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Check Point Remote Access VPN vs Microsoft Remote Desktop Services comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Microsoft Intune reduces costs and increases productivity by streamlining management and automating tasks with cloud-based features, enhancing ROI.
Sentiment score
7.9
Check Point VPN enhances remote work security and performance, offering rapid ROI and 40-100% investment returns for firms.
Sentiment score
6.5
Users appreciate Microsoft Remote Desktop Services for efficiency and remote work but have concerns about its ROI and cost.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
It reduces the dependency on being physically present in the office and enhances the overall user experience, saving time and maintaining security.
 

Customer Service

Sentiment score
6.6
Microsoft Intune support receives mixed reviews, with premium responses praised and standard support often criticized for inefficiency.
Sentiment score
6.3
Check Point Remote Access VPN's support is praised for responsiveness, though users seek faster response times and direct communication options.
Sentiment score
5.1
Users have mixed experiences with Microsoft Remote Desktop Services support, with premier support offering better assistance and response time improvement needed.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Contacting the Technical Assistance Centers (TACs) initially can be difficult, but once I get in touch with the TAC team, it is easy to solve problems.
The timing of technical support does not always align with our working hours.
 

Scalability Issues

Sentiment score
8.4
Microsoft Intune provides scalable cloud-based management, efficiently handling thousands of devices, praised for flexibility and robust performance.
Sentiment score
7.3
Check Point Remote Access VPN offers scalable integration across environments but faces challenges with growing user bases and automation needs.
Sentiment score
7.1
Microsoft Remote Desktop Services is scalable and reliable, with positive feedback on auto-scaling, despite hardware and network concerns.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
My impression is that most of the solutions, especially today, make sense for large corporations with 2000 seats or more.
 

Stability Issues

Sentiment score
8.0
Microsoft Intune is praised for its stability, reliability, and frequent updates, with minor syncing and deployment issues reported occasionally.
Sentiment score
7.0
Check Point Remote Access VPN is stable on Windows and macOS, supporting thousands of users with high performance and satisfaction.
Sentiment score
7.8
Microsoft Remote Desktop Services is stable and reliable, performing well with proper setup and hardware, earning high user ratings.
We have not experienced downtime, bugs, or glitches.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
 

Room For Improvement

Microsoft Intune faces challenges with integration, reporting, and user experience, needing better support for macOS, iOS, and third-party platforms.
Check Point Remote Access VPN users face installation, deployment, and integration issues, with demands for improved scalability and functionality.
Microsoft Remote Desktop Services struggles with setup, integration, security, pricing, and usability across networks and devices.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Deploying these solutions requires higher technical expertise than other solutions.
Check Point Remote Access VPN can be improved by having more granular options to steer traffic, like easier configurations for split tunneling, which is currently complex.
Our key technical supports come during hours that are not aligned with our working hours, which sometimes affects our access to support.
It should be easier to create a template and duplicate users.
 

Setup Cost

Microsoft Intune offers flexible and cost-effective pricing with Office 365 bundles, Azure integration, and potential for discounted rates.
Check Point's VPN pricing is competitive, featuring robust security, straightforward licensing, and is often cheaper than competitors.
Microsoft Remote Desktop Services offers flexible, competitive pricing bundled with broader licenses, enhancing value but posing complexity for some users.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
It is competitively priced, and we have chosen it for its market leadership in the firewall space.
The pricing, setup cost, and licensing are straightforward, though the setup is a bit expensive.
In terms of pricing, Check Point Remote Access VPN is not the most cost-effective option compared to other vendors.
These licenses are not cheap, as they add up in cost.
 

Valuable Features

Microsoft Intune offers robust integration, security, and management features, enhancing productivity and secure device management for enterprises.
Check Point Remote Access VPN excels in integration, security, and user-friendly management, offering secure, seamless connectivity across various systems.
Microsoft Remote Desktop Services offers secure, scalable remote access, supporting centralized management, file transfers, and multi-screen capabilities for enhanced productivity.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
The functionality enables secure access for remotely connecting users, which is necessary for our operations.
The end-to-end endpoint security provided by Check Point Remote Access VPN impacts our organization by ensuring compliance and enhancing security.
Check Point Remote Access VPN offers multi-factor authentication when connecting to organizational networks, which adds an extra layer of security by requiring multiple verification steps when users connect.
A valuable feature of Microsoft Remote Desktop Services is its native integration with Microsoft platforms.
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
264
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Check Point Remote Access VPN
Ranking in Remote Access
6th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
71
Ranking in other categories
Enterprise Infrastructure VPN (6th)
Microsoft Remote Desktop Se...
Ranking in Remote Access
2nd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
79
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (5th)
 

Mindshare comparison

As of May 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.4%, down from 11.4% compared to the previous year. The mindshare of Check Point Remote Access VPN is 1.8%, down from 1.9% compared to the previous year. The mindshare of Microsoft Remote Desktop Services is 10.5%, down from 14.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Anant Suman - PeerSpot reviewer
Remote administration is enabled with secure and user-friendly access
The main purpose of the product is for firewall purposes that we are using, and the VPN provides secure access for remote connections. It adds simplicity, as the solution is simple enough, with an easy interface. The functionality enables secure access for remotely connecting users, which is necessary for our operations.
Terje Romen - PeerSpot reviewer
Accessing the same desktop experience from anywhere but user template creation needs improvement
Mostly we are quite happy with it. However, some of us want a more powerful desktop. When not present, we use a remote tool called Splashtop, which is a good solution for some users. We have about ten licenses for those who need a powerful workstation at the office. We have not used many different tools. We are never in contact with Microsoft. These are quite basic configurations, to be honest. It's not complicated. AI is coming to or is already in some applications we are using. Not system-wise, however, it might be good. I'd rate the solution seven out of ten. It's quite good, yet certainly not perfect.
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Top Industries

By visitors reading reviews
Educational Organization
18%
Computer Software Company
12%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
10%
Government
8%
Computer Software Company
13%
Government
9%
Manufacturing Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with Check Point Endpoint Remote Access VPN?
Our key technical supports come during hours that are not aligned with our working hours, which sometimes affects our...
What is your primary use case for Check Point Endpoint Remote Access VPN?
We are using Check Point Remote Access VPN for remote administration of our data centers and on-premises systems. If ...
What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
I've never had an issue with it. I've always thought the pricing for RDS was reasonable.
What needs improvement with Microsoft Remote Desktop Services?
We would like configuration to be automatic and the price to be close to zero, however, that's not realistic. Everyon...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Check Point Remote Access VPN, Check Point Endpoint Remote Access VPN
Remote Desktop Services
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Osmose, International Fund for Animal Welfare (IFAW)
Bank Alfalah Ltd.
Find out what your peers are saying about Check Point Remote Access VPN vs. Microsoft Remote Desktop Services and other solutions. Updated: April 2025.
851,451 professionals have used our research since 2012.