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SOTI XSight Reviews

Vendor: SOTI
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What is SOTI XSight?

SOTI XSight is designed for real-time diagnostics and troubleshooting of mobile devices in enterprise environments. It offers insights into device performance, network connectivity, and application usage while simplifying device management and reducing downtime.

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Buyer's Guide
Remote Access
August 2025
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Helped 867,445 peers since 2012

SOTI XSight mindshare

As of September 2025, the mindshare of SOTI XSight in the Remote Access category stands at 0.2%, up from 0.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
SOTI XSight0.2%
TeamViewer Business11.1%
Microsoft Intune9.7%
Other79.0%
Remote Access
 
 
Key learnings from peers

Valuable Features

  • "The graphical user interface within SOTI XSight is intuitive and much more beautiful than traditional SOTI MobiControl."
  • "I recommend SOTI XSight to other businesses because it ensures device availability and helps avoid operational delays that could impact revenue."

Room for Improvement

  • "The technical support by SOTI is only average."
  • "The subscription model could be improved, as it is not familiar in the Southeast Asian regions."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Remote Access Buyer's Guide for additional reliable information.

Learn more about SOTI XSight

SOTI XSight provides detailed device analytics and proactive monitoring tools, making it ideal for enhancing operational efficiency and ensuring smooth device functionality. Its real-time troubleshooting capabilities and remote control features allow for swift problem resolution. The platform integrates seamlessly with existing systems, offering extensive operational visibility through customizable dashboards and robust reporting features. However, users have noted the need for better data analytics capabilities, improved performance, and a simplified setup process. Enhancing customer support and providing more comprehensive documentation would greatly improve the overall experience.

What are the key features of SOTI XSight?
  • Detailed Device Analytics: Provides comprehensive insights into device performance and application usage.
  • Real-Time Troubleshooting: Facilitates immediate resolution of device issues to minimize downtime.
  • Proactive Monitoring: Continuously monitors device health and performance, preventing potential problems.
  • Seamless Integration: Easily integrates with existing enterprise systems for streamlined operations.
  • Customizable Dashboards: Allows users to create personalized views of critical data for informed decision-making.
  • Robust Reporting: Generates detailed reports to enhance analytical and decision-making processes.
What benefits and ROI should users expect from SOTI XSight?
  • Reduced Downtime: Minimizes device-related disruptions, ensuring smooth business operations.
  • Enhanced Efficiency: Streamlines device management processes, saving time and resources.
  • Informed Decision-Making: Provides actionable insights through detailed analytics and reports.
  • Improved Device Performance: Ensures devices run optimally, boosting productivity.

In healthcare, SOTI XSight supports medical professionals by ensuring mobile devices used in patient care are functioning correctly. In logistics, it helps manage devices used for tracking shipments, while in retail, it maintains the smooth operation of mobile POS systems. Each industry benefits from the platform's ability to enhance efficiency and reduce downtime.

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Product Categories

Product Categories
Remote Access
 
SOTI XSight Reviews Summary
Author infoRatingReview Summary
Chief Solutions and Services Officer at OGA SynCom Co., Ltd.4.5I use SOTI XSight for effective Mobile Device Management, offering visibility and preventing failures. Its remote control features save costs, though the subscription model could be improved for Southeast Asia. It provides a good return on investment.
Business Development & Service Director at UDS Data Systems Limited3.0I'm using SOTI XSight mainly for government customers in Hong Kong. Its intuitive and appealing user interface enhances the diagnostic tools significantly. However, improvement is needed in the supporting team's knowledge and integration with third-party solutions for incident management.