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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Inuvika comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Citrix DaaS (formerly Citri...
Ranking in Remote Access
5th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
128
Ranking in other categories
Application Virtualization (1st), Virtual Desktop Infrastructure (VDI) (1st), Desktop as a Service (DaaS) (1st)
Inuvika
Ranking in Remote Access
46th
Average Rating
10.0
Reviews Sentiment
7.7
Number of Reviews
1
Ranking in other categories
Application Virtualization (5th), Virtual Desktop Infrastructure (VDI) (25th), Desktop as a Service (DaaS) (9th)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
SN
Technical Lead on Virtual Desktop at Orange
Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently
I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.
it_user573525 - PeerSpot reviewer
Infrastructure Engineer at a tech vendor with 10,001+ employees
Our need to virtualise Linux applications alongside Windows made the search pretty limited.
Our favourite features are: The ability to cross publish windows apps to linux and linux apps to windows. We have a lot of niche applications that we have never been able to virtualise that have had to sit on dedicated virtual machines for many years, and now all users can easily share them The administration console has to be one of the easiest we have used. Previously we were a Citrix house, its administration is very scattered having many different management consoles which could be confusing. With OVD everything is in a single console. It works on any device that supports HTML5, plus we can use the Enterprise Desktop Client on Windows/Mac/Linux and our growing number iOS and Android devices. As a BYOD company, we embrace software that makes administration easier It uses port 443. A lot of our workforce travel 80% of the time, so having a service that is ‘firewall friendly’ makes hotel/café/airport wifi much more accepting of a system like this, plus it’s all encrypted so we know our data is secure We can stop our staff using copy and paste – this is fantastic for us as we deal with sensitive information which must under no circumstance end up on the client device.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The security features are most definitely valuable. If I have to give an example, the lockdown features that prevent employees from configuring anything or downloading company data are valuable. We get high-quality device protection, malware protection, and information protection at the same time."
"The most valuable feature is the policy CSPs."
"Generally for the organization, Microsoft Intune has been a good investment for managing a lot of the company resources, saving a lot of money compared to using the on-premises version of the software."
"The navigation, the keys, and the settings are easy to find. It is easy to understand."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"Everything has worked better since we started using Intune."
"We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product."
"It is a very helpful and easy solution."
"Citrix Workspace is the base and it works fine with most of our products."
"You can connect to any printer, and from anywhere you can print documents using a compressed channel. It is easy and the bandwidth is very low."
"It has given us the ability for people to access the apps that are on-premise, meaning users can work from home or from anywhere, and as a result COVID hasn't had an impact on the productivity of our users while they're working remotely."
"The product is stable."
"Remote work has been enhanced"
"I found the ease of deployment, scalability, and security to be to our benefit when supplying virtual applications to our clients."
"And our overall IT costs (hardware, software, utilities, etc.) dropped 44 percent over what we were spending in 2008 and certainly over our trajectory."
"We have 12 offices around the island, and users are able to connect to the same desktop and access their apps and files from any of these locations."
"If anything, we are more efficient as a business now."
 

Cons

"The reporting causes problems because we're trying to gather data to present to the management, but we can't get the data they request. If a user has removed an application from his device, but it won't report it at exactly the right time. It takes time to sync from the device to the portal. Let's say we are preparing a list or deck for the number of compliant devices that meet all of the organization's requirements. In a real-time scenario, that device could be compliant, but it is showing as non-compliant on the portal. It sometimes hampers the overall decisions that we make on our end."
"If you're looking forward to deficiency, I'd say that the Endpoint Manager support at the lower levels is poor."
"I find the solution quite old school with not many features."
"There is room for improvement in integration and security as well."
"The technical support from Microsoft is not good, they take a long time to respond to a case and they do not update you on what is happening on a case."
"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."
"If your MDM has to be really specific, perhaps Intune is not the better option."
"It can improve for new users; in the starting phase, we found that the logs are too complex or scattered."
"We have had issues with certain aspects, which is why we are looking for alternatives. For example, the firewall solution from Citrix is a bit complicated. Integration is hard."
"If Citrix can develop something which can have more reach towards the backend infrastructure, other components of the Citrix environment, that would be ideal."
"The sales team does not focus on client needs but instead focuses on selling higher-priced items."
"The cost of Citrix Virtual Apps and Desktops is high and has room for improvement."
"Citrix has undergone significant changes, primarily due to its acquisition. This acquisition impacted Citrix's value because of increased licensing costs under the new model. As a result, many customers are now considering alternatives to Citrix."
"Tech support is pretty good. My only complaint is that if you are calling in a ticket, you need to know who is answering the call."
"I think they can improve the troubleshooting to make it easier for users to solve problems on their own. For example, it could provide an error code and some instructions on how to reconnect to the database or do something proactive to fix the issue with the system."
"Licensing service installation and configuration was the biggest challenge for all Citrix solutions, but now they have fixed a lot of issues."
"The only thing I can see that OVD will need is additional scalability i.e. if we were going to expand to a larger implementation in excess of 1000 users."
 

Pricing and Cost Advice

"Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses."
"It's bundled with Business Premium and an E3 license, which is beneficial. If you have to pay extra, it's pricey, but with the bundled package, it's acceptable. They recently increased the Business Premium pricing, which we don't appreciate. The price increase and yearly commitment are causing some problems for us."
"For organizations that are a Microsoft shop, the pricing is compelling."
"Microsoft Intune has been incorporated into our Microsoft E5 licenses."
"It comes with the E5 plan. We bought the E5 plan from Microsoft."
"While Microsoft charges for actual usage, it lacks discount options."
"The price is very reasonable."
"There is a license needed for this solution and it is either included in one of the enterprise license agreements. Microsoft licensing is a mathematical institute, it could be quite complex. We tend to ask specialized organizations to research what the most profitable way it would be for us to use licenses in the organizations."
"We recouped 60 to 70 percent of the hardware costs."
"We are just now approaching the end of our initial purchase, which was an excellent price for us as an academic institution. We got a very good deal to get us on board. That license is up for renewal in about a year, and we are nervously waiting to see what the pricing will be."
"The licenses are affordable, but the support is a bit expensive, though worth the value.​"
"As for the cost, it is neither cheap nor expensive. Personally, I find it quite expensive, especially if you want to add more features. The security features we use include App Protect and Endpoint Protection."
"Citrix is a mid-range cost solution compared to some others out there."
"We have more than a million seats under management so we get the best price."
"The purchase price was around $300,000 USD and then the maintenance fees were 20%. There are no other additional fees."
"Citrix licensing is expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Outsourcing Company
11%
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
8%
University
13%
Comms Service Provider
12%
Financial Services Firm
10%
Healthcare Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise69
No data available
 

Questions from the Community

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Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Citrix Workspace?
Citrix DaaS is considered expensive, especially for companies that do not require multi-cloud. Tiered pricing based o...
What needs improvement with Citrix Workspace?
The pricing of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) since the company was taken over by th...
What is your primary use case for Citrix Workspace?
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is typically used by mobile workers and remote employ...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
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Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Genomics England, Orange Telecom, Abeline Christian University, Univesité de Paris, Nambia University of Science and Technology, Belmont Abbey College, University of Exeter, Skema Business Schools, Benchmark Community Bank, Diners Club International, Appletree Medical Group, Canadian Health Systems, City of Marysville, Government of Kentucky, City of Windhoek, Hoburne Holidays
Find out what your peers are saying about Citrix, Microsoft, Parallels and others in Application Virtualization. Updated: August 2026.
914,322 professionals have used our research since 2012.