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Sufyan Khan
CTO at New Horizon Computers
Real User
Top 5Leaderboard
Feature-rich with a wide spectrum of additional plugins, but it's complex in nature and not easy to deploy
Pros and Cons
  • "When you reach out to your maximum license availability, or you exceed your license limit, NetWorker never stops doing your backups."
  • "It's complex in nature."

What is our primary use case?

We are service providers and provide NetWorker for our end-users, our customers.

For POC purposes, we use it on our premises. Also, to have an overview of each and every kind of NetWorker.

We have a number of projects that we supply Networker for and we are completely satisfied with it. We use NetWorker to serve both workload types; a physical workload, and a virtual workload.

What is most valuable?

Dell EMC NetWorker is a very solid Backup software. It is the oldest backup software from EMC. It comes from Dell EMC's legacy.

The most valuable feature of NetWorker is the wide spectrum of available plugins for each and every software you can back up. For example, SAP, SAP S/4HANA, Oracle, and AIX.

Networker is very good backup software. It always provides you with incremental backups.

When you reach out to your maximum license availability, or you exceed your license limit, NetWorker never stops doing your backups.

With one terabyte of a license, you can back up a hundred terabytes of data back up. They never stop doing that. We always need to follow a fixed software but some customers have an overcapacity license, and they are happy about this feature.

It has a rich set of features.

What needs improvement?

It is not easy to understand. 

It's not easy to deploy.

It's complex in nature.

When it's deployed, the customers always need to have training from us. In order to make it user-friendly, there is an agent that can be used to back up every product.

Networker users many agents, and just like Powerprotect Data Manager, you can install its VM to import the VM into vCenter, and from Center, you can start your backups.

With NetWorker, you always need to have one server, and from that server, you need to initiate all backups.

You will need to know the interface and NetWorker CLI.

It's not user-friendly.

If NetWorker could be deployed on a virtual machine, similar to Avamar, that would be a great feature.

The features that are required in NetWorker are available in PowerProtect and Avamar. There is no need to enhance Networker, they just need to rename it to PPDM or Avamar. That would be better.

For how long have I used the solution?

I have been using Dell EMC NetWorker for six years, since 2014.

What do I think about the stability of the solution?

This product is stable. Our customers have never experienced any issues.

What do I think about the scalability of the solution?

Dell EMC NetWorker is scalable.

We have many different companies that we deal with, some are banks, using Networker. One of the largest companies in Pakistan has been using this solution since 2015. Another client with a big data center has been using it since 2016. We have many other vendors who are happy with this solution.

What's my experience with pricing, setup cost, and licensing?

The NetWorker price point is excellent. When you purchase the Data Protection Suite, NetWorker is free with that suite. If you purchase Avamar, NetWorker is free with Avamar, for one terabyte license capacity.

NetWorker is very competitive.

What other advice do I have?

NetWorker is a good product.

There is no challenge in having NetWorker in your environment.

Powerprotect Data manager is the next generation backup software. I would recommend using the latest backup software suite.

NetWorker is also a very good backup software, for physical or virtual workloads. People know the features that NetWorker is providing.

If I had to choose one, I would go with Powerprotect. It provides simplicity and ease of use. It is not complex. Second I would recommend Avamar, then it would be Networker.

I would rate Dell EMC NetWorker a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Cloud Solutions Architect at a tech services company with 11-50 employees
Real User
Top 5
It has a good user interface and is helpful in reducing the downtime
Pros and Cons
  • "The feature that I have found the most valuable is that it is easy to create a backup by using Azure Backup. It also has a good user interface and nice features for sending notifications when any backup fails or there is a change in the status of virtual machines."
  • "I once tried restoring a Linux environment, and the size of the Linux VM or the data disk was really huge. It took a really long time to restore the environment and send the data from the storage to the disk. It took around 25 to 30 minutes, which was much longer than I anticipated. They can improve the duration of such restore operations. In the next release, it would also be good if they could reduce the duration for transferring the data from their storage to the actual storage while creating a virtual machine. They can reduce the duration or increase the data transfer rate."

What is our primary use case?

I have created a virtual machine that I use as a testbed to validate the Azure backup and restore functionality.

How has it helped my organization?

It is mainly used for backups, which are a key part of any organization's structure. Azure Backup has definitely helped us to reduce the downtime. Whenever something goes wrong, we can fix and restart it within no time. Azure Backup has increased the productivity of our connection, and on top of that, it has helped to reduce the operating cost of our organization.

What is most valuable?

The feature that I have found the most valuable is that it is easy to create a backup by using Azure Backup. 

It also has a good user interface and nice features for sending notifications when any backup fails or there is a change in the status of virtual machines. 

What needs improvement?

I once tried restoring a Linux environment, and the size of the Linux VM or the data disk was really huge. It took a really long time to restore the environment and send the data from the storage to the disk. It took around 25 to 30 minutes, which was much longer than I anticipated. They can improve the duration of such restore operations.

In the next release, it would also be good if they could reduce the duration for transferring the data from their storage to the actual storage while creating a virtual machine. They can reduce the duration or increase the data transfer rate. 

For how long have I used the solution?

I have been using Azure Backup for the last ten months. 

What do I think about the stability of the solution?

It is really stable. There were no problems with its stability.

What do I think about the scalability of the solution?

Its scalability is very good.

How are customer service and technical support?

I have interacted with their technical support. I have no complaints. They are neither so good nor so bad. 

Which solution did I use previously and why did I switch?

I previously used an Oracle solution and worked extensively with Oracle Database. The way to take a backup and do everything else was different from Azure Backup.

How was the initial setup?

The initial setup was easy. To install it, you just choose an agent, and that agent is automatically deployed.

What's my experience with pricing, setup cost, and licensing?

It is a bit costly initially, but it is well worth it in the long run, especially for fighting against a number of threats, such as ransomware, which the IT industry is facing.

What other advice do I have?

It is really a valuable product. Most of the organizations nowadays, especially in North America, prefer Microsoft products over the Linux environment. There are, however, some people who use the Linux environment as well. 

Overall, I would rate Azure Backup an eight out of ten. It meets the day-to-day requirements of most of the IT people, and it can be automated. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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