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VICIbox & VICIdial for AWS EC2 Reviews

Vendor: ZapSocket
4.0 out of 5
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What is VICIbox & VICIdial for AWS EC2?

Get the Contact Center Platforms Buyer's Guide and find out what your peers are saying about VICIbox & VICIdial for AWS EC2 and more!
Buyer's Guide
Contact Center Platforms
October 2025
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Helped 872,029 peers since 2012
 
 
Key learnings from peers

Valuable Features

  • "The efficiency and quick setup benefited my project as it saved time because there were no complex tools needed to be installed and just a simple UI to go in and log in as a master user and then we can provide access to our agents."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Contact Center Platforms Buyer's Guide for additional reliable information.

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Contact Center Platforms
 
VICIbox & VICIdial for AWS EC2 Reviews Summary
Author infoRatingReview Summary
Support engineer at a tech vendor with 5,001-10,000 employees4.0<p>I've used VICIbox &amp; VICIdial for AWS EC2 to set up a small contact center, and found it efficient, simple to deploy, and stable, though I'd like better reporting features and an improved UI for easier dial-in access.</p>
Deputy Technical Specialist at a media company with 10,001+ employees4.0<p>I've used VICIbox &amp; VICIdial on AWS EC2 mainly for backend server use and firewall configuration, finding it scalable and stable, though I find the portal visualization complex compared to Azure's more centralized interface.</p>