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IBM ProtectTIER OverviewUNIXBusinessApplication

IBM ProtectTIER is #13 ranked solution in top Deduplication Software and #50 ranked solution in best Backup and Recovery Software. PeerSpot users give IBM ProtectTIER an average rating of 6 out of 10. IBM ProtectTIER is most commonly compared to Dell EMC PowerProtect DD (Data Domain): IBM ProtectTIER vs Dell EMC PowerProtect DD (Data Domain). The top industry researching this solution are professionals from a computer software company, accounting for 35% of all views.
What is IBM ProtectTIER?

IBM TS7650G ProtecTIER Deduplication Gateway is designed to meet the disk-based data protection needs of the enterprise data center while enabling significant infrastructure cost reductions. The solution offers industry-leading inline deduplication performance and scalability up to 1 petabyte (PB) of physical storage capacity per system, and can provide up to 25 PB or more backup storage capacity. Combined with IBM or third-party storage, TS7650G ProtecTIER Deduplication Gateway provides a powerful disk-based repository to improve the performance, retention and availability of backup and archive data in a small footprint for energy and cost efficiency.

Buyer's Guide

Download the Deduplication Software Buyer's Guide including reviews and more. Updated: January 2022

IBM ProtectTIER Customers

Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber

IBM ProtectTIER Video

IBM ProtectTIER Pricing Advice

What users are saying about IBM ProtectTIER pricing:
"IBM ProtectTIER is an expensive solution."

IBM ProtectTIER Reviews

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Avdhesh Garg
Technical Lead at a manufacturing company with 10,001+ employees
Real User
Top 5
Good incremental backup capability, but technical support is in need of improvement
Pros and Cons
  • "The command-line interface is good."
  • "Setting up the system to work with legacy equipment is a bit complex at times."

What is our primary use case?

I am in charge of the storage and backup administration at my company. The primary use of this solution is backup and recovery.

What is most valuable?

The most valuable feature is the incremental backup.

The command-line interface is good.

What needs improvement?

Technical support needs improvement.

Setting up the system to work with legacy equipment is a bit complex at times.

For how long have I used the solution?

I have been using IBM ProtectTIER for a few years.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

It is scalable. We have five people who use it for administration and support.

How are customer service and technical support?

I am somewhat satisfied with the support but they need to improve on addressing issues more directly. As it is now, there are many steps and getting support is not easy.

Which solution did I use previously and why did I switch?

I have experience with Veritas and Symantec Backup solutions and they are somewhat more user-friendly. With IBM solutions, you need a product specialist.

How was the initial setup?

The initial setup is easy.

What other advice do I have?

My advice to anybody who is considering this solution is to conduct a proof of concept first because everybody's needs are different, and this product is not suitable for every kind of backup.

I would rate this solution a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Consultant, pSeries & Open Systems at Glasshouse Systems
Reseller
Top 5
Scalable, beneficial automatic workload transfer, and highly stable

What is most valuable?

One of the most valuable features in IBM ProtectTIER is the ability to automatically move a workload to the different tiers in the storage without the need for human intervention.

What needs improvement?

IBM ProtectTIER could improve by being more user-friendly.

For how long have I used the solution?

I have used IBM ProtectTIER within the last 12 months.

What do I think about the stability of the solution?

The solution is highly stable.

What do I think about the scalability of the solution?

I have found the solution to be scalable. IBM has put a lot of effort into ProtectTIER for enterprise companies and if you are a small to medium-sized business this solution might not be the best fit.

How was the initial setup?

The initial setup is not…

What is most valuable?

One of the most valuable features in IBM ProtectTIER is the ability to automatically move a workload to the different tiers in the storage without the need for human intervention.

What needs improvement?

IBM ProtectTIER could improve by being more user-friendly.

For how long have I used the solution?

I have used IBM ProtectTIER within the last 12 months.

What do I think about the stability of the solution?

The solution is highly stable.

What do I think about the scalability of the solution?

I have found the solution to be scalable.

IBM has put a lot of effort into ProtectTIER for enterprise companies and if you are a small to medium-sized business this solution might not be the best fit.

How was the initial setup?

The initial setup is not very complex.

What about the implementation team?

Depending on the complexity of the environment we have a team of up to five storage administrators that do the implementation, updates, and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

IBM ProtectTIER is an expensive solution. 

What other advice do I have?

If you are looking for a reliable and scalable enterprise-class solution, you should consider this solution.

I rate IBM ProtectTIER a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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