Our Amazon Connect professional services offering supports proof of concepts through comprehensive migrations for contact centers and help desks of all sizes. STS’s delivery approach is conducive to multiple build and sustainment models. For example, we can build and operate the solution in your environment; build and operate the solution in STS’s managed services environment; or any combination thereof.
| Product | Market Share (%) |
|---|---|
| Amazon Connect Implementation Services For Federal Agencies | 0.9% |
| Amazon Connect | 13.7% |
| Genesys Cloud CX | 13.6% |
| Other | 71.8% |
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