BeyondTrust Privileged Remote Access Reviews

Name: BeyondTrust Privileged Remote Access
Brand: BeyondTrust
Rating: 4.3 (23 reviews)

4.3 out of 5

23 reviews
95% willing to recommend

What is BeyondTrust Privileged Remote Access?

BeyondTrust Privileged Remote Access (formerly Bomgar Privileged Access) lets you secure, manage, and audit vendor and internal remote privileged access without a VPN.

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BeyondTrust Privileged Remote Access is the #12 ranked solution in top Remote Access solutions and #13 ranked solution in top Privileged Access Management (PAM) solutions. PeerSpot users give BeyondTrust Privileged Remote Access an average rating of 8.6 out of 10. BeyondTrust Privileged Remote Access is most commonly compared to Microsoft Intune: BeyondTrust Privileged Remote Access vs Microsoft Intune. BeyondTrust Privileged Remote Access is popular among the large enterprise segment, accounting for 59% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

Buyer's Guide

BeyondTrust Privileged Remote Access

July 2025

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Featured BeyondTrust Privileged Remote Access reviews

Hahn Rolf

CEO at MICRODYN AG

I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Better alignment between products would enhance manageability from a single point. Additionally, BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation. Improved quality control for non-English language versions is needed to avoid translation and layout errors.

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SteveJenovai

Sr Technical Product Manager (Sr. Consultant at Computronix) at Computronix

I don't know if I could pin down the best features to just one aspect. In terms of our users that use the product, it's really the overall ease of use. It saves our team hundreds of hours every year. We like that Privileged Remote Access does not require a VPN. I suspect at the end of the day, if I used a one to ten scale, I would give it an eight. It's pretty important. Not having to go through a VPN is a win. The security provided by PRA when it comes to access for remote and privileged users has been outstanding. It has met all of our objectives, everything from password rotation to securing and allowing us to clamp down access to the auditing and monitoring features. When deciding on this solution, it was somewhat important that PRA is available in multiple formats as a physical and virtual appliance or SAS. We certainly needed virtual appliances. Over the long run, we may go with SAS. PRA has had an effect on our network security. What I would say in terms of the effect is there's a whole element of password management that no one in managed services really needs to take care of anymore. That in and of itself has been a huge time saver. It is extremely important that, through the use of a PRA, there is no need to share passwords with users. That takes us right back to the NIST 800-53 requirements. We do use the solution to provide access to third-party vendors, however, not in the way intended, as we don't really let vendors in. In terms of the customers who purchase our platform services, there are instances where they need to be able to have access to the environment that we create for them. We are using the vendor features to give them access. It is very important that PRA offers us SSO authentication. We use that for all of our users.

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Aaron Margerum

Systems Engineer at NRC

I would love to have a web console and the ability to use the smart card with the web console to provide remote support. If you are on a computer that doesn't have the Bomgar console, you should be able to use the web console to provide support. That's the only thing right now. A web console is nice when you're jumping into a computer, but if you need to elevate the privileges, you currently can't do it with the smart card. If they could figure that out, that would be money. One thing that's confusing is the way of setting up group policies and permissions. It is very complicated. There are a lot of small pieces to it. The way they have set everything up is weird. I'm sure there is a reason for that, but I feel it should be a lot easier to provide different permissions and things like that.

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BeyondTrust Privileged Remote Access mindshare

Product category:

As of July 2025, the mindshare of BeyondTrust Privileged Remote Access in the Remote Access category stands at 2.8%, up from 1.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Remote Access

PeerResearch reports based on BeyondTrust Privileged Remote Access reviews

Type	Title	Date
Category	Remote Access	Jul 20, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 20, 2025	Download
Comparison	BeyondTrust Privileged Remote Access vs Microsoft Intune	Jul 20, 2025	Download
Comparison	BeyondTrust Privileged Remote Access vs Microsoft Remote Desktop Services	Jul 20, 2025	Download
Comparison	BeyondTrust Privileged Remote Access vs TeamViewer	Jul 20, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Intune	4.1	9.9%	94%	280 interviews Add to research
CyberArk Privileged Access Manager	4.3	N/A	94%	224 interviews Add to research

Valuable Features

BeyondTrust Privileged Remote Access supports various OS platforms, implements quickly without needing VPNs, and enhances security with robust encryption, multi-factor authentication, and credential vaulting. Users find its deployment, scalability, and user management intuitive. The platform integrates with authentication providers and automates password management, reducing admin overhead. Its session monitoring and recording features aid in audit compliance, offering granular control and visibility, critical for environments demanding secure and efficient privileged access management.

"More organizations are moving towards cloud infrastructure with BeyondTrust Privileged Remote Access."
"I'd rate the solution ten out of ten."
"The secure access must be audited live, ensuring patient data protection."

Room for Improvement

BeyondTrust Privileged Remote Access needs improvements in password management, integration with Vault, API interface, and simplifying user management portals. Users report struggles with multi-factor authentication at endpoints and the integration of third-party tools. The platform's UI and web console need enhancements for better user experience. Installation and automation processes require streamlining. Reporting and compliance tracking are difficult due to limited API connectivity. Management of RDP and SSH sessions is slow, necessitating faster handling.

"With the current scenario of BeyondTrust Privileged Remote Access, some analytics should come with an AI/ML base and highlight if someone is doing something risky during access."
"Customer support used to be faster with chat options available. However, support now requires opening a ServiceNow ticket, which can be time-consuming."
"I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration."

ROI

Users typically experience significant ROI from BeyondTrust Privileged Remote Access within a year. Utilizing advanced features and proper deployment enhances these benefits. Many report substantial time savings, compliance with standards, and high customer satisfaction. It eliminates costly on-site services and integrates seamlessly within operations. Some organizations see substantial financial gains, recouping the investment through time savings and reducing operational downtime. However, success varies, with ROI partially dependent on comprehensive feature usage and partner support.

Pricing

Pricing for BeyondTrust Privileged Remote Access varies depending on the cloud or on-premises model chosen. Initial costs can be higher than some competitors, but considered a bargain over time given its robust functionality and reliability. Licensing may involve additional fees for specific features or support, and understanding the licensing model is crucial to avoid unexpected costs. Although it is generally expensive, the investment is justified by long-term benefits and competitive pricing compared to other solutions.

"I rate the product's pricing a four on a scale of one to ten, where one is high, and ten is low. It is an expensive product."
"PRA's pricing is competitive."
"Though the solution was a bit expensive, the overall pricing was average."

Popular Use Cases

Organizations primarily use BeyondTrust Privileged Remote Access for secure remote authentication and access management across diverse platforms, enabling third-party vendors and employees to connect to internal systems without a VPN. It supports a wide range of applications, including remote server management, compliance adherence, and privileged user access. By enhancing security with detailed session monitoring, credential injection, and reducing reliance on traditional VPNs, it facilitates secure vendor access and internal operations across on-premises and cloud environments.

Service and Support

Customers express satisfaction with support for BeyondTrust Privileged Remote Access, noting quick response times, knowledgeable staff, and effective issue resolution. While there is praise for speedy assistance via chat and traditional channels, some express the need for more direct contact. Users highlight that technical support is knowledgeable and responsive, achieving high ratings. However, some suggest improvement in accessibility and personalization of the support process, particularly during implementation phases and ticket handling.

Deployment

Many find BeyondTrust Privileged Remote Access's initial setup easy and user-friendly, often completing it quickly when requirements are defined. Some experience challenges due to documentation or integration needs. Complexity can arise with varying server types or lack of specific product knowledge. Deployment time varies significantly, ranging from hours to a few weeks, depending on expertise and configuration complexity. Assistance from BeyondTrust or educational resources can ease the deployment process.

Scalability

BeyondTrust Privileged Remote Access can be scaled across diverse environments and regions. Many found it suitable for enterprise organizations, enabling expansion with ease. Some experienced limitations on specific platforms and setups, while others praised its adaptability, particularly in complex IT setups. Challenges arose in certain configurations which led to higher costs. On varying scales, users rated its scalability highly, demonstrating flexibility within company infrastructure and accommodating increased demand smoothly.

Stability

BeyondTrust Privileged Remote Access is stable without frequent crashes or bugs. Many users report reliability over several years. Some noted that power outages and updates might cause issues, particularly in non-English versions. Yet, stability is often praised, with regular updates enhancing performance. A few entities experienced stability challenges due to bugs and require more effort to manage updates. Generally, it is considered reliable, with users rating stability highly.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our BeyondTrust Privileged Remote Access Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

11%

Financial Services Firm

10%

Government

Healthcare Company

Retailer

Energy/Utilities Company

University

Comms Service Provider

Insurance Company

Real Estate/Law Firm

Wholesaler/Distributor

Non Profit

Construction Company

Educational Organization

Outsourcing Company

Aerospace/Defense Firm

Legal Firm

Performing Arts

Hospitality Company

Media Company

Photography Company

Recreational Facilities/Services Company

Security Firm

Leisure / Travel Company

Mining And Metals Company

Pharma/Biotech Company

Transportation Company

Consumer Goods Company

Compare BeyondTrust Privileged Remote Access with alternative products

Learn more about BeyondTrust Privileged Remote Access

Privileged Remote Access provides visibility and control over third-party vendor access, as well as internal remote access, enabling your organization to extend access to important assets, but without compromising security.

Features include:

- Privileged Access Control: Enforce least privilege by giving users the right level of access.

- Monitor Sessions: Control and monitor sessions using standard protocols for RDP, VNC, HTTP/S, and SSH connections.

- Reduce the Attack Surface: Reduce attacks by consolidating the tracking, approval, and auditing of privileged accounts in one place and by creating a single access pathway.

- Integrate with Password Management: Inject credentials directly into servers and systems with just one click, so users never need to know or see plain text credentials.

- Mobile & Web Consoles: Use mobile apps or web-based consoles anytime, anywhere.

- Audit & Compliance: Create audit trails, session forensics, and other reporting features by capturing detailed session data in real-time or post- session review, and provide attestation reports to prove compliance.

BeyondTrust Privileged Remote Access was previously known as Bomgar Privileged Access.