Try our new research platform with insights from 80,000+ expert users

ISL Online vs TeamViewer Business comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 31, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
287
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
ISL Online
Ranking in Remote Access
21st
Average Rating
9.8
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
TeamViewer Business
Ranking in Remote Access
3rd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
87
Ranking in other categories
Virtual Meetings (7th)
 

Mindshare comparison

As of August 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.9%, down from 10.2% compared to the previous year. The mindshare of ISL Online is 1.0%, up from 0.8% compared to the previous year. The mindshare of TeamViewer Business is 10.8%, down from 13.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
ErikDas - PeerSpot reviewer
Easy to deploy, stable, scalable and safe
I previously used TeamViewer. ISL Online is definitely the better choice compared to TeamViewer, as it offers a more secure connection that does not involve peer-to-peer transport, and all data is encrypted. A single license for ISL Online costs about the same as TeamViewer but with multiple licenses, ISL Online is cheaper.
Heiko Humpert - PeerSpot reviewer
Allows an ease of access to various systems and has a straightforward setup process
The product allows easy access to any system in case of any issues We cannot see the number of monitors working on the system simultaneously. It becomes complicated to switch from one monitor to another for different windows. The product's stability depends on the network's stability in our…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The performance of Microsoft Intune is good."
"Stable product that's easy to set up compared to other MDM products."
"The solution has reduced the risk of security breaches by 30%."
"The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them."
"The Advanced Endpoint Analytics in Microsoft Intune has improved and helps us proactively detect and remediate anomalies in endpoints."
"Microsoft Intune has helped us by improving our security posture, leading to fewer security problems, and helping us understand where we have issues."
"At the moment, Autopilot is the most valuable feature."
"The ability to manage devices with different sets of policies is most valuable."
"The most valuable feature is safety."
"Setting up the solution is easy and there's no maintenance involved."
"ISL Online is easy to use. It provides a single platform on which we can do everything, and it's very low maintenance. After installation, you don't need an IT manager or staff to watch over it. It's secure. It's most important for us."
"The code can be delivered in multiple ways, including an email with a link for an unattended connection."
"It's much easier to connect with other services, and it's working great. We haven't had any problems."
"We can also monitor our systems at any time from practically anywhere."
"I personally really appreciate the file transfer feature as it is really easy to use."
"The solution has a lot of features. It does what it is made to do and that's all we can ask for, really."
"It is easy to use and has a pretty good UI."
"TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them."
"The most valuable feature of TeamViewer is its ease of use."
"The solution is scalable."
"The most valuable features of TeamViewer are the ability for administrators to lock the remote systems, simple connections, and easy login access."
"It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things."
"The most valuable features of TeamViewer are the ease of connecting to remote computers. I do not need a lot of information about their computers to connect, a nontechnical person can give me the information needed for me to connect. Additionally, the solution does not gather other system information about the host or client's systems as other solutions might, such as AnyDesk."
"The product allows easy access to any system in case of any issues."
 

Cons

"It's only good for a Microsoft environment."
"We do not utilize Microsoft customer service and technical support since it is generally a waste of time."
"The security features should be improved."
"Customer service is not really good. I would give it a six out of ten. The main issue is the time it takes to get someone involved who truly understands what the product does."
"There should be more focus on mobile device security and integration."
"It would be good if, in addition to the minimal patching and compliance, we could also use Intune for application deployment. For instance, if a device is not patched, Intune should have the ability to push not only a Microsoft patch but also other patches, such as a browser patch."
"A more incisive reporting tool with automated progress updates and graphical representation would be beneficial, as the current manual method lacks efficiency and visual clarity."
"The reporting part needs improvement, and it would be beneficial if it could integrate with third-party tools instead of just Power BI."
"There could be a section in the menu describing the new features and changes."
"We miss the possibility to communicate via head-set in ISL. At the moment, we combine ISL for visual communication with Skype for verbal communication."
"I would like to be able to access and manage all brands of smartphones."
"They should improve the integrations with other incident management software to be able to send the link directly from these platforms."
"They need to better advertise the features."
"It would be helpful if they had iSupport for supporting Apple phones."
"There have been times during updates when something wouldn't work quite right, however, they are quick with updates and quick with fixes."
"I would like to have a little bit more information when new features are released. They have added features that I didn't know about in the past. It would be easier for me to implement new features and consolidate them with other systems in our network if I knew beforehand."
"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."
"The business interface is clunky and not well-documented."
"The support could improve their speed."
"We have a consultant that helps us do the virtual aspects of TeamViewer."
"TeamViewer can improve by making the interface more user-friendly. It looks very basic, they can make it more modern and easy to use."
"It becomes complicated to switch from one monitor to another for different windows."
"The stability of TeamViewer is good, but it could be better."
"The solution could have better scalability."
 

Pricing and Cost Advice

"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."
"There is a license required to use this solution. However, it was part of a bundle package. Microsoft Intune is far less expensive than other solutions, such as Workspace ONE."
"The purchase of the product was handled by someone else."
"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."
"The cost is handled through our Office 365 license, so I have yet to be able to compare it directly with other tools in its class."
"The price for Intune is fair."
"In terms of the product price and licensing costs, my company finds the product to be reasonably priced."
"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."
"We have a pay-per-use license available for 500 minutes within one year for 95 Euros. However, this option is not popular. Alternatively, we can purchase a one-year license for 339 Euros; if we need two licenses, the cost is double, and for three licenses, the cost is triple with a ten percent discount. For 99 Euros a year, we can open multiple sessions on the same computer with a multi-session subscription."
"We have a permanent license and the price is reasonable."
"It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."
"TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."
"The solution's pricing is reasonable."
"The cost is in the thousands of dollars per year."
"TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it."
"It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."
"I am using the free version of TeamViewer. There is a subscription fee to use the premium features."
report
Use our free recommendation engine to learn which Remote Access solutions are best for your needs.
864,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Computer Software Company
20%
Comms Service Provider
12%
University
8%
Financial Services Firm
6%
Computer Software Company
13%
Manufacturing Company
10%
University
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
Ask a question
Earn 20 points
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their u...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Mitsubishi Chemicals, Konica Minolta, Raifeissen bank, Terpel, Singtel, Teleroute, SOS Kinderdorf, Arsys, EMAAR, Dutco, Alterdata
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about ISL Online vs. TeamViewer Business and other solutions. Updated: July 2025.
864,053 professionals have used our research since 2012.