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Zoho Assist Reviews

Vendor: Zoho
4.3 out of 5
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What is Zoho Assist?UNIXBusinessApplication

Zoho Assist is an online remote support and access platform for small and mid-sized businesses that can empower every app to become more trustworthy at absolutely no cost. It contributes significantly to Zoho's powerful management engine with out-of-the-box, creative, and timely support.

Get the Remote Access Buyer's Guide and find out what your peers are saying about Zoho Assist, GoToAssist and more!
Zoho Assist is the #21 ranked solution in top Remote Access solutions. PeerSpot users give Zoho Assist an average rating of 8.6 out of 10. Zoho Assist is most commonly compared to GoToAssist: Zoho Assist vs GoToAssist. Zoho Assist is popular among the midsize enterprise segment, accounting for 87% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 88% of all views.
Buyer's Guide
Remote Access
March 2024
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Helped 768,740 peers since 2012

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Zoho Assist market share

As of March 2024, the market share of Zoho Assist in the Remote Access category stands at 0.3%, marking an increase of 218.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Remote Access
 
Key learnings from peers

Valuable Features

  • "It is a scalable solution. "
  • "Screen monitoring and screen sharing, as well as screen remote control, are all very useful features."
  • "Technical support is easy to reach."

Room for Improvement

  • "It could be integrated with IT management tools."
  • "They do have some glitches in the microphone and speaker, especially during remote access."
  • "Support could be more knowledgeable."

Pricing

  • "Its scalability depends on the business model we purchase."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Remote Access Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews
Educational Organization
88%
Real Estate/Law Firm
2%
Financial Services Firm
2%
Computer Software Company
2%
Comms Service Provider
2%
Recreational Facilities/Services Company
1%
Retailer
1%
Wholesaler/Distributor
1%
Construction Company
1%
Government
1%
Healthcare Company
1%
Outsourcing Company
1%

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Zoho Assist customers

Hitachi, Metropolitan Washington Council of Governments, United Nations Foundation, element

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Remote Access

Popular Comparisons

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