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Featured SCSM reviews

SCSM mindshare

Product category:
As of June 2025, the mindshare of SCSM in the IT Service Management (ITSM) category stands at 1.5%, down from 2.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
IT Service Management (ITSM)

PeerResearch reports based on SCSM reviews

TypeTitleDate
CategoryIT Service Management (ITSM)Jun 15, 2025Download
ProductReviews, tips, and advice from real usersJun 15, 2025Download
ComparisonSCSM vs ServiceNowJun 15, 2025Download
ComparisonSCSM vs JIRA Service ManagementJun 15, 2025Download
ComparisonSCSM vs BMC Helix ITSMJun 15, 2025Download
Suggested products
TitleRatingMindshareRecommending
ServiceNow4.322.9%92%221 interviewsAdd to research
JIRA Service Management4.19.5%93%86 interviewsAdd to research
 
 
Key learnings from peers

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Room for Improvement

ROI

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Popular Use Cases

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Deployment

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Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Government
26%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
7%
Healthcare Company
7%
University
7%
Educational Organization
5%
Comms Service Provider
4%
Real Estate/Law Firm
3%
Performing Arts
3%
Logistics Company
2%
Insurance Company
2%
Non Profit
2%
Construction Company
2%
Energy/Utilities Company
1%
Recreational Facilities/Services Company
1%
Retailer
1%
Wholesaler/Distributor
1%
Legal Firm
1%
Aerospace/Defense Firm
1%
Mining And Metals Company
1%
Outsourcing Company
1%
Pharma/Biotech Company
1%
Printing Company
1%
Consumer Goods Company
1%
Hospitality Company
1%