Parallels Access Reviews

Users found Parallels Access significantly increased efficiency by enabling remote access to essential programs on tablets and smartphones. Time saved by accessing desktop applications on mobile devices translated into cost savings. Employees could work flexibly and resolve urgent tasks outside the office, boosting productivity. Parallels Access was easy to set up and provided reliable performance, leading to reduced downtime. Enhanced remote capabilities improved overall workflow, making it a valuable investment.

Parallels Access licensing costs approximately $100-$125 per user annually, with no additional costs to standard licensing. The solution is competitively priced compared to other options, though Citrix is noted to be significantly more expensive. A one-time installation charge applies, not directly from Parallels, but customers need Microsoft RDP, incurring extra deployment costs. Pricing is viewed as fair and relatively affordable, though some regions, such as Iran, find it more expensive.

• "The licensing costs are about $100 per user."

Primary uses of Parallels Access include saving hardware resources, offering centralized management, providing remote access for CAD and ERP applications, and serving virtual desktop infrastructure (VDI) needs. Companies utilize it to sell and support CAD-focused academic institutes and diversified customer bases. Users also operate computers through iPads for physical convenience.

Users state Parallels Access offers prompt and helpful customer service. Assistance is efficient, with knowledgeable representatives addressing issues swiftly. Customers appreciate the proactive communication and the clear, concise guidance provided. Some users mention minor delays in response time but find the overall experience satisfactory. The support team is described as courteous, patient, and effective, ensuring users feel heard and their concerns resolved.

Parallels Access's initial setup is very easy, excellent, and straightforward. It can be set up through remote access without needing to be present, taking a few hours at most. With proper knowledge of requirements, deployment is quicker. Only three technical people are needed for maintenance. Users rate its ease of implementation as five out of five. Deployment models include on-premises and cloud, with smaller providers being cost-effective options for SMB customers.

Parallels Access offers impressive scalability, handling increasing workloads effectively. Users appreciate its seamless integration across various devices and platforms. It consistently delivers stable performance even with extensive use. They find it reliable for remote access and value its ability to manage multiple remote connections without lag. Scalability is frequently cited as a key strength, facilitating business continuity. Users highlight its capacity to adapt and expand with their growing requirements.

Users generally find Parallels Access to be stable and reliable, with no significant bugs or glitches. Ten users in one company utilize it twice daily without crashes. Another group reports no major challenges and minimal troubleshooting prompts from customers, rating stability nine out of ten. However, some users have experienced occasional lagging.