ConnectWise ScreenConnect vs N-able Take Control comparison

ConnectWise ScreenConnect vs. N-able Take Control

Download the complete report

Helped 864,053 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of August 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.9%, down from 10.2% compared to the previous year. The mindshare of ConnectWise ScreenConnect is 1.7%, up from 1.5% compared to the previous year. The mindshare of N-able Take Control is 0.8%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

Read full review

Todd Blake

Senior IT Specialist at COMMUNITY HEALTH CONNECTIONS INC

Simple to set up, reasonable pricing, and useful remote control capabilities

I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

Read full review

Brian Hershey

Platform Manager at a outsourcing company with 11-50 employees

It covers you for HIPAA and PCI certification

Take Control is a way to remotely take over the console of a managed machine, but it also gives you other abilities. You can take over the console, access the registry, throw commands at it in the background, and manipulate the file system Take Control enables you to collaborate with end users.…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Intune's most valuable features are its device management capabilities, particularly its centralized integration with other Microsoft stack components."

"A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves."

"There are no complaints about the stability. It works one hundred percent of the time."

"I really appreciate the features in Microsoft Intune, including the Intune Suite Cloud PKI."

"I would say the biggest benefit is the single-pane view. There's no jumping around multiple UI's to do your overall management."

"Autopilot is a great feature. Most users are looking for a zero-touch deployment."

"The system itself is great."

"The automatic patch management feature in the Intune Suite is helpful."

More Microsoft Intune pros

"Remote support is efficient and easy for our end users to receive support."

"You can bring up a command prompt remotely and execute commands without having to disturb the user."

"it gives me the ability to remotely connect to machines that I manage without user intervention."

"Setup was very straightforward. All I had to do was write a GPO on my domain controller and it automatically installed the agent that I downloaded from the software. I literally had to do nothing."

"It is super easy to use and relatively inexpensive."

"Session groups and triggers are the most valuable features, because they make a greater degree of organization possible. Greater degree of organization is valuable to my organization, because we have many sessions to handle."

"The product is really easy to deploy."

"Remote connect via webpage. I use it to support employees when I am not in the office or when they are at a remote location."

More ConnectWise ScreenConnect pros

"Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them."

"The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made."

Cons

"The security aspect could be more effective."

"It would be good if, in addition to the minimal patching and compliance, we could also use Intune for application deployment. For instance, if a device is not patched, Intune should have the ability to push not only a Microsoft patch but also other patches, such as a browser patch."

"Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update."

"There is room for improvement in integrating additional features such as Purview and SharePoint activities into Intune."

"Microsoft Intune has potential for improvement; I would like to see a lot more customization in the reporting tools."

"Integration with Mac devices requires some improvement."

"Sometimes, updating a client policy is very difficult. This needs to be improved."

"There are challenges with Intune, specifically in reporting. Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive."

More Microsoft Intune cons

"They could provide a toolbox for the plan I'm on."

"I was not thrilled with their support. I do not have a lot of time to deal with the attention which is needed to fix issues."

"At the moment, there's absolutely no specific feature that we actually need additionally since all the features that we need are available."

"The solution should add the ability to video chat with the user on the other end."

"We have had issues. We have had circumstances, for reasons we don't know, where the service will stop running, and when the service stops running that computer no longer becomes reachable. We haven't really seen that so much on desktops, but we have seen that happen quite frequently on server operating systems, Server 2008, Server 2012. You can install the product and then a week down the road it will just stop."

"Speed is a major factor in Automate, and the control panel is horribly slow."

"I would like ConnectWise Control to be more transparent on the real costs to renew their license."

"What we need this product to do is to be able to control Windows Updates. LogMeIn Central allowed us remote access but also allowed to push and install Windows Updates, and third-party updates... When we made the switch to ConnectWise we lost the ability to do patching. That forced us, for our larger clients, to move to WSUS. We had to set up a VM on those larger clients to push Windows Updates and patches into the network."

More ConnectWise ScreenConnect cons

"The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."

"We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service."

Pricing and Cost Advice

"We have a limited budget for security investments, so Microsoft should consider reducing pricing in our region. This would make investment more viable, especially since larger businesses in other countries can afford it easily."

"Pricing can be improved."

"There is a license needed to use the solution and we are on an annual license."

"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."

"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."

"The price of Microsoft Intune is reasonable."

"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."

"The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it."

More Microsoft Intune pricing and cost advice

"It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android."

"For the price we pay, we definitely feel it's worth it, but there are some contenders in the market that are coming out now, whose products are as good; they are offering more features and the price is actually less than ConnectWise. All things considered, the biggest thing is the lack of patching in ConnectWise. If they could integrate that into the product, that would be a game changer, if offered at the same price point."

"We pay an annual licensing fee."

"Their licensing model is good, their pricing model is good, their service is good; bandwidth is excellent. They're consistent."

"Good price and works well."

"We pay $85 per month for each user for a ConnectWise package with multiple solutions."

"The cloud version is relatively inexpensive, but the on-premise version is expensive if you do not need three technicians, only one or two for concurrent sessions."

"ConnectWise Control is not an overly expensive tool. Its pricing is reasonable."

More ConnectWise ScreenConnect pricing and cost advice

"N-able Take Control charges you a monthly fee for every customer that you have booked in, and it used to be inexpensive but it's a little bit more expensive now."

See which vendors are best for you

Use our free recommendation engine to learn which Remote Access solutions are best for your needs.

See recommendations

864,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

Manufacturing Company

Government

Computer Software Company

14%

Manufacturing Company

13%

Healthcare Company

University

Computer Software Company

19%

University

10%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

What do you like most about ConnectWise Control?

The product is really easy to deploy.

What is your experience regarding pricing and costs for ConnectWise Control?

I download the product for free with ConnectWise RMM's license.

What needs improvement with ConnectWise Control?

All the features provided by the product in terms of screen connectors have been good. There can be some complexities...

Jamf Pro vs Microsoft Intune

Ask a question

Earn 20 points

Comparisons

Compared 10% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 7% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 6% of the time

Samsung Knox vs Microsoft Intune

Compared 4% of the time

More Microsoft Intune Competitors

Microsoft Remote Desktop Services vs ConnectWise ScreenConnect

Compared 24% of the time

TeamViewer Business vs ConnectWise ScreenConnect

Compared 12% of the time

Check Point Remote Access VPN vs ConnectWise ScreenConnect

Compared 11% of the time

GoTo Resolve vs ConnectWise ScreenConnect

Compared 10% of the time

BeyondTrust Remote Support vs ConnectWise ScreenConnect

Compared 7% of the time

More ConnectWise ScreenConnect Competitors

TeamViewer Business vs N-able Take Control

Compared 71% of the time

Dameware Remote Support vs N-able Take Control

Compared 29% of the time

More N-able Take Control Competitors

Product Reports

Microsoft Intune

Download Microsoft Intune product report

ConnectWise ScreenConnect

Download ConnectWise ScreenConnect product report

Remote Access

Download N-able Take Control product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

ConnectWise Control, ScreenConnect

SolarWinds MSP Take Control, SolarWinds MSP Anywhere, SolarWinds Take Control

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

With ConnectWise ScreenConnect, you can seamlessly connect to desktops, mobile devices, and more, ensuring that customer downtime is a thing of the past. With world-class security features, including AES-256 encryption and two-factor authentication, ConnectWise ScreenConnect is ready to safeguard your interactions right out of the box. What sets ConnectWise ScreenConnect apart is the power of customization – white-label your software with hundreds of appearance options to showcase your unique brand in every support interaction. In the ScreenConnect Support Premium edition, experience ConnectWise View, enabling live stream sessions for real-time hardware troubleshooting via the user's mobile device camera. Plus, with our robust configurability and granular permissions, you can tailor the experience to your exact needs, equipping your team with the precise access they require.

ConnectWise

Whether your clients are working from home, in the office, or on the go—they need you. N‑able^™ Take Control is a powerful remote support solution with troubleshooting tools designed to help you resolve issues quickly and effectively.

Connect to devices in eight seconds or less on average.
Troubleshoot issues with device information and specs at your fingertips.
Configure and customize Take Control for your business using the admin dashboard.
Keep data and clients safe with sophisticated encryption and multifactor authentication.
Quickly connect to new devices and users using a simple PIN.

N-able

Sample Customers

Mitchells and Buzzers, Callaway

Jon Rosen Systems

Bainbridge Technology Solutions, NKIT Systems

ConnectWise ScreenConnect vs. N-able Take Control