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TalkDesk review
Karthik Ramiya
Solutions Architect at B2B
Automates the summarization and documentation of customer interactions and...
There's room for improvement in dashboard customization. TalkDesk has a good set of dashboards, some custom dashboards available, and default out-of-the-box template dashboards. There are plenty of dashboards, probably more than twenty. You can do customization, but the level of customization you want to do varies with different customer...
TalkDesk review
Vítor Hugo Pacheco
Head Of Telemarketing at Goldenergy
Simple to manage workflow and inbound flow and easy learning curve
I like the simplicity of managing a flow, mostly inbound. It's the most powerful feature in TalkDesk. From the user's point of view, there's no need for a softphone or TIP phone. The solution is very seamless. We use AI with a custom solution outside of TalkDesk. It is very simple to learn how to use TalkDesk. If you are in a managing...
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