VCC Live is a cloud-based contact center software, providing telecommunications services to all types of business that want to offer prompt support to their customers. Its advanced features (IVR, real-time statistics, high security, predictive dialer among others) allow your contact center team to perform a wide variety of actions from one single software. With VCC Live omnichannel solution, you can use and switch between multiple communication channels such as voice, email, chat, and SMS.
| Product | Market Share (%) |
|---|---|
| VCC Live | 0.6% |
| Amazon Connect | 16.4% |
| Genesys Cloud CX | 16.3% |
| Other | 66.7% |
We have not yet collected reviews for VCC Live. Share your experience with PeerSpot's community.
Share a review