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GoToMyPC vs Microsoft Remote Desktop Services comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
356
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
GoToMyPC
Ranking in Remote Access
31st
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Microsoft Remote Desktop Se...
Ranking in Remote Access
3rd
Average Rating
8.2
Reviews Sentiment
6.1
Number of Reviews
91
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (5th)
 

Mindshare comparison

As of May 2026, in the Remote Access category, the mindshare of Microsoft Intune is 7.1%, down from 10.5% compared to the previous year. The mindshare of GoToMyPC is 1.4%, up from 0.8% compared to the previous year. The mindshare of Microsoft Remote Desktop Services is 7.1%, down from 11.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune7.1%
Microsoft Remote Desktop Services7.1%
GoToMyPC1.4%
Other84.4%
Remote Access
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
collaboration support engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
SK
Controller at Wallingford Inn
Accessing multiple PCs from remote locations is easy and reliable with this solution
The solution works very well, I do not have any problem with it at all. The only problem is they have more than tripled their price in the last three years over what they used to charge. A price reduction would probably be warranted as I am not getting three times the service. My husband uses it too and he agrees that a price reduction would be the only thing he would be looking for. The vendor more than tripled the price in the last three years — so it has doubled and then doubled again. They have just kind of gone through the roof when it comes to pricing and I think that they are justifying that because of the demand.
reviewer2795433 - PeerSpot reviewer
Cloud Ops Lead at a tech vendor with 10,001+ employees
Secure remote access has protected sensitive country data and supports strict compliance needs
I understand from the IT team managing Microsoft Remote Desktop Services that it is complex to set up the multiple roles, certificates, and networks required. Networking is quite complicated. Even though on the data center side it is quite simple, maintaining the farm of other connections that connect to that server is the complex piece. I understand there are more modern systems replicating what this solution does, which are easier to use, such as Azure Virtual Desktop within Microsoft Azure Cloud or Amazon WorkSpaces, which I have used before. Rather than having to manage all the complex networking, you could abstract it away a little further in the cloud for easier use. I also understand that this tool is in an end-of-life state now, with Microsoft actively pushing people towards Azure Virtual Desktop or Windows 365. I do not believe further features will be rolled out due to its end-of-life state, making it a legacy solution now.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is absolutely a positive investment."
"I rate Intune 10 out of 10."
"This product works very well for companies already using the full Microsoft suite."
"Conditional access helps me control uncontrolled access."
"The solution is scalable. We currently have tens of thousands of users within our organization using the solution."
"If any user tries to access company data, it directly interacts with the conditional access policy. This helps us protect our data and set the criteria for how data can be accessed and shared."
"Conditional access has helped us tailor and enforce our security policies in the mobile space."
"The synchronization of Intune with other Microsoft solutions is a valuable feature."
"The technical support is good."
"The installation is almost instant."
"Technical support is very good and very fast; we find them to be very knowledgeable."
"This solution has allowed us to have a highly flexible remote access solution in DR/BC situations."
"This solution has allowed us to have a highly flexible remote access solution in DR/BC situations."
"The solution is very quick to set up."
"One of the most convenient features is that I can print from it and do everything as I would if I were sitting at my own desktop."
"I can do anything from a remote desktop as if I were sitting at my own PC."
"The solution works on Microsoft servers."
"The most valuable feature of Microsoft Remote Desktop Services is its security and simple configuration."
"Microsoft Remote Desktop Services has helped our organization because it provides easier access to desktops without having to be physically on-site."
"The valuable features I mentioned assure a stable and highly available environment with maximum uptime for business users."
"The product is very easy to use, the solution's implementation process is simple, it's pretty stable, and it can scale well."
"Everything is really good and it works well."
"The initial setup was straightforward and the deployment took only two hours."
"Since the tool has a graphical user interface, it's easier for us to access the server."
 

Cons

"The solution could improve by having better integration with Apple."
"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."
"The security aspect could be more effective. We are using other applications to manage network devices and groups, so if Microsoft Intune could improve in this area, especially on a network level, it would be a real advantage."
"The admin portal for Microsoft Intune is not yet on the same level as other Microsoft 365 admin portals when comparing the interface and user-friendliness."
"Microsoft Intune has a latency response time issue. The latency has room for improvement."
"The interoperability or communication with a different platform can be better. It is a two-way street. It is not only about Microsoft. The other platforms also have to be willing to share some information, but that absolutely can be improved."
"Historically, Group Policy has simplified the management of various items, such as printer and drive mappings and while Intune offers workarounds, it lacks native support for these functionalities. This is an area I believe needs improvement."
"It would be helpful if there was proactive remediation."
"The only problem is they have more than tripled their price in the last three years over what they used to charge."
"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting."
"If the PC is hung then it requires a reboot."
"This solution requires that the PC is "on" in order to reach it remotely. If the PC is hung then it requires a reboot."
"The pricing has tripled in a small amount of time and there is not three times better service."
"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting."
"I would like to be able to access the remote desktop using a web-based interface, rather than having to use the client."
"Scalability maybe should be improved. I know that there were better products in the market on the side of scalability."
"We've had issues with security breaches."
"I would like to be able to access the remote desktop using a web-based interface, rather than having to use the client."
"In the next release, I would like to see better performance over slower networks, and integration with Linux, but this is something that we're going to get out of Microsoft in terms of a unified solution."
"The user interface needs improvement."
"For Microsoft, maybe bandwidth optimization is one of the areas that need improvement."
"I've sometimes had trouble setting up an RDS connection if I want a specific user to be able to log in with their credentials and have the RDS element retain those settings so that the password isn't required each time."
 

Pricing and Cost Advice

"Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
"Microsoft Intune's pricing is reasonable."
"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
"It is not expensive."
"We have a limited budget for security investments, so Microsoft should consider reducing pricing in our region. This would make investment more viable, especially since larger businesses in other countries can afford it easily."
"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."
"If you ask the accountant or the finance department, they'll tell you that it is way too expensive, but when I look at the cost and compare it with the value you actually get, it's more than fair."
"We pay approximately 2,000 Euros a year for the solution. The licensing is all-inclusive; you don't have to pay for extra add-ons or services."
"It was cheap and now it is comparably expensive. It costs me $484 to use the solution with just two physical PCs."
"I think that Microsoft Remote Desktop Services is expensive compared to Login solution."
"The price of Microsoft Remote Desktop Services is reasonable."
"The pricing is moderate."
"The solution is expensive. Since things are made to be a bit easier in the solution, the solution's cost is a bit on the higher side."
"I am aware that for Azure we do have an extra license because we are leveraging on different tenants."
"It's not an expensive product."
"We do not have to pay for the product."
"There is a licensing cost."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
No data available
Manufacturing Company
11%
Computer Software Company
8%
Comms Service Provider
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business153
Midsize Enterprise59
Large Enterprise181
No data available
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise16
Large Enterprise36
 

Questions from the Community

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What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
My experience with pricing, setup cost, and licensing for Microsoft Remote Desktop Services has been easy. I don't th...
What needs improvement with Microsoft Remote Desktop Services?
Microsoft Remote Desktop Services could be improved by providing a way to make it configurable without using VPN from...
What is your primary use case for Microsoft Remote Desktop Services?
My main use case for Microsoft Remote Desktop Services is remoting into computers that I don't have physical access t...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Remote Desktop Services
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
The Lubitz Financial Group, Stitely & Kartsetter PLLC
Bank Alfalah Ltd.
Find out what your peers are saying about GoToMyPC vs. Microsoft Remote Desktop Services and other solutions. Updated: April 2026.
893,438 professionals have used our research since 2012.