

Forcepoint Secure Web Gateway and Prisma Access by Palo Alto Networks compete in the secure web gateway market. Based on feature comparisons, Prisma Access appears to have the upper hand due to its seamless integration and cloud-native architecture.
Features: Forcepoint Secure Web Gateway offers robust content filtering, URL categorization, and ransomware protection. It integrates well with other appliances, allowing ease of policy setup and providing a unique single endpoint for CASB, DLP, and proxy solutions. Prisma Access, on the other hand, excels with its zero-trust framework, integrating smoothly with other Palo Alto solutions. Its comprehensive security includes malware protection, URL filtering, and supports scalable remote connectivity with its cloud-native architecture.
Room for Improvement: Forcepoint Secure Web Gateway users highlight stability issues, limited cloud functionality, and complicated upgrades. There are challenges associated with AI site categorization, reporting, and technical support responsiveness. Prisma Access is critiqued for its cost, complexity in policy management, and limited visibility in certain regions. Suggestions for improvement include better integration and enhanced security controls.
Ease of Deployment and Customer Service: Forcepoint Secure Web Gateway provides a mix of on-premises and cloud deployments. However, it is regarded as complex to set up with inconsistent technical support. Prisma Access supports a predominantly cloud-based deployment with straightforward integration into existing frameworks. Although user-friendly, there are issues related to technical support responsiveness and configuration adjustments.
Pricing and ROI: Forcepoint Secure Web Gateway is seen as expensive, but it offers ROI by reducing hardware costs through cloud-based management and provides licensing flexibility. Prisma Access is positioned as a high-cost solution but justifies its price with strong security features. Its detailed licensing models ensure cost-effectiveness, offering a high ROI in security and management benefits.
There is a net positive return on investment
There are instances where both the response time and technical support quality need improvement.
I usually need to raise the alarm and contact a couple of people within Palo Alto Networks to just respond quicker, so technical support should be much better.
The product is reliable, making customer support less frequently needed.
The service and technical support quality varies depending on the personnel.
Prisma Access provides significant scalability, allowing integration of different systems.
To scale, one would need to upgrade or acquire more hardware.
Prisma Access by Palo Alto Networks is a cloud-based solution, and from my experience, there are no issues with scalability.
Prisma Access by Palo Alto Networks works efficiently during peak usage times.
I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten.
GlobalProtect is a satisfying solution, and the product is robust without major stability issues.
Forcepoint Secure Web Gateway is not endpoint security.
They need to enhance their CASB solutions since currently, the cloud index support is low compared to competitors.
What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations.
Sometimes a third-party outage could impact the whole operability.
There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks.
It's really expensive.
The pricing is on the higher side, rating it around eight to nine out of ten.
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs.
If you have the complete Forcepoint solution, it can integrate with other Forcepoint products, such as DLP solution and email gateway.
As organizations move away from legacy applications and data centers, the SASE architecture and ZTNA-based operations become essential.
These features are security-driven, providing robust protection against increasing cyber threats by integrating NG Firewalls, SD WAN, and CASB, all within a fully cloud-native solution.
The HIP Check is the most valuable feature of Prisma Access, which is the feature usually used from GlobalProtect.
One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls.
| Product | Mindshare (%) |
|---|---|
| Prisma Access by Palo Alto Networks | 7.3% |
| Forcepoint Secure Web Gateway | 2.8% |
| Other | 89.9% |

| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 6 |
| Large Enterprise | 29 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 20 |
| Large Enterprise | 27 |
Forcepoint Secure Web Gateway ensures secure internet access with features like URL filtering and real-time analytics. It's known for robust security, scalability, and integration capabilities, making it ideal for managing web traffic and preventing data loss.
Forcepoint Secure Web Gateway is designed to provide comprehensive protection for web traffic while enabling organizations to maintain security and productivity. By integrating well with Forcepoint offerings like DLP and CASB, it offers added functionality. The gateway equips users with tools such as SSL inspection and Shadow IT visibility. Despite its complex setup and challenges with updates, the platform is recognized for its flexibility, performance reliability, and ability to deliver granular policy control. Customers in demanding environments benefit from its extensive IP-based protection and robust report customization capabilities.
What are the standout features?Government agencies and professional services deploy Forcepoint Secure Web Gateway in on-premises and hybrid cloud setups for enhanced web security. By monitoring and controlling user activity, these entities maintain productivity and protect sensitive data. The gateway effectively manages internal and external web traffic, ensuring cyber threats are minimized. Specific industry needs are addressed with robust security frameworks tailored to maintain data integrity and efficiency.
Prisma Access by Palo Alto Networks delivers robust security features including secure remote access across apps and traffic monitoring. It integrates smoothly with cloud environments to provide advanced threat protection and visibility into network traffic.
Prisma Access offers a comprehensive suite of security tools designed to protect cloud environments and remote workforces. With its focus on real-time risk identification and threat prevention, Prisma Access provides encrypted tunnels and centralized management for seamless connectivity and enhanced data security. Designed to scale across platforms like AWS, Azure, and GCP, it optimizes traffic and connectivity while offering extensive visibility into vulnerabilities. However, integration with third-party products, usability, and support services are areas for development, as users report interface challenges and desire improved scalability and geographic coverage, especially in regions like China and South America.
What are the key features of Prisma Access?Prisma Access is effectively used in industries requiring secure remote access and stringent data protection, such as finance and healthcare. Organizations leverage it to enforce Zero Trust policies, optimize network performance with SD-WAN, and ensure security compliance across multiple platforms.
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