ROI can be seen with Appgate SDP in comparison to Prisma Access by Palo Alto Networks?

Appgate SDP provides good value for the cost with affordable setup costs. Prisma Access is viewed as more expensive but justifiable given its advanced features. Appgate SDP is seen as more cost-effective while Prisma Access justifies its higher price with robust features.

To learn more, read our detailed Appgate SDP vs. Prisma Access by Palo Alto Networks Report (Updated: September 2026).

Buyer's Guide

Appgate SDP vs. Prisma Access by Palo Alto Networks

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of September 2026, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 3.2%, up from 2.0% compared to the previous year. The mindshare of Appgate SDP is 2.4%, up from 1.8% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 10.1%, down from 15.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Access Service Edge (SASE) Mindshare Distribution
Product	Mindshare (%)
Prisma Access by Palo Alto Networks	10.1%
iboss	3.2%
Appgate SDP	2.4%
Other	84.3%

Secure Access Service Edge (SASE)

Featured Reviews

Ashok Ananthula

Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees

Cloud gateway has strengthened remote web security and now needs better Mac and ISP support

The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.

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Joseph Koomson

Ip Network Security Specialist at MTN Ghana

Zero trust access has strengthened remote connectivity and secures diverse office devices

Appgate SDP support is always available to assist, which is the primary strength. However, there are areas for improvement. When a user is unable to connect, the platform should display detailed information such as the user's IP address, MAC address, and specific reasons for connection failure. Currently, aside from invalid username and password errors, Appgate SDP provides generic errors related to policy, such as a policy admin error. The system should provide deeper diagnostics to explain why a user cannot connect. The dashboard could also be enhanced with additional features and logins to provide better visibility. Sometimes there is no immediate clarity about what is happening. After using Appgate SDP for a long time and experiencing various errors, we have learned where to investigate, but this would be problematic for new users trying to resolve issues. The dashboard could display user connection times, failure reasons, and other relevant information. The user activity logs and accounting features should be improved in particular.

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IgorPinter

Director at PULSEC

Zero-trust access has improved remote security and now simplifies cloud-based firewall management

Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Technical support is pretty sharp and very responsive."

"This product is solid, fairly easy to use, and reliable."

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."

"The security aspect of the solution, particularly the malware behind it, is excellent."

"I would say iboss is a very good product; its scalability is very good, and it's seamless for the user."

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

"Granular setup, which was able to set different levels of filters using the OUs in the AD."

More iboss pros

"Previously, with AnyConnect, we experienced frequent issues, and in comparison to that solution, we have seen significant improvement and minimum downtime."

"The interface is really friendly. It's simple to understand."

"The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can seamlessly connect to the company's network or switch to the internet with minimal effort."

"It is a scalable solution...The support answers your questions very fast."

"It is pretty stable."

"The flexibility of the tool is valuable; it is very robust, has a very robust configuration capability, is pretty well documented, and is also good interface-wise."

"One of the most important features is stopping lateral movement across our network."

"Appgate SDP has positively impacted my organization, as we are using it to securely access the internet after the cyber attack."

More Appgate SDP pros

"Prisma Access by Palo Alto Networks is a seamless solution."

"With this solution, they are able to protect themselves, and also with data at rest, it has helped to protect against the propagation of malware from the cloud to the premises."

"Its hands-off security and the fact that we don't have to maintain it are the most valuable features."

"Speaking as an ambassador for Palo Alto and Prisma access, it's the best solution on the market."

"Overall, the security provided by Prisma Access is top-notch."

"Customers are quite happy with Prisma Access by Palo Alto Networks because there is less spending on technologies."

"Ultimately, Palo Alto is a very advanced firewall."

"The overall rating for GlobalProtect is nine out of ten."

More Prisma Access by Palo Alto Networks pros

Cons

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"It is stable, but due to growth, it can sometimes be less stable than wanted."

"The reporting feature needs improvement."

"The easiest device I have set up was the Barracuda line of products."

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"The problem our organization had is that iboss failed for the Mac devices; it is not able to give a successful agent for the Mac agents, and that is where in 2025 we had to migrate to the Palo Alto-based platform."

More iboss cons

"One thing that kind of sticks out to me is the ability to do a proper non-split tunnel."

"One thing that kind of sticks out to me is the ability to do a proper non-split tunnel. VPN tunnel-wise, it is not really a true unsplit tunnel, but I think that's just because of the way it's designed. A split VPN basically allows your system to talk to other systems without being forced down the tunnel. A VPN running in a non-split tunnel mode forces all the traffic down the tunnel to wherever you're VPNing to. It forces the traffic down so that the traffic is subject to the firewall and rules that you have in your corporate environment and such. It helps to prevent remote malicious folks that may be talking directly to that box from piggybacking into the corporate environment through it. They do it partially, but it would be nice to see more of an enterprise-level solution there."

"It would be better to connect to an application portal from any device. Documentation and support could be better."

"When a user is unable to connect, the platform should display detailed information such as the user's IP address, MAC address, and specific reasons for connection failure."

"They could provide a single-box solution to manage tools for 4000 users. Additionally, they could add extra features to enhance remote micro connection."

"The user interface should be improved as it is not very easy to work with the updates."

"If I could change or improve anything about Appgate SDP, it would be to enhance the user experience by improving the UI so that it is more explanatory."

"On the cloud, when you make some changes, it may be difficult."

More Appgate SDP cons

"There should be a dedicated portal or SASE-based solution. They're trying to add a plugin but it needs a dedicated portal because it is now an enterprise solution for multiple organizations. People should be able to directly log in to a dedicated page for Prisma Access, rather than going into a Panorama plugin, and always having to update the plugin."

"Palo Alto's operational and support model needs improvement since we have faced issues with resolving problems."

"I would like the solution to support a different type of authentication. We can't configure a secondary method for our portal."

"The licensing of this solution is a little expensive and is paid on an annual basis."

"Compared to other products, the price is slightly high. In fact, sometimes there is a large pricing gap."

"The cloud setup is straightforward, and the onboarding process is much better, but the on-premises initial setup is slightly complex."

"In general, it is good, but everything could be a little bit better. For example, they are working on including more data to catch or trying to reduce the gaps between the matches."

"Prisma's integration between operational technology and IT should be more seamless. Right now, it requires additional setup and maintenance."

More Prisma Access by Palo Alto Networks cons

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is expensive compared to one of its competitors."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"The overall pricing for iboss is very competitive and transparent."

"The pricing is according to the market price. It is not a very cheap solution. They have some very aggressive promotions to sell the product in the market."

"It is a pretty expensive tool. It is maybe about $20,000 per year for a hundred users or so."

"We pay $100 per user per month. One license for the site is around $17."

"Palo Alto is the Cadillac solution, so their products are pretty expensive. That's just the way it is. Their solution surpasses anything else. Cisco AnyConnect, Zscaler, and all of the other products don't compare. Palo Alto is the market leader with the most features. It saves you work, and you don't have to worry about it."

"I would advise choosing your options according to your company's needs. Just go for what you want and do not pay for anything extra in terms of licensing. You need to determine how much bandwidth is required in your company network, and according to that, you should pay for the license. The mobile user license is based on the number of users who are going to use the VPN solution. You need to determine how many mobile users you are going to have in your network, and you should pay according to that. There are no other costs in addition to licensing, but if you go for the consultant services of Palo Alto networks to deliver the solution for you, then you need to pay something extra. That is not a part of licensing."

"It's pricey, it's not cheap. But you get what you pay for."

"It is not cheap. It is expensive. The good thing is that you are able to pay for what you need, but overall, it is not cheap. The pricing is not based on packages. You pay based on the features. If you want DLP, you only pay for DLP. They are very flexible. It is not cheap, but the licensing is flexible. There are no additional costs in addition to the standard licensing fees."

"We have to pay additional costs for maintenance and support services."

"This is not an expensive product and everything is included with one license."

"There's no reason not to buy the enterprise version that gives you unlimited PoPs, but you must understand the limitations you impose on yourself if you do that. If you go crazy, that allowlist will be too big for Kubernetes clusters."

"The pricing is very friendly. It's not confusing to figure out your workload and how much you'd be paying for the solution."

More Prisma Access by Palo Alto Networks pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

10%

Comms Service Provider

Construction Company

Outsourcing Company

11%

Manufacturing Company

11%

Comms Service Provider

Financial Services Firm

12%

Manufacturing Company

10%

Outsourcing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	7
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	1
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	20
Large Enterprise	27

Questions from the Community

What needs improvement with iboss?

I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...

See all answers

What is your primary use case for iboss?

I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...

See all answers

What is your experience regarding pricing and costs for iboss?

My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...

See all answers

What is your experience regarding pricing and costs for Appgate SDP?

Regarding pricing and setup cost, everything is already pre-installed in my organization, so I am not sure about pric...

See all answers

What needs improvement with Appgate SDP?

Appgate SDP support is always available to assist, which is the primary strength. However, there are areas for improv...

See all answers

What is your primary use case for Appgate SDP?

Appgate SDP is used for user connectivity both in the office and outside the office for remote connectivity. When out...

See all answers

What is the better solution - Prisma Access or Zscaler Private Access?

We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...

See all answers

What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?

From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.

See all answers

What needs improvement with Prisma Access by Palo Alto Networks?

Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pr...

See all answers

Comparisons

Netskope vs iboss

Compared 9% of the time

Fortinet FortiGate vs iboss

Compared 7% of the time

Cisco Umbrella vs iboss

Compared 6% of the time

FortiSASE vs iboss

Compared 6% of the time

Zscaler Internet Access vs iboss

Compared 5% of the time

More iboss Competitors

Zscaler Zero Trust Exchange Platform vs Appgate SDP

Compared 6% of the time

Twingate vs Appgate SDP

Compared 4% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs Appgate SDP

Compared 4% of the time

Portnox vs Appgate SDP

Compared 4% of the time

Cyolo vs Appgate SDP

Compared 4% of the time

More Appgate SDP Competitors

Netskope vs Prisma Access by Palo Alto Networks

Compared 12% of the time

FortiSASE vs Prisma Access by Palo Alto Networks

Compared 5% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs Prisma Access by Palo Alto Networks

Compared 4% of the time

Cato SASE Cloud Platform vs Prisma Access by Palo Alto Networks

Compared 4% of the time

Fortinet FortiGate vs Prisma Access by Palo Alto Networks

Compared 2% of the time

More Prisma Access by Palo Alto Networks Competitors

Product Reports

Buyer's Guide

iboss

September 2026

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Buyer's Guide

ZTNA

August 2026

Download Appgate SDP product report

Buyer's Guide

Prisma Access by Palo Alto Networks

September 2026

Prisma Access by Palo Alto Networks report

Download Prisma Access by Palo Alto Networks product report

Also Known As

iBoss Cloud Platform

No data available

Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Appgate SDP provides a comprehensive approach to network access control, optimizing security with robust configurations and a user-friendly interface, featuring flexible deployment and server concealment to mitigate risks.

Appgate SDP has been designed to enhance security operations through reliable access management. It prides itself on offering strong documentation, substantial scalability, and an interface that supports easy deployment, creating a seamless experience for local and remote connections. It enables organizations to implement micro-segmentation and integrate multifactor authentication, thus elevating their security posture. Recent updates reflect improvements, yet aspects like cost, cloud modification difficulties, VPN customization needs, and an upgraded interface remain areas for future enhancement. Ideal for hybrid environments, Appgate SDP aids transitions from traditional VPNs, protecting digital assets and preventing lateral network threats.

What are the key features of Appgate SDP?

Robust Configuration: Allows flexible setups to meet specific requirements.
User-Friendly Interface: Simplifies deployment, enhancing user experience.
Server Concealment: Minimizes exposure to threats by hiding servers.
Scalability: Accommodates growing organizational needs with stable performance.
Access Rule Granularity: Provides detailed options for managing network access.

What benefits should be considered in user reviews?

Security Enhancement: Improved protection against lateral movement and ransomware.
Deployment Ease: Streamlined processes for faster implementation.
Strong Support: Reliable assistance from the vendor ensures sustained use.
Remote Work Optimization: Facilitates safe remote access, vital for modern work environments.

Appgate SDP is prevalent in industries shifting from traditional VPNs to more secure architectures. It supports enterprises embracing cloud technologies by providing reliable network access solutions, especially in hybrid work settings, ensuring the security of digital assets while accommodating multifactor authentication and micro-segmentation strategies.

Appgate

Prisma Access by Palo Alto Networks delivers robust security features including secure remote access across apps and traffic monitoring. It integrates smoothly with cloud environments to provide advanced threat protection and visibility into network traffic.

Prisma Access offers a comprehensive suite of security tools designed to protect cloud environments and remote workforces. With its focus on real-time risk identification and threat prevention, Prisma Access provides encrypted tunnels and centralized management for seamless connectivity and enhanced data security. Designed to scale across platforms like AWS, Azure, and GCP, it optimizes traffic and connectivity while offering extensive visibility into vulnerabilities. However, integration with third-party products, usability, and support services are areas for development, as users report interface challenges and desire improved scalability and geographic coverage, especially in regions like China and South America.

What are the key features of Prisma Access?

Real-Time Risk Identification: Detects and manages potential threats instantly.
Secure Remote Access: Ensures secure connectivity to applications from anywhere.
Traffic Monitoring: Provides comprehensive oversight of network traffic.
Seamless Integration: Works well with platforms like AWS, Azure, and GCP.
Firewall Capabilities: Blocks unauthorized access and threats.
Scalability: Adapts to various cloud environments to meet growing demands.

What benefits should users expect when evaluating Prisma Access?

Reduced Data Breach Risk: Protects sensitive information through encrypted connections.
User-Friendly Interface: Simplifies management and configuration tasks.
Centralized Management: Offers a single view for managing all security policies.
Advanced Threat Protection: Regular updates guard against new threats.

Prisma Access is effectively used in industries requiring secure remote access and stringent data protection, such as finance and healthcare. Organizations leverage it to enforce Zero Trust policies, optimize network performance with SD-WAN, and ensure security compliance across multiple platforms.

Palo Alto Networks

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

United States Air Force FINRA Weight Watchers Rackspace DataDog SageNet Verdant Norwegian Cruise Line VoiceBase The Third Floor

Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack

Buyer's Guide

Appgate SDP vs. Prisma Access by Palo Alto Networks

September 2026

Free Report: Appgate SDP vs. Prisma Access by Palo Alto Networks

Find out what your peers are saying about Appgate SDP vs. Prisma Access by Palo Alto Networks and other solutions. Updated: September 2026.

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