TeamViewer offers a license type mainly for small teams, focusing on remote connectivity solutions. It includes TeamViewer Remote and TeamViewer Tensor, catering to both small businesses and large enterprises with specialized needs.



| Product | Mindshare (%) |
|---|---|
| TeamViewer | 8.7% |
| Microsoft Intune | 8.0% |
| Microsoft Remote Desktop Services | 7.3% |
| Other | 76.0% |
| Type | Title | Date | |
|---|---|---|---|
| Category | Remote Access | Apr 17, 2026 | Download |
| Product | Reviews, tips, and advice from real users | Apr 17, 2026 | Download |
| Comparison | TeamViewer vs Microsoft Intune | Apr 17, 2026 | Download |
| Comparison | TeamViewer vs Microsoft Remote Desktop Services | Apr 17, 2026 | Download |
| Comparison | TeamViewer vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) | Apr 17, 2026 | Download |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| Microsoft Intune | 4.1 | 8.0% | 94% | 341 interviewsAdd to research |
| NinjaOne | 4.1 | 2.3% | 95% | 25 interviewsAdd to research |
| Company Size | Count |
|---|---|
| Small Business | 35 |
| Midsize Enterprise | 28 |
| Large Enterprise | 29 |
| Company Size | Count |
|---|---|
| Small Business | 350 |
| Midsize Enterprise | 216 |
| Large Enterprise | 488 |
TeamViewer Business isn't standalone but a primary license for small teams. Its remote connectivity suite includes TeamViewer Remote and TeamViewer Tensor, the latter offering enhanced features for enterprises. It enables secure, high-speed remote access, collaboration, and troubleshooting. Major users suggest aligning product descriptions and improvement in interfaces and user experiences.
What are the key features of TeamViewer?Organizations use TeamViewer for remote desktop connectivity to manage and solve IT issues. It allows technical support, collaboration, and training with real-time assistance and secure access. By enabling remote support for employees and customers, it ensures efficient issue resolution across industries, such as healthcare, finance, and education.
TeamViewer was previously known as TeamViewer Tensor.
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| Author info | Rating | Review Summary |
|---|---|---|
| Lead Software Engineer at BD | 4.0 | I find TeamViewer Business a reliable, secure, and cost-effective remote access solution, significantly enhancing collaboration and workflow efficiency. It's stable, scalable, and has great support, outperforming AnyDesk, though an improved file transfer and integrated whiteboard are needed. |
| Human Resources Manager at TP | 4.0 | I find TeamViewer Business excellent for remote client support, significantly boosting productivity and saving costs. It's stable, scalable, and boasts great customer service, though I'd like improvements in latency and security features like virus scanning. |
| IT NETWORK ENGINEER at KFUPM | 5.0 | TeamViewer Business, which I've used since 2007, is exceptionally reliable for secure remote connections, fast file transfers, and troubleshooting. Its stable, feature-rich free version offers significant ROI, ensuring efficient remote support. I highly recommend it. |
| IT Back Office Engineer (Cloud) at Digicall Group | 4.0 | I find TeamViewer Business excellent for global remote support, significantly reducing ticket resolution time. Its custom configurations, unattended access, and cross-platform quick support are invaluable, despite a learning curve for advanced settings. |
| Senior Application Support Consultant at Talentia Software | 5.0 | I use TeamViewer Business for excellent remote support, valuing its security, reliability, and ease of use. It significantly improves customer satisfaction and saves costs, though I'd appreciate better group functionalities for managing diverse clients. |
| Chief Technology Manager at Doto Services | 4.5 | I primarily use TeamViewer for screen sharing and training, which saves us significant daily time. While features like video conferencing are valuable, I'd like whiteboard collaboration and faster customer support, despite the initial setup cost being high. |
| Head of IT, Infrastructure at a educational organization with 1,001-5,000 employees | 4.5 | I find TeamViewer Business excellent for remote assistance and significantly reducing travel, aided by its user-saving feature. However, group policy deployment is cumbersome, and the newer UI is less intuitive. Stability and customer service are great. |
| IT Manager at SignDesk | 4.0 | I use TeamViewer Business for remote IT support, valuing its security and significant reduction in issue resolution time. Though stable and scalable, I feel its pricing needs improvement for smaller organizations, despite its positive impact. |