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Forcepoint Secure Web Gateway vs Prisma Access by Palo Alto Networks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Forcepoint Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
8th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
55
Ranking in other categories
Internet Security (4th), Web Content Filtering (2nd)
Prisma Access by Palo Alto ...
Ranking in Secure Web Gateways (SWG)
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
64
Ranking in other categories
Cloud Access Security Brokers (CASB) (1st), Enterprise Infrastructure VPN (6th), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (2nd)
 

Mindshare comparison

As of August 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.1%, up from 1.8% compared to the previous year. The mindshare of Forcepoint Secure Web Gateway is 4.6%, down from 5.5% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 10.8%, up from 9.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
AhmedHawana - PeerSpot reviewer
Efficient user access control enhances productivity and browsing experience
Forcepoint Secure Web Gateway is mainly used to prevent employees from accessing certain sites and allow others to access specific websites. Based on Forcepoint's insights, we block some sites for classification purposes. It efficiently categorizes which sites should not be accessed during work hours. Additionally, Forcepoint does not affect traffic flow, ensuring a smooth browsing experience.
Amar-Patil - PeerSpot reviewer
Enables seamless policy management and supports secure remote work
Our primary use case for Prisma Access by Palo Alto Networks is to control the internet and serve as an internet proxy. Additionally, we use it for secure remote work One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls. We can…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"Our primary use case for this product is DLP,"
"The console is cloud-based, which is something I really appreciate."
"Technical support is pretty sharp and very responsive."
"Content filtering is the most useful feature of iboss."
"iboss is among the few products providing inline filtering where no application is needed on the device."
"Its initial setup was straightforward."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"The spam filter is very effective."
"Email Sandbox, DLP and Proxy."
"The product's user management is an area where my company does not face any challenges."
"SWG allows me to track internet usage patterns, helping optimize bandwidth and understand how much time each employee spends online."
"The GUI is quite nice."
"Transparent Mode: Since we have multiple sites and roaming users, it has helped us in deploying the proxy to users without having to push any configurations to end users."
"One of the main features I have found the solution to be efficient."
"The critical role is web URL filtering."
"We're now able to go after contracts that require a Zero Trust solution and Prisma's other technology solutions."
"The setup is relatively straightforward."
"It's quite reliable and performs well for users."
"The protection for web-based applications was helpful for my colleagues who didn't want a particular application on their devices. And the non-web access protection was more for our developers because they were writing and building code on their computers. Prisma Access was able to protect them."
"It is geographically dispersed, and it sits on top of Google and AWS platforms. Therefore, you don't face the standard issues, such as latency or bandwidth issues, that you usually face in the case of on-prem data centers."
"The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly."
"The scalability of the solution is excellent."
"Prisma Access is very stable, and I am very much satisfied with its stability, rating it nine to ten out of ten."
 

Cons

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"File integrity monitoring would be very advantageous as an additional feature."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"Ease of use could be improved."
"I am looking forward to the full integration of the endpoints that they offer for web security and DLP."
"It's the support that's the problem because that's a different question from the product itself — it's the Achilles heel."
"An area for improvement would be the classification of websites - it can take a long time for new websites to be classified."
"Allow for faster exemption of websites or the ability to reclassify websites."
"Reports in the sand-boxing, ease of deployment of sensors to ready to go server with one click of a button."
"The solution should be better able to support itself and operate faster. Sometimes the technical support team takes too long to respond."
"The reporting could be improved."
"From any improvement perspective, the product's compatibility issues with Linux need to be resolved."
"My clients would like to see a more feature-rich product."
"Sometimes, we encountered a portal crash. When we told Palo Alto they said it might be the browser or cache, but I think they need to improve it on their side."
"Palo Alto needs to improve the GlobalProtect agent to work as a secure web gateway agent, not only as a VPN agent because some companies would want only a secure gateway. They wouldn't want a full VPN. So, Palo Alto has to make the VPN agent work as a secure web gateway agent for those customers who want only the secure web gateway solution."
"If you compare Prisma SaaS against other products, such as Cloud Log, it's a little bit tricky to understand, but it offers different functionality that other products don't have. From a user usability point of view, you need some training for this product, as an admin, you need a couple of demos."
"The price can be reduced to make it more competitive."
"I would like the solution to support a different type of authentication. We can't configure a secondary method for our portal."
"They automatically update and they should give us time to fully understand what they're updating so that we can make sure it doesn't impact production."
 

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The price of this solution is reasonable."
"It is a well-priced option."
"The pricing depends upon the number of users."
"The solution's price is good."
"The solution's pricing is competitive."
"The cost for Forcepoint Secure Web Gateway is lower than that for Zscaler and Netskope. It could be around $4 per user annually."
"Forcepoint's pricing is moderate."
"Licensing is flexible. License pricing information is based on the customer, their environment, and on the future approach."
"Based on what I have heard from others, it is a pricey solution as compared to its peers, but I am not sure. However, considering the features that it offers, it is a break-even point. You get whatever they are promising."
"They price their products using credit modules."
"This is not an expensive product and everything is included with one license."
"I would advise choosing your options according to your company's needs. Just go for what you want and do not pay for anything extra in terms of licensing. You need to determine how much bandwidth is required in your company network, and according to that, you should pay for the license. The mobile user license is based on the number of users who are going to use the VPN solution. You need to determine how many mobile users you are going to have in your network, and you should pay according to that. There are no other costs in addition to licensing, but if you go for the consultant services of Palo Alto networks to deliver the solution for you, then you need to pay something extra. That is not a part of licensing."
"It is pretty expensive. We have to balance the cost of some features. They need to work on some of the services and products, price-wise."
"It's pricey, it's not cheap. But you get what you pay for."
"As compared to other solutions, Prisma Access is much cheaper. It is probably 30% to 40% cheaper than other solutions, but I do not know the exact cost."
"The licensing model for this product is complicated and changes all the time, making it very hard for the user to comprehend the configuration."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Healthcare Company
6%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
Computer Software Company
13%
Manufacturing Company
12%
Financial Services Firm
12%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What do you like most about Forcepoint Secure Web Gateway?
The product's user management is an area where my company does not face any challenges.
What is your experience regarding pricing and costs for Forcepoint Secure Web Gateway?
I would rate pricing for Forcepoint Secure Web Gateway a two out of ten. It's really expensive.
What needs improvement with Forcepoint Secure Web Gateway?
Forcepoint can improve the Secure Web Gateway for enterprise-level services. If some internet service providers want ...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being ...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

iBoss Cloud Platform
Forcepoint SWG, Websense Web Security, Forcepoint TRITON
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Adventist Health, Alphawest, Amadori, Anoka County, Compartamos Banco, Davies Turner, EverBank, iGATE, Karlstad Municipality, Lake Michigan Credit Union, Scavolini, Smurfit Kappa, Toyota
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about Forcepoint Secure Web Gateway vs. Prisma Access by Palo Alto Networks and other solutions. Updated: July 2025.
865,164 professionals have used our research since 2012.