Microsoft Remote Desktop Services vs Parallels Access comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Remote Desktop Se...
Ranking in Remote Access
3rd
Average Rating
8.0
Number of Reviews
76
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (3rd)
Parallels Access
Ranking in Remote Access
13th
Average Rating
8.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2024, in the Remote Access category, the mindshare of Microsoft Remote Desktop Services is 17.3%, down from 17.6% compared to the previous year. The mindshare of Parallels Access is 2.6%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
Unique Categories:
Virtual Desktop Infrastructure (VDI)
5.4%
No other categories found
 

Featured Reviews

Akos Szirmai - PeerSpot reviewer
Apr 16, 2024
Easy to use, enables remote work, and establishes a simple funnel to servers
I needed the solution to connect to a service. I need fixed IPs. When I'm working from home, I have a dynamic IP. One of our clients has opened a server with a fixed IP for us. We connect to the server using Microsoft Remote Desktop Services The solution makes remote work possible. It has made my…
JP
Apr 10, 2024
Allows users to access and operate their computers remotely
When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work. I'd have to turn on the Bluetooth a lot of times and transfer it that way on both devices, which was troublesome. However, it would sometimes randomly work. I could go on my iPad, find whatever I wanted to do, click copy, then go over to the computer through Parallels Access, click paste, and it would randomly work. I had to call Parallels many times. They would log in and try something, which would temporarily work, but then it wouldn't. When it worked, it made integration between the two things great. That was a very helpful feature that didn't get polished.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool shares computer resources perfectly."
"Installing Microsoft Desktop Services is straightforward."
"The solution is now stable."
"The solution is scalable."
"The product is stable."
"Microsoft Remote Desktop Services is scalable."
"Everything is really good and it works well."
"It works fine, and it is largely issue-free."
"We don't have problems with stability. Everything is good."
"It's great that the total deployment can happen completely remotely."
"Parallels Access gives me full access and control of the computer, and I can do anything I want remotely."
"Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system."
"It's got a very easy-to-use interface."
 

Cons

"Security in the connection between us and our clients' servers is something that can be improved."
"We've had issues with security breaches."
"I would like to see the hard drives work without locking up and integrate the local drives in the next release."
"The solution isn't as good as the Citrix option."
"Sometimes, the updates break the system."
"Remote Desktop Services doesn't scale well."
"In the next release, I would like to see better performance over slower networks, and integration with Linux, but this is something that we're going to get out of Microsoft in terms of a unified solution."
"There have been some network issues in the solution. So, when we used to connect it, the solution suddenly got disconnected. So the network part needs to be improved."
"They could improve the reporting."
"There is room for improvement in the pricing policy. The price point is pretty aggressive."
"One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers."
"When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work."
"The solution may not scale well for enterprises."
 

Pricing and Cost Advice

"The pricing could always be improved."
"The cost of the solution is low."
"The solution is expensive. Since things are made to be a bit easier in the solution, the solution's cost is a bit on the higher side."
"Microsoft Remote Desktop Services comes free as part of Microsoft Windows."
"I recall that you don't need to pay for Microsoft Remote Desktop Services because that's included in Windows."
"We do not have to pay for the product."
"Although not an expensive product, pricing is always something that can be improved."
"The solution has a pretty comparable pricing."
"The licensing costs are about $100 per user."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Government
9%
Financial Services Firm
9%
Manufacturing Company
8%
Computer Software Company
14%
Educational Organization
11%
University
10%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
The tool must be cheaper. It should provide an option to pay the license fee once in a year or once in two years.
What needs improvement with Microsoft Remote Desktop Services?
When we update the environment, we face problems sometimes, and the users cannot use the system.
What do you like most about Parallels Access?
Parallels Access gives me full access and control of the computer, and I can do anything I want remotely.
What is your experience regarding pricing and costs for Parallels Access?
It's around $125 per user per year. It is a one-time charge for installation and implementation, which is a small cost we charge to our customers. However, it's not from our solution side. Basicall...
What needs improvement with Parallels Access?
When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work. I'd have to turn on the Bluetooth a lot of times and transfer it th...
 

Also Known As

Remote Desktop Services, MS Remote Desktop Services
No data available
 

Overview

 

Sample Customers

Bank Alfalah Ltd.
Gilt Groupe K.K.
Find out what your peers are saying about Microsoft Remote Desktop Services vs. Parallels Access and other solutions. Updated: July 2024.
792,483 professionals have used our research since 2012.