Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Rocket Exceed TurboX comparison

Citrix and Rocket Software are both solutions in the Remote Access category. Citrix is ranked #4 with an average rating of 8.5, while Rocket Software is ranked #19. Citrix holds a 4.0% mindshare in VUS, compared to Rocket Software’s 3.1% mindshare. Additionally, 92% of Citrix users are willing to recommend the solution, compared to 100% of Rocket Software users who would recommend it.

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Executive SummaryUpdated on Aug 7, 2024

Citrix DaaS and Rocket Exceed TurboX are both prominent solutions in the Desktop as a Service (DaaS) market. Rocket Exceed TurboX stands out due to superior graphical performance, flexibility in handling diverse workloads, and better value for money.

Features: Citrix DaaS provides comprehensive management tools, robust integration with existing IT infrastructure, and streamlined deployment processes. Rocket Exceed TurboX offers superior graphical performance, flexibility in handling diverse workloads, and straightforward installation.

Room for Improvement: Citrix DaaS requires optimizations for complexities and occasional performance issues, better support resources, and enhanced scalability. Rocket Exceed TurboX needs better documentation, improved support resources, and more detailed user guides.

Ease of Deployment and Customer Service: Citrix DaaS offers streamlined deployment but has scaling complexities and mixed customer service reviews. Rocket Exceed TurboX is noted for straightforward installation, excellent scalability, and consistently high-rated customer support.

Pricing and ROI: Citrix DaaS has high setup costs with moderate ROI and flexible pricing models. Rocket Exceed TurboX has lower setup costs, higher ROI, and perceived better value for money.

To learn more, read our detailed Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Rocket Exceed TurboX Report (Updated: September 2025).

Buyer's Guide

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Rocket Exceed TurboX

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of October 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.6%, down from 9.7% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 4.0%, down from 6.1% compared to the previous year. The mindshare of Rocket Exceed TurboX is 3.1%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Market Share Distribution
Product	Market Share (%)
Microsoft Intune	9.6%
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)	4.0%
Rocket Exceed TurboX	3.1%
Other	83.3%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

Read full review

Mohd Abdul Aziz Shah Sulaiman

Endpoint & Digital Workplace Management at Telekom Malaysia

High security has ensured safe access that's very lightweight

The security layer is very high because I cannot copy-paste outside of the VDI. Screenshots are not possible, as everything will appear black. Within the VDI, users are focused on their specific tasks. It is a lightweight application that incorporates multi-factor authentication. It allows contact centers to work from home, using the VDI for application access while ensuring the person accessing the machine is the one doing the work. The security layer is robust, preventing copy-pasting outside the VDI or screenshotting.

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reviewer2046021

Cloud Pre/Sales Manager at Ness Technologies

Fast and has a friendly UI; allows you to consume heavy applications

An area for improvement in OpenText Exceed TurboX (ETX) is the installation process because you need some technical knowledge to install it. Implementing the solution requires knowledge and understanding, so if you're a user, you'd need IT assistance to set up OpenText Exceed TurboX (ETX). What's lacking in OpenText Exceed TurboX (ETX) is a help portal for users to ask questions and seek assistance. The website has a standard FAQs page, but I would like more articles and online material, so you can deal with questions and some of the issues that arise rather than dealing with customer support. I want a portal or online system similar to what Microsoft provides for Microsoft Office products.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"If any user tries to access company data, it directly interacts with the conditional access policy. This helps us protect our data and set the criteria for how data can be accessed and shared."

"It is a very stable and scalable cloud-only solution."

"Once it is well integrated with the rest of the environment, it makes everything easy."

"I like that we can implement conditional access."

"With these improvements, I estimate we've reduced our patching costs by over $100,000 a month, as the MSP previously had to troubleshoot various issues manually."

"It's easy to manage and easy to configure."

"Mobile device management is most valuable."

"Microsoft Intune helps us avoid issuing everyone company-owned devices. We provide a stipend, allowing users to bring their own devices. This approach gives us leverage against other MSPs. It also enhances collaboration because clients already covered by specific licensing can optimize their usage of Microsoft Intune."

More Microsoft Intune pros

"Citrix is one of the companies that is delivering virtual apps and desktops in a big way. They are mature enough to understand the level of stability required and deliver it."

"It virtualizes the application on your desktop."

"For our company's customers, I feel that the product is stable."

"I recommend Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) for companies distributed across the world because it facilitates easy configuration and deployment without extensive infrastructure."

"The Provisioning Services are the most valuable feature. We have Premium licensing, so Provisioning Services is huge for us, along with the Virtual Apps and Desktops part. It allows us to have a vDisk for every region, one that can easily be copied between them if we need to, to limit the amount of updates we have to do."

"From my perspective, the most valuable feature is the manageability."

"The most valuable feature is the automatic software upgrades because they take place on only three or four servers, rather than on 50 or 60 machines."

"It allows us to mute users who adhere to a policy of not allowing direct VPN access for security reasons. It is easy to use."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pros

"The solution is perfect for Linux users."

"The most helpful feature of OpenText Exceed TurboX (ETX) is that it allows you to consume heavy applications that usually have a lot of latency. I also like that the solution is fast and has a friendly UI."

Cons

"It would be better if I could integrate it with my core group policy. I would like to have a group policy in my current environment, which has strict control, but those things are still missing. Although it has maximum compliance and security, it's not available on-premise."

"The backend of Microsoft Intune needs to be improved. We have seen a little bit of delay as compared to other MDM solutions. That needs to be improved. A little bit more granularity should also be added"

"We haven't really gone through all the features of Intune. We are just discovering them. Every day, we see a new feature that we want to apply, but what will be great for Intune is to be able to deploy apps in a simple fashion. We should be able to easily install various apps on the Windows platform, iOS, and Android. Currently, we have to write some scripts. It's not as straightforward as we would like it to be. It should be simplified so that we can do it just with three clicks—next, next, finish—without needing to write a script."

"The solution needs to improve reporting. Sometimes, it shows double or triple entries of the same thing, which affects the count's accuracy. Also, some applications onboarded in Microsoft Intune do not get updated. When we look for solutions online, there is often no clear answer."

"Intune has limited integration with non-Microsoft solutions."

"Reporting can be better. Only global administrators can see detailed reports at the moment, and I don't want to use the global admin."

"I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management. These functionalities, for now, must be on-premise. For this purpose, we have set up a SQL Server and I hope that in near future this option will be in the cloud in Microsoft Intune."

"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years."

More Microsoft Intune cons

"The visibility the solution provides across SaaS, hybrid, and multi-cloud environments, for user and application traffic, is also limited if you do not enable all the services and is based on which services you are utilising. Citrix provides end-to-end visibility based on their services you are utilising."

"I think they can improve the troubleshooting to make it easier for users to solve problems on their own. For example, it could provide an error code and some instructions on how to reconnect to the database or do something proactive to fix the issue with the system."

"The ITSM adapters need to be enhanced."

"When I needed support for a couple of things, three people intervened. Each time, three people gave me a different answer. In the end, they did not manage to give the right answer. At a certain point, they stopped replying."

"As an end-to-end solution for implementing Zero Trust principles I would rate it a six or a seven out of 10, because it doesn't cover all aspects of Zero Trust. There are quite a few aspects you need to cover."

"Their customer support can be improved a lot as it lacks a lot of knowledgeable help."

"Citrix's functionality depends on you having access to Microsoft Azure. Microsoft offers a broad range of features and solutions. Overall, it may make sense for some users to move all their services to Microsoft services."

"We're running into all kinds of speed issues and reliability issues. There are frequent disconnects, and we're not sure whether that's a problem with the product, with the way the product has been deployed, or with server capacity or bandwidth. Our IT department pays attention to that, but we are feeling the impact of that."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) cons

"An area for improvement in OpenText Exceed TurboX (ETX) is the installation process because you need some technical knowledge to install it. What's lacking in OpenText Exceed TurboX (ETX) is a help portal for users to ask questions and seek assistance."

"The performance of the graphical interface needs improvement. They should add some CPU to speed graphic acceleration."

Pricing and Cost Advice

"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."

"The Intune license model is costly."

"The clients pay for a license and each can have a different type of license, such as an E3 or E5."

"Existing E5 license holders for M365, Intune, and Azure, receive a free license."

"We have a limited budget for security investments, so Microsoft should consider reducing pricing in our region. This would make investment more viable, especially since larger businesses in other countries can afford it easily."

"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."

"Microsoft Intune is pretty reasonable. We have difficulty with Azure, which is probably why we have not put many assets in Azure. Everything we put there is very expensive."

"Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."

More Microsoft Intune pricing and cost advice

"You can buy an on-cloud or on-prem license. You can switch between on-cloud users and on-prem users. Its licensing is cheap. It is from $8 to $15 per user. It is not that expensive when you compare the cost of buying new hardware with the cost of the license. For example, at $15 per user, it costs around $180 for a year, which is cheaper than buying a $600 PC that at a certain stage, you will again have to change because its hardware is not supported. It may also get damaged or stolen. So, you can compare the cost of the actual hardware that you have to buy and the time spent in supporting the clients with the cost of its license."

"The licensing is $125 USD per user."

"If you look at cost, then you must look at the number of users that you are covering. If you are only using it for some users, then it is very expensive. However, if you have a massive amount of users, then it begins to be interesting to use Citrix. Because once you are managing thousands of servers with one guy, your maintenance costs decrease per user."

"The cost of the Citrix software reflects what I would expect a product of that nature, in that market, to be. Understanding the licensing is quite a bit more complicated, because one of the things about Citrix is that you can buy licensing at different levels... Yet I still like the idea because it means that if all you need is a basic load balancing solution, then you don't need to buy an advanced or premium license."

"The Citrix license model has changed. It costs around $240 per user for a single username, but a concurrent license costs double."

"Their licensing model used to be on a per-year basis, where you would negotiate the cost per user for a year. For instance, if you had 25,000 users, you could negotiate the cost accordingly. However, they are transitioning to a subscription-based model where the cost is incurred monthly."

"In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell products from Citrix."

"We spent nearly 1,50,000 Euros for 250 licenses."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pricing and cost advice

"Pricing for OpenText Exceed TurboX (ETX) is five out of ten. It's not that expensive, and it's not that affordable."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

10%

Manufacturing Company

Government

Computer Software Company

21%

Manufacturing Company

Financial Services Firm

Government

Manufacturing Company

28%

Computer Software Company

10%

University

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	116
Midsize Enterprise	46
Large Enterprise	152

By reviewers
Company Size	Count
Small Business	43
Midsize Enterprise	21
Large Enterprise	68

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

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Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about Citrix Virtual Apps and Desktops?

My focus has primarily been on publishing virtual applications.

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What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?

I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.

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What needs improvement with Citrix Virtual Apps and Desktops?

I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. ...

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Product Reports

Buyer's Guide

Microsoft Intune

October 2025

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Buyer's Guide

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

October 2025

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) report

Download Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) product report

Buyer's Guide

Remote Access

October 2025

Download Rocket Exceed TurboX product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace

OpenText Exceed TurboX

Interactive Demo

Demo not available

Microsoft

Citrix

Demo not available

Rocket Software

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Enable secure, flexible work with the leader in virtual apps and desktops

Deliver desktop as a service (DaaS) from any cloud or datacenter

Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

Citrix

Rocket Exceed TurboX is secure virtual desktop software that enables modern hybrid work. Leveraging the Exceed TurboX hybrid cloud VDI (virtual desktop infrastructure), organizations can allow employees to work from anywhere and any device. Exceed TurboX includes support for demanding, high-performance graphical software used in engineering product design, semiconductor design and other graphic-intense fields.

Exceed TurboX features:

Fast desktop virtualization software - Uses ThinX and Windows Direct protocols to offer reliable virtual access for high performance and excellent user experiences, with fast and safe protocols built directly into the remote access software.

Centralized virtual infrastructure administration - Offers a central web portal for IT staff to monitor and manage user access to applications and includes central license management and IT-definable thresholds for system status notifications.

Suspend-and-resume virtual sessions - Allows users to resume sessions on any computer, auto-adjusting to the new monitor resolution, whether reconnecting after connection interruptions or through a manual session suspension.

Pixel-perfect virtual session display - Displays graphically demanding virtual desktops, including support for UHD displays and multiple monitors as part of the powerful OpenText VDI solution.

Virtual GPU support - Supports NVIDIA vGPU, enabling a single graphics card to be split across up to 16 virtual machines for hardware-based rendering, H.264 compression and direct framebuffer access to open 3D applications faster.

Browser and native clients - Offers access through any device to virtual applications and desktops using the native clients for Windows, MacOS and Linux.

Rocket Software

Sample Customers

Mitchells and Buzzers, Callaway

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval

Advanced Micro Devices (AMD), SMS group, Philips Healthcare, TDK-Micronas

Buyer's Guide

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Rocket Exceed TurboX

September 2025

Free Report: Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Rocket Exceed TurboX

Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Rocket Exceed TurboX and other solutions. Updated: September 2025.

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