MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.



| Product | Mindshare (%) |
|---|---|
| MSP360 Backup | 11.4% |
| N-able Cove Data Protection | 14.4% |
| NinjaOne | 7.8% |
| Other | 66.4% |
| Type | Title | Date | |
|---|---|---|---|
| Category | MSP Backup | Apr 26, 2026 | Download |
| Product | Reviews, tips, and advice from real users | Apr 26, 2026 | Download |
| Comparison | MSP360 Backup vs NinjaOne | Apr 26, 2026 | Download |
| Comparison | MSP360 Backup vs N-able Cove Data Protection | Apr 26, 2026 | Download |
| Comparison | MSP360 Backup vs BDRShield | Apr 26, 2026 | Download |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| Veeam Data Platform | 4.3 | N/A | 94% | 432 interviewsAdd to research |
| Commvault Cloud | 4.3 | N/A | 95% | 112 interviewsAdd to research |
The most valuable features of MSP360 Backup are its reliability, the ability to back up consumer cloud drives such as OneDrive and Google Drive, user-friendly scheduled backups and version maintenance, the capability to configure and push updates to multiple servers using a single license, and the ability to easily see what has been successfully backed up. Additionally, the ability to change backup settings in the portal is mentioned as a valuable feature.
The restore time for MSP360 Backup needs improvement, as it was lengthy. Additionally, the storage component needs to be chosen and created separately, which can be challenging to understand and implement.
Integration and a knowledge base of the tool would be beneficial.
The solution incurs additional charges for device storage and backup, unlike other solutions that include everything at one price. The pricing for MSP360 Backup is considered to be very high.
Users expressed satisfaction with the cost-effectiveness and efficiency of the backup solution. They mentioned that it helped them save money by reducing the need for additional hardware or services. Users also appreciated the ease of use and time-saving features, which allowed them to focus on other important tasks.
The pricing for MSP360 Backup has mixed reviews although considered mostly reasonable. Some find it inexpensive. However, other users consider it expensive. Some mention MSP360 is cheaper than its competitors with similar features.
The primary use case of MSP360 Backup is as a robust backup solution for a managed service provider that is transitioning into cybersecurity. It is used as a daily monitoring tool to obtain licenses, conduct backups, and service users.
The solution is primarily used as an additional backup that pushes data to the cloud.
The customer service and support of MSP360 Backup is decent and easy to access. However, there is a need for more attention to the details of the backup process, as it can be more granular.
The setup process for MSP360 Backup is generally easy, however, can be a bit complex as it requires someone to physically come to the office and install the solution on the server, as well as configure various settings. Once the initial setup is done, subsequent setups are easy.
The solution has the ability to grow and adapt.
The solution of MSP360 Backup is highly reliable and requires minimal upkeep, with a 99.9% uptime.
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 74 |
| Midsize Enterprise | 41 |
| Large Enterprise | 46 |
MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.
What are the key features of MSP360 Backup?In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.
MSP360 Backup was previously known as Cloudberry Backup.
StratX
| Author info | Rating | Review Summary |
|---|---|---|
| President at MTS Consulting Group, Inc. | 3.5 | As a managed service provider transitioning to cybersecurity, I evaluated MSP360 Backup. The ability to back up OneDrive and Google Drive is valuable, but the separation of storage and additional costs can be challenging, needing seamless integration and inclusive pricing. |
| Team Lead at Dev Information Tech Pvt Ltd | 3.5 | We use MSP360 Backup primarily for VM and SQL backup purposes. Its most valuable feature is the backup interface. However, it could be more user-friendly, and the pricing needs improvement. We have not considered other solutions or providers. |
| Owner at Earthclick.net | 4.0 | I find MSP360 Backup to be highly reliable, which I value the most. However, the restore time could be quicker, as it was lengthy when we encountered an issue. Overall, I appreciate its dependability despite this minor drawback. |
| System Admin at a financial services firm with 10,001+ employees | 4.0 | I used MSP360 Backup for post migrations and daily monitoring, appreciating its easy access and efficiency. However, its high pricing led me to seek more cost-effective tools for email backup in my current position, as it offers unnecessary features. |
| Business Development Manager at Xencia Solutions tech pvt ltd | 4.5 | I find MSP360 excellent for scheduled cloud backups and version maintenance, despite a complex initial setup. It's user-friendly, stable, and cost-effective, offering nearly all features of pricier alternatives. I highly recommend it. |
| CEO at Liwicom GmbH | 3.5 | As a system engineer, I find MSP360 Backup's cloud solution easy to set up and reasonably priced. I value its portal for monitoring backups and changing settings. However, its claimed GDPR compliance is problematic, despite being superior to Veeam's portal solution for cloud. |
| TS Engineer at a computer software company with 5,001-10,000 employees | 4.0 | I use this solution for personal backup, finding it stable, scalable, and easy to set up with good multi-cloud support and helpful technical support. I'd like a modern GUI and more restore options, but I recommend it as a trustworthy solution. |
| Owner at a tech services company with self employed | 4.0 | I rate MSP360 Backup highly for micro-enterprises, valuing its simple setup, no firewall changes, and excellent support. It scales well, but I'd appreciate deduplication, improved SQL backup, granular reporting, and mobile device support. |