Claroty Platform Reviews

Claroty Platform acts as insurance against vulnerabilities and threats by helping users close issues like open SMB version one ports. It shows positive outcomes when users share cases with clients. For critical infrastructure, it saves time and resources, offering a significant cost-benefit and saving substantial money. Users in low-cost manufacturing might find it costly if production halts for short periods do not impact them heavily.

Claroty Platform users report that while the platform is seen as expensive and rates around seven to eight on a scale of one to ten for pricing, its comprehensive security features and lack of additional fees for deployments provide substantial value. Users note the software version costs about 26-28 dollars and appreciate the inclusion of free deployments and support, setting it apart from competitors, despite higher costs compared to options like Nozomi and DriveWell.

• "The tool is quite expensive."
• "It's a bit expensive compared to other solutions."
• "The licensing for physical devices is cheap, but the software version is expensive. The software version costs around 26-28 dollars. I was surprised and even double-checked. It was shocking."

Organizations primarily utilize Claroty Platform for cybersecurity audits, asset management, threat detection, and vulnerability management. It supports monitoring IT infrastructure, industrial sensors, OT environments, and manufacturing flows. Users find it beneficial for asset inventory, network monitoring, secure remote access, and integrating with legacy systems. It aids cybersecurity efforts in both industrial and IoT settings, enabling asset identification, real-time monitoring, and incident management while maintaining operational security and performance analytics.

Customers express satisfaction with Claroty Platform's service and support, noting helpful and knowledgeable teams. However, they mention occasional delays in response times for feature requests and updates. Support effectively handles technical issues and provides assistance, despite minor time zone-related delays. Claroty offers prompt service and useful interactions, rating its support highly, typically between seven to nine out of ten. Users appreciate Claroty's technical expertise and proactive approach to troubleshooting and issue resolution.

Deploying Claroty Platform varies in complexity among users. Some find it straightforward, completing setup in two hours, while others face challenges integrating with existing infrastructure or managing remote locations, which can extend the process to five months. Training and vendor support significantly improve ease, raising user ratings from three to seven or eight out of ten. Privacy concerns necessitate on-premises deployment for certain users, requiring additional consideration for data handling.

Claroty Platform demonstrates strong scalability, effectively managing expanded monitoring as infrastructure grows, though performance varies slightly across different environments. Users appreciate its seamless cloud and on-premise deployment integration, support for legacy systems, and ability to handle increased loads without significant performance issues. Many users describe scaling as straightforward, and some encountered minor login challenges. Ratings typically range high, reflecting confidence in its ability to handle diverse organizational needs efficiently.

Claroty Platform exhibits stable performance, frequently rated between five and eight out of ten. Users experience minimal downtime, but issues arise during upgrades, VM configuration, and login. It effectively manages workloads without intruding on networks. Stability is highly influenced by network segmentation and asset registry practices. Some users report no stability issues, while others occasionally require support for challenges. While generally stable, enhancements are needed for better passive system detection.