"The most valuable feature of Microsoft Remote Desktop Services is the ability to remote into a system that is not on-premises."
"The solution has very smooth connectivity and is very user friendly."
"The most valuable feature is the ease of use."
"The solution is scalable."
"The most valuable feature is performance."
"The performance is one of the main features of this solution."
"We have scaled the solution and find this easy to do."
"The solution is easy to deploy and there are many features available that you can turn on or off depending on your budget."
"The ability to use mobile devices is helpful because we can support our clients from anywhere."
"The initial setup is simple."
"I would like to be able to leverage it on other operating systems."
"The training profiles could be better."
"The user interface needs improvement."
"We'd like, in the future, if it would work with Linux or Unix-based operating systems or even Mac."
"In a future release, they could improve by providing more advanced technology and better buffering for if the connection is degraded or lost."
"I would like to see a web-based interface, instead of client installation to refresh the UI through HTML."
"Microsoft Remote Desktop Services is only available for the professional version of the Windows operating system. This restricts a lot of users. The feature should be available for all versions."
"The solution should have better security."
"The integration features could be better."
"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."
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Microsoft Remote Desktop Services is ranked 3rd in Remote Access with 26 reviews while Splashtop Remote Support is ranked 16th in Remote Access with 2 reviews. Microsoft Remote Desktop Services is rated 8.2, while Splashtop Remote Support is rated 8.6. The top reviewer of Microsoft Remote Desktop Services writes "Light, built into the operating system, and requires no implementation". On the other hand, the top reviewer of Splashtop Remote Support writes "A feature-rich, cost-effective solution to help assist our clients, even using our mobile devices". Microsoft Remote Desktop Services is most compared with TeamViewer, Parallels Access, VMware Horizon, VMware Horizon View and OpenText Exceed TurboX (ETX), whereas Splashtop Remote Support is most compared with Parallels Access, TeamViewer, Citrix Virtual Apps and Desktops, VNC Connect and BeyondTrust Remote Support. See our Microsoft Remote Desktop Services vs. Splashtop Remote Support report.
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