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F5 BIG-IP Access Policy Manager (APM) vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Organizations experience significant ROI from F5 BIG-IP Access Policy Manager through cost savings, security improvements, and critical access availability.
Sentiment score
7.3
Prisma Access enhances security, reduces costs, and simplifies operations, offering great ROI and scalability with integrated insights and technology consolidation.
 

Customer Service

Sentiment score
7.8
F5 BIG-IP Access Policy Manager support is professional and helpful, but users suggest improved response times and communication.
Sentiment score
6.8
Prisma Access support is efficient and knowledgeable, but users seek faster response times and improved language-specific expertise.
Most of the technical support is managed in-house due to our extensive experience with F5 products.
If there is a solution, they don't always communicate it.
F5 technical support is responsive and helpful.
The product is reliable, making customer support less frequently needed.
We rarely need to contact support due to having a strong internal team and a robust product.
 

Scalability Issues

Sentiment score
7.8
F5 BIG-IP APM offers high scalability and usability for enterprises, with straightforward scaling and valuable traffic analysis tools.
Sentiment score
7.6
Prisma Access excels in scalability and flexibility, though challenges exist in extensive deployments and complex integrations at large scales.
The product's flexibility and company culture contribute to resolving these challenges.
I would rate the scalability of F5 BIG-IP Access Policy Manager (APM) between seven and eight.
To scale, one would need to upgrade or acquire more hardware.
Prisma Access provides significant scalability, allowing integration of different systems.
Prisma Access by Palo Alto Networks is a cloud-based solution, and from my experience, there are no issues with scalability.
 

Stability Issues

Sentiment score
8.0
F5 BIG-IP APM is highly rated for stability, enabling reliable remote work despite minor log issues.
Sentiment score
7.9
Prisma Access by Palo Alto Networks is praised for stable performance and reliability, with minimal downtime even during updates.
On a scale from one to ten for stability, I would rate F5 BIG-IP Access Policy Manager (APM) a ten.
Sometimes, the logs are not quite informational or easy to understand.
Prisma Access by Palo Alto Networks works efficiently during peak usage times.
I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten.
Prisma Access is very stable.
 

Room For Improvement

F5 BIG-IP APM needs improvements in usability, integration, documentation, reporting, and support to enhance cloud integration and competitiveness.
Prisma Access needs better documentation, integration, and pricing, alongside UI, authentication, and global coverage improvements for enhanced user experience.
If I could copy and paste objects instead of picking and configuring them from scratch each time, it would be great.
The main improvement needed for F5 BIG-IP Access Policy Manager (APM) is to integrate into the cloud-delivered services from F5.
F5 BIG-IP Access Policy Manager (APM) does not have a direction for SaaS.
There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks.
Hosting it in the cloud can mitigate these issues by allowing connection through the nearest Palo Alto or Prisma Cloud regional hub.
 

Setup Cost

F5 BIG-IP Access Policy Manager is costly but valued for its reliability; licensing is simplified, though cloud costs vary.
Prisma Access is costly but valued for comprehensive security features, though licensing complexity and extra support costs are concerns.
F5 products are more expensive than other solutions but are valued for their quality and reliability.
The pricing is on the higher side, rating it around eight to nine out of ten.
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs.
 

Valuable Features

F5 BIG-IP APM offers a robust, scalable platform with secure remote access, customization, and easy integration, ideal for corporate environments.
Prisma Access offers robust security features, seamless integration, and real-time alerts, making it ideal for reliable organizational protection.
It provides robust security and offers integration with multi-factor authentication systems, which is crucial for an organization's security policy.
APM is quite flexible for customers to use, providing secure remote access through various host-checking conditions for both machines and users.
A lot of features are useful to me, including mostly the authentication, SAML, or SSO, with no sign-on.
These features are security-driven, providing robust protection against increasing cyber threats by integrating NG Firewalls, SD WAN, and CASB, all within a fully cloud-native solution.
One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls.
GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues.
 

Categories and Ranking

F5 BIG-IP Access Policy Man...
Ranking in Secure Web Gateways (SWG)
17th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
Network Access Control (NAC) (7th), SSL VPN (5th), Remote Access (10th), Access Management (10th)
Prisma Access by Palo Alto ...
Ranking in Secure Web Gateways (SWG)
4th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
64
Ranking in other categories
Cloud Access Security Brokers (CASB) (1st), Enterprise Infrastructure VPN (5th), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (3rd)
 

Mindshare comparison

As of July 2025, in the Secure Web Gateways (SWG) category, the mindshare of F5 BIG-IP Access Policy Manager (APM) is 1.4%, up from 0.3% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 10.9%, up from 9.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Ashish Kumar Rai - PeerSpot reviewer
Offers remote access control, good GUI and easy to configure
I'd suggest improved documentation integration directly within the GUI. Right now, finding comprehensive documentation often requires going to external websites like the community portal. In the APM interface itself, they could add direct hyperlinks to relevant online documentation. This would provide easy access to admin guides and other resources when working within the GUI.
Ángel García Favieres - PeerSpot reviewer
Experience seamless networking with reliable support and enhanced security
It is all about the interface. The Prisma Access by Palo Alto Networks interface is more difficult than FortiGate. The area where we encountered most problems was the permissions system. When the client wanted to give me access, they did not want to give me super admin access because they wanted me to have access only for specific tasks. We had significant trouble with configuring those permissions and making them work, as there are many options on the permissions panel. The permissions tab should be more generalized. There are so many options that you always have to open a case for technical support. The technical support team resolved these issues effectively, but this remains an area for improvement.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Government
11%
Computer Software Company
10%
Manufacturing Company
10%
Computer Software Company
13%
Manufacturing Company
12%
Financial Services Firm
12%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about F5 BIG-IP Access Policy Manager (APM)?
In my opinion, the GUI is perfect with the configuration options provided. F5 BIG-IP has given customization options and policy configuration tools in the GUI. It's good and good enough to work.
What is your experience regarding pricing and costs for F5 BIG-IP Access Policy Manager (APM)?
F5 products are more expensive than other solutions but are valued for their quality and reliability, akin to purchasing a Bentley as opposed to an Audi.
What needs improvement with F5 BIG-IP Access Policy Manager (APM)?
F5 BIG-IP Access Policy Manager (APM ( /categories/application-performance-monitoring-apm-and-observability )) does not have a direction for SaaS. Most solutions focus more on remote access and acc...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

F5 Access Policy Manager
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about F5 BIG-IP Access Policy Manager (APM) vs. Prisma Access by Palo Alto Networks and other solutions. Updated: July 2025.
864,053 professionals have used our research since 2012.