Appian Intelligent Contact Center Reviews

Name: Appian Intelligent Contact Center
Brand: Appian

What is Appian Intelligent Contact Center?

The Appian Intelligent Contact Center makes it easy for organizations to build next generation contact center applications integrating AI, RPA, and BPM to provide concierge-level customer experience, make every agent a rockstar, and deliver unmatched business impact and efficiency.

Get the Contact Center Platforms Buyer's Guide and find out what your peers are saying about Appian Intelligent Contact Center, Amazon Connect and more!

Buyer's Guide

Contact Center Platforms

August 2025

Get the category report

Helped 867,370 peers since 2012

Appian Intelligent Contact Center mindshare

Product category:

As of September 2025, the mindshare of Appian Intelligent Contact Center in the Contact Center Platforms category stands at 1.4%, up from 0.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.