ServiceNow is a cloud-based task-management platform that specializes in IT operations management (ITOM), IT services management (ITSM), and IT business management (ITBM). ServiceNow allows users to manage their teams, projects, and customer interactions using a variety of different plugins and apps with which it easily integrates.
It has a higher cost compared to local/regional solutions.
It's sold as a less expensive solution, but it has to be highly modified. That's where you get into the cost.
It has a higher cost compared to local/regional solutions.
It's sold as a less expensive solution, but it has to be highly modified. That's where you get into the cost.
Zabbix is a comprehensive monitoring solution that is widely used across various industries. Its primary use case is for monitoring infrastructure, including physical, virtual, and network aspects.
Zabbix helps organizations by providing valuable metrics for preventive maintenance and capacity planning, proactive monitoring and alerting, monitoring a wide range of hardware equipment, optimizing work processes, improving customer experiences, enabling remote appointments with visual communication, and providing an overview of bandwidth consumption.
With Zabbix, organizations can conveniently monitor network metrics in one place, saving time and improving efficiency.
It’s free of cost.
It is a true open-source solution, so there are no licensing costs.
It’s free of cost.
It is a true open-source solution, so there are no licensing costs.
Microsoft Configuration Manager helps IT manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving employees access to corporate applications on the devices that they choose. When Configuration Manager is integrated with Microsoft Intune, you can manage corporate-connected PCs and Macs along with cloud-based mobile devices running Windows, iOS, and Android, all from a single management console.
Overall, I think it's fine. It's pretty much in-line because there are ways to offset it with the Office 365 licensing.
The licensing is good because they have various options, depending on what you are looking for.
Overall, I think it's fine. It's pretty much in-line because there are ways to offset it with the Office 365 licensing.
The licensing is good because they have various options, depending on what you are looking for.
Vulnerability Management, Detection, and Response (VMDR) is a cornerstone product of the Qualys TruRisk Platform and a global leader in the enterprise-grade vulnerability management (VM) vendor space. With VMDR, enterprises are empowered with visibility and insight into cyber risk exposure - making it easy to prioritize vulnerabilities, assets, or groups of assets based on business risk. Security teams can take action to mitigate risk, helping the business measure their actual risk exposure over time.
Usually every implementation is different and the quote is in function of number of assets.
When you want to cover yourself for scalability, you will be charged for the number you place on the scan itself.
Usually every implementation is different and the quote is in function of number of assets.
When you want to cover yourself for scalability, you will be charged for the number you place on the scan itself.
JIRA Service Management is Atlassian’s IT service management (ITSM) solution. It unlocks all teams at high velocity by:
JIRA Service Desk has different pricing as it is based on agents. On average, the price is about $300 per agent.
Do not forget to calculate add-on costs. These cost a percentage of the JIRA purchasing costs and are based on the number of JIRA users.
JIRA Service Desk has different pricing as it is based on agents. On average, the price is about $300 per agent.
Do not forget to calculate add-on costs. These cost a percentage of the JIRA purchasing costs and are based on the number of JIRA users.
ScienceLogic is a hybrid IT infrastructure monitoring tool that is designed to help organizations digitally transform their companies by making the management of complex, distributed IT services easier. Using the solution’s discovery techniques, users can find everything they need in a network, gaining visibility across all vendors and technologies that are run in the cloud or data centers. In addition, the ScienceLogic solution can help users seamlessly monitor and manage cloud environments, monitor network resources, manage storage, and monitor app health and performance.
Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device.
Decide what you want to monitor and only monitor those items. Absorb other elements as you grow.
Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device.
Decide what you want to monitor and only monitor those items. Absorb other elements as you grow.
ManageEngine ServiceDesk Plus (MSP) is a comprehensive help desk tool that has built-in asset and project management. MSP can be deployed in the cloud or on premises. The solution enables its users to track configuration changes, map relationships, and view graphical displays of data for more informed decision making.
The prices are attractive. Customer can use a subscription if they do not have enough budget.
For our 500 assets that are using the professional version of the solution, we pay somewhere between $4,000 and $5,000 per year.
The prices are attractive. Customer can use a subscription if they do not have enough budget.
For our 500 assets that are using the professional version of the solution, we pay somewhere between $4,000 and $5,000 per year.
Freshservice is an intelligent, cloud-native service management solution. It provides efficiency and agility through AI to create a contextual and intelligent experience. The solution also empowers employees to work whenever and wherever they need to work. Freshservice powers integrations and workflows at the enterprise scale, building upon an open platform and marketplace with connectors and APIs that you can extend and customize.
The pricing information is on their website. It's my understanding that their Pro Plan, for example, is around $89/month.
Its price is great. Its pricing is supposedly a lot less than ServiceNow and other alternatives.
The pricing information is on their website. It's my understanding that their Pro Plan, for example, is around $89/month.
Its price is great. Its pricing is supposedly a lot less than ServiceNow and other alternatives.
BMC Discovery, formerly ADDM, is a digital enterprise management solution that automates asset discovery and application dependency mapping to build a holistic view of all your data center assets and the relationships between them.
BMC is available for a reasonable price compared to ServiceNow — it's half the price.
The price was fair compared to competitors. BMC is very affordable. There are optional consulting services to assist with implementation.
BMC is available for a reasonable price compared to ServiceNow — it's half the price.
The price was fair compared to competitors. BMC is very affordable. There are optional consulting services to assist with implementation.
BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.
The licensing model of BMC Remedy Asset Management should improve. It is expensive and it is difficult to understand.
BMC Remedy is worth its price.
The licensing model of BMC Remedy Asset Management should improve. It is expensive and it is difficult to understand.
BMC Remedy is worth its price.
Service desk capabilities, an integral part of the CA Service Management solution, can enable you to deliver efficiencies in IT service management to business consumers, power users and decision makers. Mobility and collaborative self-service capabilities provide a modern user experience for accessing services and performing tasks, which can help drive user adoption, satisfaction and productivity.
I don't see anyone other than large companies being able to afford this system.
Pricing is simple, as it’s per concurrent analysts.
I don't see anyone other than large companies being able to afford this system.
Pricing is simple, as it’s per concurrent analysts.
With Valuemation you can choose which modules you want to start with. Additional modules can be added at any time if required.
The product has reasonable pricing.
The product has reasonable pricing.