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Azure Backup OverviewUNIXBusinessApplication

Azure Backup is #8 ranked solution in best Backup and Recovery Software. PeerSpot users give Azure Backup an average rating of 8.4 out of 10. Azure Backup is most commonly compared to Veeam Backup & Replication: Azure Backup vs Veeam Backup & Replication. Azure Backup is popular among the large enterprise segment, accounting for 59% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 22% of all views.
Azure Backup Buyer's Guide

Download the Azure Backup Buyer's Guide including reviews and more. Updated: October 2022

What is Azure Backup?

Azure Backup is a scalable backup solution with zero capital investment and minimal operational expenses that can help a company achieve maximal data protection. Azure Backup’s System Center Data Protection Manager provides optional integrations that can enable you to protect both advanced workloads running in your datacenter in VMs as well as those that are on physical servers.

Azure Backup has many features that make it a most effective product. Included among these is its ability to easily scale up your storage capacity. It taps into the cloud to give you the ability to expand on a massive scale. This can be done without any monitoring or maintenance overhead.

Benefits of Azure Backup

Some of the benefits of using Azure Backup include:

  • The ability to control and track the performance of your network from a single centralized location. Azure Backup has a “single pane of glass” interface that enables users to monitor, operate, govern, and analyze their backups from one place. This eliminates any need to add additional management infrastructure. You can manage different workload types, subscriptions, vaults, and regions with Azure’s Backup Center.

  • A wide array of security features allows you to prevent malicious users from doing damage to the system, receive alerts if an unauthorized action takes place, and recover from any damage that results. Azure Backup has authentication requirements built in to protect vital functions, such as the ability to delete backed up data from unauthorized users. If something that impacts the backed up data takes place, users are immediately notified. Azure Backup saves any and all deleted backup data for two weeks. This enables administrators to use recovery points to recover their lost data.

Reviews from Real Users

There are a number of characteristics that make Azure Backup extremely effective. Two of these are the flexibility that it offers users and its overall effectiveness.

PeerSpot user Ayman Y., an IT manager at NOMAC, notes all of the different backup options that Azure Backup offers. He writes, “It has many features. First of all, you can schedule a backup for the client as you like. You can do a backup from the whole virtual machine as an image. You can do a backup only from files and folders. It has every option. All options are available for the backup, for the restore, for the bandwidth utilization to do backups, even virtual machines or a physical machine. If you need to do a backup of the whole image from the virtual machine, all these options are there.”

PeerSpot user Muzammil M., a senior operations engineer at the AlGosaibi Group, notes the effectiveness of Azure Backup when he writes, “Azure Backup is good because it is entirelycloud-based, which means that you can be 99.9% sure that your backup is safe. This is the reason that I suggest its use for companies that need to back up critical data.”

Azure Backup Customers

Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction

Azure Backup Video

Azure Backup Pricing Advice

What users are saying about Azure Backup pricing:
  • "Support payment works by the level of partnership and the number of shares."
  • "It's around $10 to $15 per month per virtual machine, along with something extra based on the size of the data."
  • "It is a bit costly initially, but it is well worth it in the long run, especially for fighting against a number of threats, such as ransomware, which the IT industry is facing."
  • "Licensing fees are paid on a monthly basis."
  • Azure Backup Reviews

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    SaadeAlkhoury - PeerSpot reviewer
    Managing Director/CIO at Shield Technology Programs
    Real User
    Top 5
    Secure, good connectivity, easy to scale, and gives our clients peace of mind
    Pros and Cons
    • "One of the most valuable features is security and connectivity to the data."
    • "We would like to see some kind of notification given to the user that a file was not synchronized well or what may have happened."

    What is our primary use case?

    Currently, I have Many Azure VMs for clients, and We are  doing the backup, disaster recovery, and tactical replication for all of them.

    We install the backup stack for our clients. We explain the situation and have our technical team complete the installation for the clients.

    With set up managed retention using the backup policy. We do retention, and we do security. 

    The level of security is high on it.

    Most of our clients used to have Mac storage in all of their offices, such as NAS (network-attached storage) by 20, or 30 terabytes. We have informed our clients, rather than keep their storage on-premises and risking it getting damaged with no disaster recovery, it would be better to synchronize it and move it to the cloud. Some of the clients will keep it on the cloud while some others have to keep it on-premises and on the cloud at the same time for direct synchronization.

    The backup is configured as replication or synchronized between both of them.

    When we install for the client, they have a full solution. All of their computers are connected to a single sign-on with Office 365. They all have a domain on the Microsoft cloud. Included with this we add Azure, all of their HR software, ERP, and accounting on the cloud. The add-on backup to the environment will be with Microsoft.

    What is most valuable?

    One of the most valuable features is security and connectivity to the data.

    The hardware is nice. We configure the hardware and can choose anywhere from two cores to 56 cores. 

    We configure the machines the way we want.

    What needs improvement?

    We are using two different types of technology. Side to side and tier to side. Recently, we sent an email regarding this issue. Maybe they could improve the fees. The cost is a bit high.

    If we had 100 users, and we are using the backup on servers, it would be helpful if the user could know the level of synchronization that he has done. It can only be done by administrative forces. As an example, if I am the administrator and I have users getting data online, I can see what is happening. However, for the user, if they are experiencing some kind of failure with their data, they do not receive any notification and do not know. It will work, but it will need a lot of customization.

    We would like to see some kind of notification given to the user that a file was not synchronized properly or what may have happened. What we are doing now is through a third party system where they will notify us if a file is not synchronized properly inside of his computer.

    For how long have I used the solution?

    We have been using this solution since 2016, so it's been almost four years.

    We are now using the latest version.

    Buyer's Guide
    Azure Backup
    October 2022
    Learn what your peers think about Azure Backup. Get advice and tips from experienced pros sharing their opinions. Updated: October 2022.
    634,775 professionals have used our research since 2012.

    What do I think about the stability of the solution?

    The solution is stable.

    With our clients, there is a 95% success rate, for the remaining 5%, sometimes it's a problem with the network or a problem with the files.

    If we give them a server and storage they need to choose a security method if they want to protect their data. They need to add more to be available inside their servers. If a client hasn't chosen protection for his data and his data has malware or any virus, it is not under our umbrella, they must choose their security methods. For most of our clients, we provide security for them.

    What do I think about the scalability of the solution?

    This solution is scalable and it's easy. It's like you are using your computer folder. We will be mapping. We would map the file to the server. It's like a new folder, a C, D, E, or F. New storage inside the servers will be created.

    One of the clients that we have now has 50 terabytes of storage. We have created another server on a cloud backup for these 50 terabytes. They have 100 users that are using this backup through file sharing.

    How are customer service and support?

    We always get direct support. I am supported well.

    Which solution did I use previously and why did I switch?

    We use to have SAN storage , attached to our physical server 

    But after being shifted to azure , we felt the performance and security more 

    How was the initial setup?

    You need someone with experience to complete the initial setup. If you bring in an engineer or a computer science person who doesn't have experience in Microsoft then he cannot do it. They might be able to install the Windows Operating Systems and Active Directory but they won't be able to connect to the VM online on the cloud. They need some experience. If someone trains them, they can get it in one day or maybe two.

    In my experience, each installation with us can take 18 days if the client requests an on-premises deployment. If they need just a server to create a backup, we will create a virtual machine online, which will take one or two days.

    It will take time for an on-premises installation because we will install the server locally. This includes the operating system, the links, and connecting them to the server and then to the cloud. It will work online or offline. This will take 15 to 18 days.

    Again, to backup online, for the server and Active Directory, it will be one day to complete.

    What about the implementation team?

    We are using a file-shared backup; one for on-premise and one on the private cloud.

    What was our ROI?

    Our clients are seeing that it is cost-effective.

    What's my experience with pricing, setup cost, and licensing?

    The fees are a bit expensive. When clients see improvements and see a product out of the box, clients will not look at the price, but the price could be lower. 

    Support payment works by the level of partnership and the number of shares.

    As a gold partner, we have more than 50 hours of support per year and this is more than enough. With the 50 hours, I get a one hour call. If I have a problem and I call, they have one hour to call me, and I have unlimited calls if I need them to call me after 24 hours or the next day. 

    As gold partners, we generate the licenses for our clients and we pay monthly. Our clients pay annually or make two payments per year.

    Which other solutions did I evaluate?

    Sure , like any solution we just make evaluation and testing 

    That’s what we have done before starting with azure backup 

    What other advice do I have?

    Before doing a backup or getting any cloud solutions, you must first check the environment and the systems. Most companies will have computers in a workgroup. Each must have its own domain and Active Directory. 

    You will have to do the know-how technologies inside the company for the basic configuration. Then they can choose and start. You know longer have to use storage that will stay inside the office because anyone can unplug it and take it with them.

    With a cloud solution, you can specify which MAC address, user, environment, or region can get the data from the server.

    I have been using Microsoft for 16 years. I am very familiar with all of the Microsoft technology.

    Now they have the cloud, Microsoft Office 365 and Microsoft Azure, so we transfer and we have been awarded the digital technology transformation three times.

    We are a cybersecurity company that cares about security for our clients.

    As a gold partner and CSP partner, we have our portal. If a client needs 100 Azure servers then I can create them directly for him, without having to contact Microsoft or anyone. I can create them and the charges will come to me monthly. Also, I can choose the mode of payment, be it monthly or annually. There is also the rebate and the cashback that will come with yearly or monthly billing.

    I don't see any problems with Azure. It gives our clients peace of mind. Data is important.

    I would rate this solution a ten out of ten.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company has a business relationship with this vendor other than being a customer:
    PeerSpot user
    AnuragGupta - PeerSpot reviewer
    Solution Architect at a tech vendor with 10,001+ employees
    Real User
    Easy to use with reasonable storage costs and is very intuitive
    Pros and Cons
    • "It's easy to deploy."
    • "The integration with the record database and integration with other applications will be good, especially with the database piece."

    What is our primary use case?

    We primarily use the solution as a backup.

    With on-premises servers, you can have a long-term archival sitting on public clouds, like Azure. That is also one of the very good use cases where you're avoiding all the tape requirements for your long-term archival. 

    What is most valuable?

    It's a native solution provided by Microsoft. It solves the needs we have. We are using it at most places, unless, and until there is some specific requirement where there's a database or something, which you're getting out of the box from Azure Backup. That's when we go for other third-party backup solutions. Otherwise, for the VM backups and all of that, it's a great product. It's one of the best solutions for backups.

    It's easy to use. 

    The storage cost is not too much. 

    It gives you what you would like to have from a basic solution, like machine backup, or for your snapshots. Everything can be done from the platform itself. 

    The management interface is very intuitive and familiar. It makes it a lot easier for anyone to manage it or to actually work on it.

    What needs improvement?

    The integration with the record database and integration with other applications will be good, especially with the database piece. MySQL and Oracle are very widely used databases and Azure Backup doesn't have tight integration with them. It only provides the backup of the disc and the virtual machine and associated data, however, it doesn't provide you an application of their backup for non-Microsoft products, especially. That is where SQL Server, which is a Microsoft database, provides a good integration for the initial backup in MySQL which is a widely used database solution. They should actually provide that or you can handle integration with those databases as well.

    The most important thing is integration with third-party products. That could be one of the best features. Whenever we have to look for databases or specific applications, that's when things get complicated and where third parties, like Win Backup, Symantec, and other backup solutions come in. The most important thing they can do to improve is to cover at least industry standard databases first.

    For how long have I used the solution?

    I've been using the solution for seven or eight years now. 

    What do I think about the stability of the solution?

    The backup stability is good.

    What do I think about the scalability of the solution?

    Scalability is fine. For any mid-size org, it is a good solution. We have done it for close to 2,000 servers, so it is working fine.

    How are customer service and support?

    In terms of tech support, I'm disappointed with support. It's not like earlier days. Earlier Microsoft tech support used to be one of the best. Now that's not the case. You have long queues and you have to wait a bit longer compared to earlier. What I can say is there are a lot of articles, and there are self-help resources. Those are available. That actually helps in troubleshooting. You do not always have to open a ticket unless and until there is something really critical. You just don't get a timely response.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    I have used AWS. Azure is a more mature product. AWS didn't used to have a backup solution. 

    How was the initial setup?

    It's easy to deploy.

    We have a deployment team. There is usually very few people dealing with the implementation. You might have eight to ten guys doing the migration and other things. Recently, we did a project where there were close to 1,000 servers that have to be moved to the public cloud and we implemented Azure Backup for all of them. It didn't take much of our time since the management and the interface are very easy and you don't have much to do over there. 

    It's a slow process. You're not moving all of them at one shot. We'll do 15 to 20 servers in a batch, which we are doing based on the applications. One application, we are going to move at a given time. If there are 15 to 20 servers within one particular application, it takes hardly a few hours to go and do everything. However, if there are many, many applications, it will take time.

    What about the implementation team?

    We handle the implementation for our clients. 

    What was our ROI?

    The ROI is good based on the cost itself. The upfront cost itself is less and it includes your licensing and hosting and everything. There are no other industry-standard backups like it. The licensing costs are very high and you need it in front of all of that. It is hosted on the cloud. Even if you go with something which is hosted on the cloud, the license cost is high. If you compare it with other costs of solutions, Microsoft has done a good job of providing a native backup solution with very affordable pricing. 

    What's my experience with pricing, setup cost, and licensing?

    The cost for Azure backup is purely based on the size of the data and the virtual machine as well as the number of virtual machines. It's around $10 to $15 per month per virtual machine, along with something extra based on the size of the data. It covers 500 GBs or something like that. If you go beyond that for a virtual machine, you will have to pay extra.

    What other advice do I have?

    We're Microsoft partners and we do have many customers who are using the Microsoft platform.

    We are always using the latest version of the solution. 

    It's on-cloud and in some servers on-premises, which we are taking from the backup cloud. It's mostly for the infrastructure sitting on the cloud.

    The solution should be an eight out of ten.

    Potential users should actually look for compatibility. With any service that you talk about in a public cloud, one should first understand the requirement and then they should do some sort of research or they should, if they're new to it, have a look into the compatibility and the articles. Those are provided by Microsoft in terms of basic requirements or constraints that they have. They have a lot of constraints around. You have to be very careful which geography it is. What is the cost and what kinds of constraints do they have in terms of compatibility with any operating system or application? Those are the four or five things that one should look at before considering it as a solution or implementation.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    PeerSpot user
    Buyer's Guide
    Azure Backup
    October 2022
    Learn what your peers think about Azure Backup. Get advice and tips from experienced pros sharing their opinions. Updated: October 2022.
    634,775 professionals have used our research since 2012.
    Cloud Solutions Architect at a tech services company with 11-50 employees
    Real User
    Top 5
    It has a good user interface and is helpful in reducing the downtime
    Pros and Cons
    • "The feature that I have found the most valuable is that it is easy to create a backup by using Azure Backup. It also has a good user interface and nice features for sending notifications when any backup fails or there is a change in the status of virtual machines."
    • "I once tried restoring a Linux environment, and the size of the Linux VM or the data disk was really huge. It took a really long time to restore the environment and send the data from the storage to the disk. It took around 25 to 30 minutes, which was much longer than I anticipated. They can improve the duration of such restore operations. In the next release, it would also be good if they could reduce the duration for transferring the data from their storage to the actual storage while creating a virtual machine. They can reduce the duration or increase the data transfer rate."

    What is our primary use case?

    I have created a virtual machine that I use as a testbed to validate the Azure backup and restore functionality.

    How has it helped my organization?

    It is mainly used for backups, which are a key part of any organization's structure. Azure Backup has definitely helped us to reduce the downtime. Whenever something goes wrong, we can fix and restart it within no time. Azure Backup has increased the productivity of our connection, and on top of that, it has helped to reduce the operating cost of our organization.

    What is most valuable?

    The feature that I have found the most valuable is that it is easy to create a backup by using Azure Backup. 

    It also has a good user interface and nice features for sending notifications when any backup fails or there is a change in the status of virtual machines. 

    What needs improvement?

    I once tried restoring a Linux environment, and the size of the Linux VM or the data disk was really huge. It took a really long time to restore the environment and send the data from the storage to the disk. It took around 25 to 30 minutes, which was much longer than I anticipated. They can improve the duration of such restore operations.

    In the next release, it would also be good if they could reduce the duration for transferring the data from their storage to the actual storage while creating a virtual machine. They can reduce the duration or increase the data transfer rate. 

    For how long have I used the solution?

    I have been using Azure Backup for the last ten months. 

    What do I think about the stability of the solution?

    It is really stable. There were no problems with its stability.

    What do I think about the scalability of the solution?

    Its scalability is very good.

    How are customer service and technical support?

    I have interacted with their technical support. I have no complaints. They are neither so good nor so bad. 

    Which solution did I use previously and why did I switch?

    I previously used an Oracle solution and worked extensively with Oracle Database. The way to take a backup and do everything else was different from Azure Backup.

    How was the initial setup?

    The initial setup was easy. To install it, you just choose an agent, and that agent is automatically deployed.

    What's my experience with pricing, setup cost, and licensing?

    It is a bit costly initially, but it is well worth it in the long run, especially for fighting against a number of threats, such as ransomware, which the IT industry is facing.

    What other advice do I have?

    It is really a valuable product. Most of the organizations nowadays, especially in North America, prefer Microsoft products over the Linux environment. There are, however, some people who use the Linux environment as well. 

    Overall, I would rate Azure Backup an eight out of ten. It meets the day-to-day requirements of most of the IT people, and it can be automated. 

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    SaadeAlkhoury - PeerSpot reviewer
    Managing Director/CIO at Shield Technology Programs
    Real User
    Top 5
    Offers multiple layers of security with a user-friendly ability to add features
    Pros and Cons
    • "The hardware is always updated and it's saved us a lot of money."
    • "Lacks an AI system that would enable easier upgrading of the hardware."

    What is our primary use case?

    Our primary use case of Azure Backup is for data on our application servers. We host our ERP systems with SQL for backend software. 

    We've been in partnership with Microsoft for more than 15 years. I'm the CEO and the CIO. 

    How has it helped my organization?

    Before we started using Azure we spent a lot of money at our various sites, setting one up as the main physical site and a second for disaster recovery. We had to invest a lot of money to buy hardware that needed replacing every two or three years. Switching to Azure has saved us thousands. The hardware is always updated and we're now able to invest more in our staff which is highly beneficial because it translates to satisfied clients.  

    What is most valuable?

    As a security setting, Azure is very detailed. We can add features on retentions and retain the backup for several days. The retention policies are very good. I like the notifications and multiple layers of security that the solution offers. It enables us and our clients to feel secure and you can install and connect your systems wherever you are. 

    What needs improvement?

    We're hoping the price of the solution won't increase in the coming months when Azure is due to review all its products. I think that what the product lacks now is an AI system; if we had that, we'd be able to more easily upgrade the hardware system.  

    For how long have I used the solution?

    We've been using this solution for about seven years. 

    What do I think about the stability of the solution?

    We haven't had any stability issues. If the initial setup is done properly there won't be any issues with stability. 

    What do I think about the scalability of the solution?

    The scalability is good. We have around 12 users in the department. Some of them provide techno support and others do testing on the system to check its abilities because sometimes it has too much load. 

    How are customer service and support?

    Customer support is very good. 

    How was the initial setup?

    The initial setup was straightforward. Deployment time depends on the size of the data.

    What's my experience with pricing, setup cost, and licensing?

    We pay over $8 million per year in licensing fees for 365 and Azure usage. There is no additional cost for hardware but we train our employees and that is an added cost for us. 

    Which other solutions did I evaluate?

    We had a look at Amazon before going with Azure but we decided to go the whole way with Microsoft. These days, I'm not sure there's much difference between the two.   

    What other advice do I have?

    It's important to know what you'll be getting from whoever provides you with the solution because it's important that support is included. This product has really helped me in scaling up my company. We love this solution and think everyone should have it. 

    As a provider and a user, I rate this solution 10 out of 10. 

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    EmilPenkov - PeerSpot reviewer
    Azure Architect at KPMG ITC
    Real User
    Top 20
    Reasonably priced, simple to install, and the technical support is helpful
    Pros and Cons
    • "It's useful, it works, and it's fairly reliable."
    • "The length of time it takes to restore is our main source of frustration. It would be beneficial to shorten the time it takes."

    What is our primary use case?

    We use Azure Backup to backup and restore virtual machines as well as SQL Databases.

    What needs improvement?

    The only issue we have right now is the amount of time it takes to restore. When we attempt to restore a virtual machine, it can take hours. This is an area that could be improved.

    The length of time it takes to restore is our main source of frustration. It would be beneficial to shorten the time it takes.

    We had issues with shared storage in the past where it couldn't be included in the backup. Shared storage, or shared disc, wasn't available. I believe Microsoft promised to put it in their pipeline for improvement in order to add this, but I haven't double-checked. This was the issue with shared managed discs, and not being included in this backup scope.

    If the shared managed disc could be included with the backup, it would be better.

    For how long have I used the solution?

    I have been using Azure Backup for three years.

    What do I think about the stability of the solution?

    Azure Backup is very stable.

    What do I think about the scalability of the solution?

    Azure Backup is a scalable solution.

    We work with it all of the time.

    How are customer service and support?

    Technical support is very helpful. I would rate them a four out of five.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup was straightforward. It was something that was easy for us.

    It was completed within a few minutes. It can depend on the environment, but usually, it is fast.

    The number of staff required for maintenance depends on the automation. We require more staff now, but we are working on the automation. Generally, it is relatively low. For the most part, it works by itself.

    What about the implementation team?

    We operate in our own environment.

    What's my experience with pricing, setup cost, and licensing?

    Licensing fees are paid on a monthly basis.

    It's not an expensive solution. I am more than happy with the price.

    What other advice do I have?

    We are working in our own environment, assisting KPMG users and firm members. We also have internal companies.

    I am an Azure Architect.

    It's useful, it works, and it's fairly reliable. The only issue right now isn't a big one, but our users sometimes need faster recovery, faster restoring of services, and faster restoring of data.

    I would rate Azure Backup a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Head of IT-Infrastructure at a construction company with 11-50 employees
    Real User
    Top 5
    Included in Azure, with good technical support and good reliability
    Pros and Cons
    • "The scalability has been good."
    • "Technical support can be slow to respond at times."

    What is our primary use case?

    The main use case is to back up the virtual machines.

    What is most valuable?

    It's part of the Azure cloud service. The solution is included in the overall price. 

    The solution is stable.

    The scalability has been good.

    Technical support is okay. They do help you when you need them.

    What needs improvement?

    As I don't work directly with the solution (my team does), I don't have any notes for improvement.

    Technical support can be slow to respond at times.

    For how long have I used the solution?

    I've only been using the solution for two years. 

    What do I think about the stability of the solution?

    The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

    What do I think about the scalability of the solution?

    The solution is scalable. If a company needs to expand it, it's possible to do so.

    Only the IT backups use the solution. That's just two people. No one else does. 

    How are customer service and support?

    Technical support is okay. They are helpful, however, they are not always fast.

    Which solution did I use previously and why did I switch?

    Previously, we only used Micro Focus Data Protector. We were on our data center on-premise. After the migration, to save, the machines to the Azure cloud, we switched from the VM backups to Azure Backup. The other backups are still running on Micro Focus Data Protector.

    How was the initial setup?

    The initial setup is done by our cloud solution provider. While I'm not aware of the details. my understanding is that the deployment was quick and did not take long.

    What's my experience with pricing, setup cost, and licensing?

    The solution is part of the greater Microsoft service. I am not sure if there is a separate license just for this. It's not an additional price. There may be more costs according to how much storage is needed. You have to do the backup to a storage account and the storage account costs a price per terabytes.

    What other advice do I have?

    We are a customer with an enterprise agreement.

    I do not backups myself. I don't know the versions we are using.

    I'd rate the solution at an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Technical architect at a manufacturing company with 1-10 employees
    Real User
    A stable backup solution with good support, but it would be better to increase the backup frequency

    What is our primary use case?

    I use Azure Backup to backup Microsoft Domain Controller for my client. The need was to protect the domain controllers as they were critical controls for Watson Web. So, even if a hacker attacked the firm with a ransom through Watson Web, it would be possible to recover the data from Azure because the data would have been protected.

    What is most valuable?

    I like that it's a stable solution and their support is good. I think Microsoft's commercial force is superior.

    What needs improvement?

    They need to improve the frequency of the backup. You can only backup one to three times a day. It would be better to back up continuously throughout the day.

    For how long have I used the solution?

    I have been dealing with Azure Backup for about five years. But I have more than eight years of experience in all cloud or Azure services, including Azure Backup and Azure VM Backup.

    What do I think about the stability of the solution?

    It's a very stable solution.

    How are customer service and technical support?

    Microsoft technical support is okay. I never had any problem with it. Compared to Amazon Web Services, I think I like Microsoft's support. I just have to call them to obtain all the support that I need, and they are very proactive. They help you build solutions because they know that your business will grow and mature after helping you design the solution, provide you with tools and free licenses.

    How was the initial setup?

    The initial setup is straightforward, but you have to think about the recovery strategy.  Implementing the two is quite easy, but you also have to think about the backup and the overall recovery strategy and what kind of recovery strategy you will use to backup and restore. I know it's easy for the most common use cases.

    Which other solutions did I evaluate?

    I believe Azure Backup is superior to AWS, and Google is a little bit more powerful for implementations.

    What other advice do I have?

    On a scale from one to ten, I would give Azure Backup a seven.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    PeerSpot user
    Senior Project Manager at a tech vendor with 10,001+ employees
    Real User
    Top 20
    Seamlessly backs up and works well with those using Azure solutions but needs better reporting
    Pros and Cons
    • "With a couple of buttons, we can configure a VM for a backup and use the wall service, the storage wall service, pretty seamlessly."
    • "The only thing I would say that could be improved is the reporting."

    What is our primary use case?

    We generally use the solution for VM backups. 

    What is most valuable?

    With a couple of buttons, we can configure a VM for a backup and use the wall service, the storage wall service, pretty seamlessly. 

    From a day-to-day operation perspective, the installation and configuration of the Azure Backup and the backup timing are great. It offers a non-intrusive backup - like a snapshot type of backup. This way, we don't see any impact when running the backup and the job runs without any problem unless the VM host itself is having some problems. 

    From the stability aspect of it, the execution aspect, I don't see any issues.

    What needs improvement?

    I didn't see any kind of major flaws or anything. The only thing I would say that could be improved is the reporting. It can be a little more customized or something like that. Maybe they need a little bit more on the dashboard view. The reporting and governance can be a little more fine-tuned.

    For how long have I used the solution?

    I've used the solution for 18 months or so.

    What do I think about the stability of the solution?

    The solution is stable. The performance is great There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

    How are customer service and support?

    We haven't really used technical support in the past. We went with them due to the fact that it's not a complicated use case for us, so we haven't really seen any issue. We haven't really dealt with Azure Backup-related troubleshooting or anything.

    What's my experience with pricing, setup cost, and licensing?

    I work for a client who pays for the solution. My understanding is the costs vary year to year. I don't really have any visibility, however. 

    What other advice do I have?

    If you're hosting a majority of your platform in Azure, this solution should be okay. Azure Backup is probably the easiest solution to with, rather than bringing another third party into the mix. As a consolidated solution, the Azure Backup will work well - if your native cloud platform is Azure.

    I'd rate the solution seven out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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    Updated: October 2022
    Buyer's Guide
    Download our free Azure Backup Report and get advice and tips from experienced pros sharing their opinions.