TeamViewer Business Reviews

Name: TeamViewer Business
Brand: TeamViewer
Rating: 4.3 (87 reviews)

4.3 out of 5

87 reviews
91% willing to recommend

What is TeamViewer Business?

TeamViewer Business offers seamless remote access with its cross-platform compatibility, robust security features, and user-friendly interface, making it ideal for technical support and remote collaboration in distributed environments.

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TeamViewer Business is the #3 ranked solution in top Remote Access solutions and #6 ranked solution in top Virtual Meetings solutions. PeerSpot users give TeamViewer Business an average rating of 8.6 out of 10. TeamViewer Business is most commonly compared to Microsoft Intune: TeamViewer Business vs Microsoft Intune. TeamViewer Business is popular among the large enterprise segment, accounting for 52% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 12% of all views.

Helped 864,797 peers since 2012

Featured TeamViewer Business reviews

Heiko Humpert

Quality manager at Viega GmbH & Co. KG

The product allows easy access to any system in case of any issues We cannot see the number of monitors working on the system simultaneously. It becomes complicated to switch from one monitor to another for different windows. The product's stability depends on the network's stability in our…

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GouravSuri

Software Engineer (L4) at Uber

In terms of the product's security features, the solution allows you to have team meetings, and you can also use it for remote access and screen-sharing capabilities. TeamViewer is typically like any other team collaboration software. I recommend the product to others since it is a good product for collaboration purposes. There are no connectivity challenges associated with the product. In terms of benefits, I would say that it is a good tool for collaboration, productivity, and virtual work as it saves a lot of commute time for the employees. I rate the tool a nine out of ten.

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Darshan Makhecha

Sr Sales Engineer at a manufacturing company with 10,001+ employees

The product isn't missing any features and doesn't really have any downside. I'd like to see some specific version of the desktop or laptop. If there are no such limitations, it will be better so that more devices can be used. We'd like to be able to work from mobile to desktop and vice versa. We'd like more mobility.

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TeamViewer Business mindshare

Product category:

As of August 2025, the mindshare of TeamViewer Business in the Remote Access category stands at 10.8%, down from 13.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Remote Access

PeerResearch reports based on TeamViewer Business reviews

Type	Title	Date
Category	Remote Access	Aug 12, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 12, 2025	Download
Comparison	TeamViewer Business vs Microsoft Intune	Aug 12, 2025	Download
Comparison	TeamViewer Business vs Microsoft Remote Desktop Services	Aug 12, 2025	Download
Comparison	TeamViewer Business vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)	Aug 12, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Intune	4.1	9.9%	94%	293 interviews Add to research
Microsoft Remote Desktop Services	4.0	9.9%	86%	80 interviews Add to research

Valuable Features

Valuable features of TeamViewer Business include bypassing firewalls for remote access, cross-platform compatibility, and remote control capabilities. Users appreciate the speed, stability, and ease of use, allowing seamless connections and file transfers. The ability to send keyboard commands, conduct remote reboots, and utilize chat functions are essential for efficient support. Its high performance on multiple devices and user-friendly dashboard make it suitable for non-technical users while ensuring secure sessions.

"The most valuable feature of the solution is that it is very fast. The file transfer from remote machines to my machine or from my machine to the remote machine works well."
"I find the mouse control and the ability to click for them very effective. I can move the mouse and click on buttons as if sitting at their computer. These are the basic features I use most often in the solution. There are tricker features that I don't use much because I don't need them frequently. Overall, it's a great tool for helping others with their computer issues without traveling to their location or another building."
"It is easy to use and has a pretty good UI."

Room for Improvement

TeamViewer Business faces issues with interoperability between versions. Users experience difficulties managing granular access, especially on macOS, and desire more flexible group and host management. Screen output instability during quick user switching is noted, as well as drag-and-drop limitations. Linux version users report missing features like meetings. Others seek better documentation, enhanced file transfer, improved security features, and voice communication integration. Pricing concerns persist for small businesses, while some prefer a one-time payment model over annual subscriptions.

"The product's expensive nature is an area of concern where improvements are required."
"We access the solution through a VPN, which improves our security. However, earlier this year, around the beginning of March, a CVE in the TeamViewer client allowed remote connections to other network systems, which was concerning. You could have unintentionally gained admin rights if you didn't update TeamViewer promptly. It's crucial to always keep it updated to prevent such issues. The tool should consider implementing two-factor authentication to improve such security holes. It should also integrate good security updates, which should be implemented automatically."
"Considering the earlier versions of the product, I think TeamViewer used to slow down the systems."

ROI

TeamViewer Business incurs high licensing costs, with ROI recovery varying by company. Some save on travel, leading to rapid return, while others face challenges with feature limitations on macOS. Many users report significant time savings, improved productivity, and efficiency, citing decreased travel needs and better remote support capabilities. Despite costs, many find its value justifies expenses due to enhanced remote access, quick issue resolution, and increased operational efficiency, particularly when balancing travel and remote work.

Pricing

Enterprise buyers find TeamViewer Business pricing to be somewhat high compared to competitors, yet many appreciate its flexible licensing options and platform independence. The licensing is straightforward, allowing for simultaneous control rather than being device-based. While some users find the paid version costly, others recognize its value and quick ROI. The solution offers a free version with limited features, suitable for initial testing before committing to a paid plan. Promotions and discounts are occasionally available, easing the cost concerns for some users.

"TeamViewer is very pricey. You have to sign up for a yearly subscription."
"The solution's pricing is reasonable."
"I used the free version of TeamViewer."

Popular Use Cases

TeamViewer Business is primarily utilized for remote technical support and remote access. It helps in managing servers, desktops, and mobile devices across various operating systems, providing seamless assistance to users facing technical issues. Businesses leverage it for software installations, troubleshooting, and system monitoring without needing physical presence. It supports organizations in training sessions, collaboration across remote locations, and accessing test machines, ensuring efficient problem-solving and uninterrupted operations.

Service and Support

TeamViewer Business users frequently highlight their minimal need for customer service due to the software's simplicity. When interaction occurs, users find the support personnel responsive, knowledgeable, and helpful, especially in technical matters. Occasionally, delays in communication are noted, yet most users receive swift and accurate assistance. Overall, technical support receives positive feedback, with some rating it highly for their efficiency and expertise in resolving issues.

Deployment

TeamViewer Business's initial setup is described as very straightforward and user-friendly. Both IT experts and novices find the installation process simple, with minimal steps required. Users appreciate the easy downloading and installation process, often taking just minutes. Some mention the ability to configure settings easily, though managing larger deployments can be more complex. The software’s deployment across devices is generally quick, and many users highlight the straightforward registration and connection procedures.

Scalability

TeamViewer Business handles scalability effectively, adapting to varied needs from home use to large enterprises. Users experience smooth performance even with numerous connections, highlighting its potential. While some note challenges within organization management and feature gaps, others find TeamViewer reliable and easy to expand. Many industries implement it for extensive remote management, with potential hosts being mass deployed. Its flexibility and capacity to grow with user demands make it a favored choice for diverse environments.

Stability

Users generally find TeamViewer Business stable. No significant issues are reported, except occasional global downtime. Most mention that stability problems, when they occur, are often linked to network issues on the user's side. The software doesn't crash and performs well, being reliable for most instances. A few minor glitches are noted, but these do not affect the program's reliability. Security is highlighted, and the software is usually rock solid, maintaining effective operation.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our TeamViewer Business Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

12%

Manufacturing Company

10%

Comms Service Provider

University

Government

Financial Services Firm

Retailer

Construction Company

Educational Organization

Healthcare Company

Real Estate/Law Firm

Legal Firm

Media Company

Insurance Company

Energy/Utilities Company

Wholesaler/Distributor

Outsourcing Company

Non Profit

Performing Arts

Recreational Facilities/Services Company

Hospitality Company

Transportation Company

Pharma/Biotech Company

Consumer Goods Company

Engineering Company

Aerospace/Defense Firm

Leisure / Travel Company

Logistics Company

Wellness & Fitness Company

Compare TeamViewer Business with alternative products

Learn more about TeamViewer Business

TeamViewer Business is a powerful tool for remote access and technical support, valued for its ability to bypass firewalls and swift connections. It supports multiple operating systems like Windows, Mac, and Linux, facilitating access to servers and end-user machines. The tool is vital for help desks and IT departments, enabling technicians to control computers for troubleshooting, software installations, upgrades, and employee training. Although there are challenges with integration, backward compatibility, and stability with iOS devices, its efficient performance and remote control capabilities simplify tasks, especially for non-technical users.

What are the key features of TeamViewer Business?

Firewall Bypass: Connects seamlessly without firewall restrictions.
Cross-Platform Compatibility: Works on Windows, Mac, and Linux.
User-Friendly Interface: Simplifies remote access and control.
File Transfer and Chat: Facilitates easy communication and data exchange.
Remote Reboot: Enables restarting devices without physical access.

What benefits and ROI should users consider?

Enhanced Collaboration: Facilitates easy screen sharing and administrative controls for teamwork.
Efficient Performance: Provides swift connections and robust remote control capabilities.
Security: Offers strong protection features for safe remote access.
Ease of Use: Designed for both technical and non-technical users, streamlining operations.

In various industries, TeamViewer Business plays a crucial role in managing distributed environments. It's essential for help desks handling remote problem-solving and employee training. Its ability to bypass firewalls and support cross-platform compatibility makes it a preferred choice for organizations needing to control devices across operating systems, simplifying IT management and technical support.