We performed a comparison between Amazon Connect and Dialpad Contact Center based on real PeerSpot user reviews.
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Amazon Connect is ranked 3rd in Contact Center Platforms with 8 reviews while Dialpad Contact Center is ranked 15th in Contact Center Platforms. Amazon Connect is rated 8.2, while Dialpad Contact Center is rated 0.0. The top reviewer of Amazon Connect writes "Affordable, enables customization, and reduces the overall cost of migration". On the other hand, Amazon Connect is most compared with Genesys Cloud CX, Cisco Webex Contact Center, Five9, Avaya IX Contact Center and Cisco Finesse, whereas Dialpad Contact Center is most compared with .
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