Commvault Cloud is the ultimate cyber resilience platform built to meet the demands of the hybrid enterprise. Beyond its core functionality of data backup and recovery across diverse workloads, including applications, databases, virtual machines, and files, Commvault Cloud stands out as a robust defense against ransomware. Going beyond backup, the platform integrates advanced data security features such as encryption, access control, and threat detection, safeguarding against unauthorized access and cyber threats.
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Senior Director Data Center Services at a media company with 5,001-10,000 employees
Jan 23, 2024
We use intuitive administrative tools that readily reveal the volume of backed-up data. Our Commvault CommCell servers alert us to failed backups and provide detailed information. This transparency allows our managed service provider to easily grasp our pre-established thresholds and readily scale up with new technologies. We're highly satisfied with Commvault's automated data security and management policies. They meet our stringent requirements for secure and private data storage, including anti-ransomware protection and encryption. Notably, they also ensure compliance with GDPR for backups stored in Europe and other regions, fulfilling our regulatory obligations. Threat Scan's ability to scan backup data for threats is invaluable because it proactively identifies and neutralizes certain viruses and threats that may originate from our G Suite or be reported by our security incident response team, preventing potential outages. Commvault provides excellent visibility across our entire organization's data. They perform regular health checks, informing us of areas of strength and offering recommendations for improvement. These recommendations may include upgrading to newer product versions or addressing issues identified during the checks. It is important for our organization that Commvault provides a unified platform for recovery across cloud, on-premises, and software-as-a-service workloads. This is particularly important because many of our existing cloud environments rely on basic backups that are insufficient for our needs. Commvault empowers us to address this issue. We have implemented it not only in our own operating company but also across the corporate structure, rolling it out to virtually all AWS users. This is because the standard backup methods, such as snapshot backups, fail to meet our stringent requirements for recovery, service level agreements, and crucial functionalities like threat detection and other security features. Commvault ensures a robust and comprehensive backup infrastructure that satisfies all our essential needs. It has improved our organization by ensuring we meet our infrastructure requirements, adhere to our vulnerability methodology, and achieve service level agreements for both backup and storage requirements. The quarterly risk analysis allows us to effectively manage the lifecycle of both data and backups. It also sheds light on the types of data and backups we have, providing valuable insights. Commvault's risk analysis is one of the tools we use to meet our compliance requirements and implement the necessary controls for immediate security policy action. To ensure comprehensive data protection and comply with international regulations like GDPR, we rely on Commvault alongside our established financial systems and SOC-compliant practices. Commvault has helped us reduce our organization's data management costs by 75 percent, particularly for long-term backups. We ditched tapes and virtual tapes thanks to Commvault, replacing them with a fully disk-based backup system and cloud backups in AWS and Azure. By implementing Commvault, we've significantly reduced our backup times. This is achieved through a combination of incremental backups and data aging. Aged data is then moved to cheaper disk or cloud storage, ensuring cost-effective long-term retention while still meeting our recovery SLAs. While the overall time savings may be around 10-15 percent, the main benefit is not keeping everything on expensive primary storage and efficiently aging it out. Consequently, retrieving data from the Azure bucket typically takes five days or more, reflecting our agreed-upon SLA. It has reduced our recovery point objective, allowing us to store more backups. However, new regulatory and compliance requirements mandate that some backups cannot be deleted and must be retained indefinitely. To address this while still improving efficiency, we've implemented solutions for long-term data storage and improved data management practices. Commvault has helped our organization not only decrease our threat detection time but also improve threat prevention to such an extent that we often avoid facing the full impact of a threat altogether. By preventing these incidents, we're often unsure of the precise amount of time saved, but the benefit is clear: we don't need to activate disaster recovery mechanisms. It has not only helped us reduce our recovery time objective, but it has also ensured that our backups and long-term storage are secure, thanks to its comprehensive capabilities. In terms of total cost of ownership, Commvault has enabled us to significantly reduce both hardware and media costs for storage and backup. After factoring in encryption and compression, the total savings amount to close to 80 percent. It has been able to reduce downtime, but having a quick recovery plan and policy and SLAs that are published are met regularly.
Lead Administrator Storage and Backup at a manufacturing company with 10,001+ employees
Feb 15, 2024
Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.
Vice President for Innovation and Technology at Oral Roberts University
Nov 2, 2023
On a scale of one to ten, with ten being the easiest, Commvault Backup & Recovery is a ten for monitoring and managing our environment. It is so transparent and easy to use that nobody realizes we are using it, which is a plus. I love Commvault's automated policies. The Threat Scan feature works great. Commvault provides excellent visibility across our organization's data. The most critical function we have is Commvault's platform which offers recovery on cloud, on-premises, and SaaS workloads. Commvault's risk analysis is excellent. In all the years we've spent millions of dollars on technology, no one has ever suggested that we don't need Commvault or that they don't like it. It's that good, and it's transparent at the same time. With other systems, people will ask why we're using them and if we can get rid of them or scale back on them. But that never happens with Commvault. Risk analysis is excellent for helping to limit exposure and ensure compliance. This is one of the first questions that comes up when applying for cybersecurity insurance: do we have the capability, and how well does it work? With Commvault, we can answer this question by showing how Commvault has been tested by cybersecurity insurance companies in the past three years. Commvault reduced our backup time by 50 percent. Our backup time decreased, while our data volume increased significantly. This improvement is due to a combination of our improved internet connection or switching and Commvault's technology. What used to take 8 hours five years ago now takes only one hour. Commvault reduced our RPO and our organization's threat detection time.
The most valuable features of Commvault Cloud, according to the reviews, are its deduplication, encryption support for many operating systems, support for different infrastructures (such as VMware, Hyper-V, Oracle, and Microsoft SQL), intuitive user interface with graphs and tables, options for alerting and messaging, single platform for moving, managing, and recovering data across on-premises locations, compatibility with different storage and virtualization platforms, wide coverage for backing up various types of data, easy licensing and configuration, protection from ransomware, easy integration with the cloud, compression and duplication ratio, scalability, ease of setup, real-time synchronization, and storage capacity due to high deduplication ratio
Users appreciate the coverage for backing up multiple types of data (virtual machines, servers, cloud, endpoints, Microsoft Office365, Gmail), convenience in managing various types of databases, ease of learning with cloud usage, the convenience of simultaneous backing up and restoring, centralized integration of different products and environments, compatibility with different storage platforms, ability to restore data to different platforms, automation and consistency in backups and recovery processes, and user-friendly interface and console.
They also mention liking compatibility with multiple applications and databases, support for disaster recovery, integration with multiple storage platforms, ability to automate and monitor backups, compatibility with multiple operating systems and application platforms, ability to handle large amounts of data, and the ability to perform backups and restores quickly.
Room for Improvement
Some improvement areas for Commvault Cloud include:
Integration with OpenShift and other cloud providers
Simplifying the user interface and having a unified console for easier management
Improving backup speed and addressing performance issues
Revising the licensing model to be more flexible and cost-effective
Enhancing documentation and training resources for better understanding and utilization of the features
Addressing technical issues and bugs, and improving the overall stability of the solution
Providing better support and engagement with customers
Offering more features and functions in the GUI, particularly in the browser-based command center
Improving the backup failures and providing proactive alerts for anomalies
Enhancing security measures, particularly against ransomware
Streamlining the deployment process and providing better integration with various platforms and systems
Improving the overall performance and efficiency of the solution.
Commvault Cloud has provided various benefits and returns on investment for different users. Some users have not noticed a significant ROI, while others have experienced great ROI and estimated that their investment will be recovered within a year. The solution has been praised for saving time, reducing the workload for administrative teams, and improving backup performance. It has also helped in minimizing backup-related tasks and projects, resulting in reduced support time.
Users mention that the pricing is dependent on factors such as the number of users and volume, with larger volumes potentially leading to bigger discounts. The licensing cost is mentioned to be moderate, but additional licenses may be required for specific features. Some reviewers state that the pricing is higher compared to other products in the market, particularly for small or medium businesses. The cost of licensing is generally paid on an annual basis.
Popular Use Cases
The primary use case of Commvault Cloud is for backup and recovery. It supports various infrastructure components such as Active Directory, SQL, web servers, file servers, and databases. It is also used for mail archiving, sync application features, and cloud and data backup. Additionally, it serves as an enterprise solution that supports different types of workloads, including Oracle, SQL, MySQL, and MongoDB.
It helps protect against ransomware and allows for data recovery and backup. It is used for implementing cobots, as well as for backing up servers, VMs, and databases. It covers a wide range of platforms and enables scheduling backups and restoring databases locally or remotely.
The product is primarily used to protect data in databases and offers features for detecting ransomware. It can be deployed on-premises or in the cloud. It is used for backups and restoration and is deployed in both on-premises and cloud environments.
Service and Support
Some customers have reported positive experiences with the technical support team, mentioning that they efficiently resolve queries and provide solutions to issues. However, there have been instances where the response time was slow, especially when support was shifted to India and involved individuals operating at a basic level. Some customers have expressed a desire for more local support.
The setup for Commvault Cloud can vary in complexity. Some users found the setup process easy, straightforward, and simple. They mentioned that the installation was like a "next, next, finish" Windows installer and could be completed in a few days or even a few hours, depending on the size of the environment. However, other users mentioned that the setup was complex and required in-depth knowledge of the product. They highlighted the need for assistance from vendors or professionals during the setup process.
Users mention that it can easily handle large infrastructure and can be expanded to cover growing needs. Users also appreciate its ability to scale from gigabytes to petabytes, allowing for increased storage capacity. The solution is described as flexible and capable of extending to a large number of nodes. Users mention that they have successfully scaled the system for their customers without any issues. The ability to add more servers and install a new console is highlighted as a seamless process.
Users have reported occasional issues such as hiccups in the Active node of the server, degraded performance in certain network configurations, and problems related to hardware failures or database issues. However, overall, the solution is considered stable and reliable. It rarely crashes or freezes, and there are no major problems or bugs. Users appreciate the option to configure High Availability and regular maintenance updates.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
With tools for data management, classification, and migration, businesses can optimize storage costs, enhance accessibility, and comply with regulations seamlessly. Boasting cloud integration with major providers like AWS, Azure, and Google Cloud, Commvault Cloud leverages the scalability and flexibility of the cloud for comprehensive data protection and management. The platform's automation capabilities streamline tasks, and its reporting and analytics features provide valuable insights into data usage, potential risks, and optimization strategies. Commvault Cloud is not just a security tool; it is a key component of cyber resilience, enabling organizations to not only protect against cyberattacks but also recover swiftly and minimize the impact of incidents. Elevate your cyber resilience strategy with Commvault Cloud.
Commvault Cloud was previously known as Commvault Complete Data Protection, Commvault, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise.
Commvault Cloud customers
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company