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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Venn Software comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Citrix DaaS (formerly Citri...
Ranking in Remote Access
5th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
128
Ranking in other categories
Application Virtualization (1st), Virtual Desktop Infrastructure (VDI) (1st), Desktop as a Service (DaaS) (1st)
Venn Software
Ranking in Remote Access
39th
Average Rating
9.4
Number of Reviews
3
Ranking in other categories
Application Security Tools (56th), Secure Access Service Edge (SASE) (29th)
 

Mindshare comparison

As of September 2026, in the Remote Access category, the mindshare of Microsoft Intune is 4.9%, down from 10.6% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 5.2%, up from 4.5% compared to the previous year. The mindshare of Venn Software is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.9%
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)5.2%
Venn Software1.0%
Other88.9%
Remote Access
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
SN
Technical Lead on Virtual Desktop at Orange
Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently
I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.
reviewer2110356 - PeerSpot reviewer
Growth Specialist at Digitrends Soultions
Great for hybrid workers, minimizes latency and delivers great performance
We haven't encountered major issues with the solution. We are really happy that we decided to purchase Venn Software, although they are quite new. The initial setup is seamless. It's not overly complex. In our experience, for the most part, the solution is reliable. We haven't experienced any bugs or glitches. That said, the performance could be a bit better. We'd like to see a bit more done with the deployment capabilities. The solution needs to offer better local or regional support to cater to offshore users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspect of the product is data loss prevention, which is really a benefit of the platform in general."
"When comparing Microsoft Intune to Jamf, Microsoft Intune is superior."
"I find Microsoft Intune valuable primarily for its Windows management capabilities, along with its Android Enterprise and Apple device management for mobile devices."
"As an IT administrator, I appreciate Intune's ability to implement granular device-level policies for our organization's employees."
"I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions."
"We have not had any issues with the scalability."
"The most valuable includes managing everything from a single console."
"The feature that we can deploy policies and configuration settings and it will be applied to every user who is connected to it around the world just with an internet connection is very good."
"The most valuable feature is the gateway to a remote connection, to a physical or a virtual PC. Compared to a normal VPN client and connection, the connection via Citrix is more stable and does not consume as much network bandwidth."
"The installation and maintenance are good.​"
"The most valuable feature is the ability to connect to our on-premise applications, through the Workspace app and the Workspace experience. The user experience when using the solution's technology remotely is good. Our users are able to work and it's seamless. The performance is also good."
"The user experience when using the solution's technology remotely is definitely superior to our VPN and/or Windows Remote Desktop. It's a much better user experience for those folks."
"XenApp is a fast, secure and reliable solution for remote connections that is completely different than and superior to older Windows solutions."
"For a remote solution and connectivity I think it's the best that there is on the market compared to the other two, big, competing products."
"Among the most valuable features is the Citrix Workspace, which allows us to drive that thin-client connection and the remote control/remote access capabilities. Those things have allowed us to connect an awful lot of people quickly from home and that's obviously helped during the pandemic."
"The most valuable feature is connectivity. The remote connection is the reason we are using this solution."
"Since the software is launched directly from the computer, not remotely delivered, it has minimized latency and response time."
"It allows us to improve our security and prevent company files and data leaks."
"We don't need to go to the physical office, and it only requires minimal supervision or assistance from our IT Team."
 

Cons

"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools."
"The configuration and pricing can be improved."
"Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected."
"Microsoft Intune lacks live location tracking capabilities. Improvements should be made in terms of MDM platforms for other devices."
"When you have a pressing issue, there is a lack of response. I believe Microsoft support needs to work on the response aspect."
"The support from Microsoft was previously good, but now it is very poor."
"You can have a bad day where 80% of the enrollments failed. The next day it's running with the same devices without any changes, and you don't know why."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"The price is currently high, and having tiered pricing would benefit companies."
"Some customers find the price to be a significant factor. They have a hard time understanding the extra cost of the services"
"The Citrix technical support is not as easy as other vendors like F5 or VMware. Obtaining technical support is a little bit tough and it should be improved."
"Performance could be better if there was a low latency improvement."
"Zoom, Teams, and Salon are not working well within the virtual desktop."
"I had a stability issue with Citrix XenServer. If you experience a problem with XenServer, you must know Linux commands, unlike with VMWare ESX."
"In the beginning, the tech support was very good, but today like every other company, Citrix is limiting its support solutions."
"The product advances really fast. For some customers, we need better backwards compatibility."
"Currently, Venn only uses two platforms/applications: Windows and Mac. It would be great if they could also add more platforms since some BYOD employees might be using an application other than Windows or Mac - for example, Linux."
"We'd like to see a bit more done with the deployment capabilities."
"It would be better to have the back end more efficient."
 

Pricing and Cost Advice

"While Microsoft charges for actual usage, it lacks discount options."
"The clients pay for a license and each can have a different type of license, such as an E3 or E5."
"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."
"There is a license needed for this solution and it is either included in one of the enterprise license agreements. Microsoft licensing is a mathematical institute, it could be quite complex. We tend to ask specialized organizations to research what the most profitable way it would be for us to use licenses in the organizations."
"It's monthly for us, but it's built into the license cost that we pay our IT each month. It's maybe 129 Kroner per head, which translates to £10. There are some additional costs. Our IT had to set up and configure their own server, so there is an extra cost for that, but I'm not sure what that costs."
"Its price is quite okay. I wish they provide certain additional features with the same license."
"In terms of the product price and licensing costs, my company finds the product to be reasonably priced."
"The licensing is on a yearly basis."
"Citrix Virtual Apps and Desktops is an expensive solution."
"The licensing of Citrix Workspace is worth it. However, it is expensive. Citrix is probably more competitive now than VMware, but it is still a costly solution."
"You can buy an on-cloud or on-prem license. You can switch between on-cloud users and on-prem users. Its licensing is cheap. It is from $8 to $15 per user. It is not that expensive when you compare the cost of buying new hardware with the cost of the license. For example, at $15 per user, it costs around $180 for a year, which is cheaper than buying a $600 PC that at a certain stage, you will again have to change because its hardware is not supported. It may also get damaged or stolen. So, you can compare the cost of the actual hardware that you have to buy and the time spent in supporting the clients with the cost of its license."
"The solution is affordable."
"My company opts for the yearly subscription model to pay towards the licensing costs attached to the solution."
"It is an expensive solution. I rate its pricing a nine out of ten."
"The price of the solution could be less expensive. There are different versions to their solution and the price keeps increasing."
"The tool is expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Outsourcing Company
11%
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
8%
University
12%
Financial Services Firm
10%
Comms Service Provider
10%
Healthcare Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise69
No data available
 

Questions from the Community

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Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Citrix Workspace?
Citrix DaaS is considered expensive, especially for companies that do not require multi-cloud. Tiered pricing based o...
What needs improvement with Citrix Workspace?
The pricing of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) since the company was taken over by th...
What is your primary use case for Citrix Workspace?
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is typically used by mobile workers and remote employ...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
No data available
 

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Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Venn is currently being used by 700+ organizations. The newest version of our secure workspace is selling not only to our existing customer base but to new companies like Voya, ModSquad, TTech and many others.
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Venn Software and other solutions. Updated: September 2026.
914,262 professionals have used our research since 2012.