Veritas NetBackup OverviewUNIXBusinessApplication

Veritas NetBackup is the #8 ranked solution in best Backup and Recovery Software. PeerSpot users give Veritas NetBackup an average rating of 8.2 out of 10. Veritas NetBackup is most commonly compared to Veeam Backup & Replication: Veritas NetBackup vs Veeam Backup & Replication. Veritas NetBackup is popular among the large enterprise segment, accounting for 63% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 19% of all views.
Veritas NetBackup Buyer's Guide

Download the Veritas NetBackup Buyer's Guide including reviews and more. Updated: March 2023

What is Veritas NetBackup?

Veritas NetBackup is an enterprise-grade backup and recovery software solution. NetBackup securely restores and backs up files, raw partitions, and directories on a server known as a media server. A server protected by NetBackup is referred to as a NetBackup client. During the backup process, the NetBackup client sends the data through the network to the NetBackup media server, which chooses the appropriate storage media as the backup point.

Veritas NetBackup is a trusted enterprise backup solution that integrates with many of today’s popular databases, such as Microsoft SQL, Oracle, Linux, Unix, and Microsoft operating systems. The solution is able to backup data to tape, disc, and public clouds and keeps the popular Microsoft Hyper-V and VMware hypervisors safe and secure.

Veritas NetBackup Features

  • Cloud optimization: NetBackup offers intuitive multi-cloud intelligence to improve security and reduce costs. Users can experience lower TCO using integrated NetBackup SaaS Data Protection. Easily automate and develop DR to scale using DR rehearsals, single-click recovery, and custom scripts.

  • Automated processes: NetBackup produces a more sustainable, cost-effective cloud environment. Users are able to immediately recover what they want, when they want, where they want by way of a robust, efficient multi-cloud cross-platform recovery.

  • Cyber security: Easily recover important data with the latest intuitive cyber defenses. The solution protects against ransomware and malware with excellent clean, fast recovery. NetBackup’s process of Protect, Detect, and Recover offers some of the most intuitive aggressive cyber protection protocols to keep your organization safe at all times.

Reviews from Real Users

Mahdi B., Solution Architect and IT Consultant at Merdasco - Rayan Merdas Data Processing, says, “Veritas integrates well with the cloud, all databases, all operating systems, all hardware, and all software. Veritas also has solid malware and ransomware protection features. From time to time, we face a new kind of attack, and Veritas has always proven to be the best protection solution for some of my customers. Our customers who have faced ransomware attacks were able to recover their data in less than one day without any stress. Veritas is ransomware resilient and because of its implementation, it is not dependent on the operating system to work. Most of the functions of the Veritas software are isolated from the operating system and it's not dependent on the operating systems involved. This is very important. When some of our operating systems are infected by a virus, Veritas still works perfectly and protects our data. This feature is very well implemented in Veritas NetBackup.”

A PeerSpot user who is a General Manager at a comms service provider relates, “Veritas enterprise has many agents who perform the backup, whether it is a consistent backup or recorded backup. The solution has everything from the snapshot to the multiple database agents.”

Mir-Ali, Infrastructure Manager - Oracle SCM at a financial services firm, shares, “It covers all kinds of different architectures. Plus, it's very user-friendly and it is very reliable. Reliability is the most important thing because once the backup is done, if it is successful, then we're sure that it was successful and we will be able to restore it.”

Veritas NetBackup Customers

Beta Offshore

Veritas NetBackup Video

Veritas NetBackup Pricing Advice

What users are saying about Veritas NetBackup pricing:
  • "Veritas NetBackup is very expensive, and I think price is the main reason which some customers don't want to use this solution."
  • "Most people have felt this solution was somewhat expensive."
  • "Veritas NetBackup is considerably cheaper than that of Druva, the former being quite affordable."
  • "If you want to have more scalability you have to purchase more licenses. The license is annually and there are a lot of different licensing depending on the number of terabytes needed. It is not based on per-user, core, or servers. You can backup anything you want using the purchased terabyte space."
  • "NetBackup is expensive. They need to work on the pricing side. I find it comparatively on the higher side when I compare the terabyte backup costs."
  • Veritas NetBackup Reviews

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    Principal at a venture capital & private equity firm with 51-200 employees
    Real User
    Top 10
    Is especially flexible for tape environments
    Pros and Cons
    • "If you are running on a legacy tape environment NetBackup is best."
    • "The flip side about NetBackup is that it is not policy-based."

    What is most valuable?

    In terms of most valuable features, I like the fact that if you have a bunch of backups, NetBackup gives you the ability to have one master and multiple media servers. What that means is you can have a bunch of sites that all have libraries and you have one master server that controls all the functionality of all the jobs. You don't have to deploy a standup NetBackup solution at each site. You can just deploy the media version for their tape library and have one master server that controls all the jobs.

    What I also like about NetBackup, as opposed to most solutions like Rubrik and Cohesity, which don't really support backing up to tape environments, is that NetBackup does. If you are running on a legacy tape environment NetBackup is best. Most of the guys I've seen that use NetBackup have a tape environment.

    What needs improvement?

    The flip side about NetBackup is that it is not policy-based. NetBackup doesn't give you that feature. For example, Rubrik is a policy-based type of app, so when you create a backup job with it, say you have 30 servers in that backup, you can make one policy and apply it to them all. NetBackup doesn't do that. With NetBackup, you need to create a backup job for each server you want to back up and for each server you have. That is the only thing I don't really like about NetBackup. I can use Rubrik or Cohesity where you can create one policy, and apply it to many servers at one time where with NetBackup, you can't do that. You create a backup for each server. That takes more time.

    If they can improve on policy-based backups, that would be great.

    For how long have I used the solution?

    I have been using Veritas NetBackup for about 10 or 11 years.

    I think that the last version I used was version six. They're probably up to eight or 10 now. But really nothing has changed. Maybe additional features from the last time I saw it, but not really much has changed. I think they made a version 10.

    The last time I went online I didn't really see much difference from a feature perspective since I began using it. I think the GUI interface looks a little different, a little cleaner, but functionality-wise, I didn't really see much change.

    What do I think about the stability of the solution?

    In terms of stability, no problem. Like I said, if you have multiple tape libraries, you can have one master that has a bunch of multiple media services. So you can have tape libraries all scattered at different sites. The one master server you set up controls all the job functions. When you log into it, it just kicks off the jobs and you can pause jobs. For different sites, you can keep the job turned off. It controls all the functions and all the backup jobs for all the multiple sites. That's all the master server does. It doesn't actually do any backup. It's responsible for making the kicked off jobs to get backed up.

    Buyer's Guide
    Veritas NetBackup
    March 2023
    Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: March 2023.
    690,226 professionals have used our research since 2012.

    How are customer service and support?

    Their customer support is not bad. I don't have any issues with technical support. Technical support is okay.

    How was the initial setup?

    The initial setup is very easy. Commvault has a lot more convoluted setup. NetBackup is really easy to set up. I've never used Commvault, but from other colleagues I know who use it, you need professional services because it's so convoluted to set up. NetBackup is not that convoluted. Commvault is nice. It's a very nice application, don't get me wrong. I'm not going to put it down or anything like that. Once it's running, it's a good product. But from being exposed to Commvault a little, I like NetBackup better. I just think the downside to NetBackup is that it's not policy driven. That's the only thing I don't like about it.

    What's my experience with pricing, setup cost, and licensing?

    Pricing depends on the number of licenses and on the number of servers you have. It varies based on the number of servers that you're trying to back up.

    What other advice do I have?

    My advice to anyone considering Veritas NetBackup is to validate. If you have multiple sites, it's better to have the setup. If you have multiple sites that are running a tape library and media servers, you can set up one master server. But if you only have one site, you can set up a backup as a media server and a master server. If you have multiple sites, you want to look at how many sites you are backing up. If it's multiple sites, then you want to set them up with one master server.

    If you only have one site, then you have the media server and the master, and it does both. That would be my suggestion - to validate if there is more than one site you're going to be backing up. If you are going to be backing up more than one site, you want to properly set up the first time. If you only have one site you're backing up, set it up as a master media. If you have multiple sites to set up, you want to set them up as media servers and then set up one master server that controls all the functions for the remaining sites. That is really the biggest thing, to be honest with you.

    You might want to confirm if it supports backing up to Azure or AWS. Some people want to do long-term archiving. You want to confirm whether or not NetBackup supports backup to Azure or Google Cloud or AWS from a long-term archiving perspective.

    Some people backup to tape. Some people are going to say that you can't back up the disk with NetBackup. I just don't know if it supports backing up to cloud providers.

    On a scale of one to ten, I'd say NetBackup is an eight. It's pretty strong. I don't have other problems. I would say it's definitely a strong eight. It's a pretty good product.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
    Real User
    Top 5Leaderboard
    The good integration in a heterogeneous environment and protection against malware
    Pros and Cons
    • "Our customers who have faced ransomware attacks were able to recover their data in less than one day without any stress. Veritas is ransomware resilient and because of its implementation, it is not dependent on the operating system to work."
    • "Like the other enterprise solutions, Veritas NetBackup isn't easy to implement. It's a little bit hard compared to other solutions like Data Protector for HPE. You have to struggle to learn a lot of features that Veritas NetBackup offers to customers."

    What is our primary use case?

    We are a solution provider company and we have several support contracts with our customers. We try to select the best solution for each. In smaller environments, we prefer using Veeam Backup. For our larger enterprise customers, we use Veritas NetBackup. This solution is very stable and flexible for experts who wants a feature full backup solution.

    Veritas NetBackup is implemented as a primary tool in the organization for making backup a huge landscape of Aix, Unix, Virtualization, and Windows machines. This includes Oracle, DB2, and SQL Database, and etc.
    We mainly looked at a trusted long-timer in the market to be able to invest to ensure the solution is proven to be trusted.

    How has it helped my organization?

    In my view, it's been a reliable backup solution for all of our enterprise customers. Our maintenance cost has been reduced and we were able to have more time to service more customers.

    As one of the best data backup and recovery solution worldwide, NetBackup gives enterprise IT a flexible and powerful way to ensure the integrity and availability of their data from the edge to the core to the cloud.

    The main feature Includes:

    Flexible Deployment: Support for any workload, any cloud, any architecture at any scale.

    Operational Simplicity: Orchestrate and automate discovery, protection, and recovery.

    Enterprise-Grade Resiliency: Ensure recovery of business-critical data with near-zero RPO and RTO.

    What is most valuable?

    Veritas integrates well with the cloud, all databases, all operating systems, all hardware, and all software. Veritas also has solid malware and ransomware protection features. From time to time, we face a new kind of attack, and Veritas has always proven to be the best protection solution for some of my customers. Our customers who have faced ransomware attacks were able to recover their data in less than one day without any stress. Veritas is ransomware resilient and because of its implementation, it is not dependent on the operating system to work. Most of the functions of the Veritas software are isolated from the operating system and it's not dependent on the operating systems involved. This is very important. When some of our operating systems are infected by a virus, Veritas still works perfectly and protects our data. This feature is very well implemented in Veritas NetBackup.

    Main features of Veritas NetBackup are:
    Log management and truncation.
    Third-party integrations.
    Hypervisor aware.
    Physical and virtual protection.
    Cloud system security.
    API integration.
    Database consistency preservation.
    Integrated appliance.

    What needs improvement?

    Like the other enterprise solutions, Veritas NetBackup isn't easy to implement. It's a little bit hard compared to other solutions like Data Protector for HPE. You have to struggle to learn a lot of features that Veritas NetBackup offers to customers. I don't think it's impossible to simplify this solution. Some solutions like backup solutions are mandatory solutions and they are inherently complicated because you have to integrate them with other services. We have a lot of services and each service has its own conditions. After several years, every engineer can learn most features of this solution and in some companies, they could use support from the source company. As such, I think it's not challenging for all customers. 

    For how long have I used the solution?

    I have been using this Backup solution for more than 15 years.

    What's my experience with pricing, setup cost, and licensing?

    In Veritas, I'm hoping for a better price. Veritas NetBackup is very expensive, and I think price is the main reason which some customers don't want to use this solution. 

    Which other solutions did I evaluate?

    When evaluating and choosing a solution, it depends on the situation. We choose the best solution for our customers, so it's hard to say if I would recommend Veritas over Veeam. In many ways, Veritas is a unique product. It has advantages when you want to transfer your data over SAN. SAN backup solutions are very important in some environments. Where window time is very limited for them and a huge amount of data needs to be transferred in less than five or six hours a day, we have to use a SAN backup feature. In this area, Veeam is not good compared to Veritas NetBackup. When you want to use this feature, you have to share the mainline of your storage with Veeam Backup, and many customers refuse to adopt this method of SAN backup. Many customers don't want to compromise their source of data, so they prefer Veritas' SAN backup in this area. I think it's one of the best, like IBM TSM.

    What other advice do I have?

    I would rate Veritas NetBackup nine out of 10. I can't find any problems. I think it is the best. I think it's perfect.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Implementor
    PeerSpot user
    Buyer's Guide
    Veritas NetBackup
    March 2023
    Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: March 2023.
    690,226 professionals have used our research since 2012.
    Sr Solutions Architect at a computer software company with 1,001-5,000 employees
    MSP
    Top 20
    Solid basic backup and recovery; somewhat antiquated
    Pros and Cons
    • "Veritas NetBackup is very stable and scales out very well."
    • "The biggest additional features needed are more cloud capabilities and security from ransomware."

    What is our primary use case?

    The use cases for customers are across the board, but they're all for data backup. Veritas is a legacy system. To be perfectly honest, a lot of people are moving away from the legacy systems and moving more towards the cloud-oriented backup solutions. A lot of my customers look at Veritas NetBackup as an antiquated solution.

    What is most valuable?

    The most valuable features of the solution are basic backup and recovery. It's a very solid product. Standard backup recovery, that's pretty much it. Other than that, they do some good database stuff, but otherwise, it's somewhat antiquated.

    What needs improvement?

    One area for improvement with the product would be better messaging and better solutions around cloud, both on-prem and off. And along with that, which is actually mission critical to every company today, would be ransomware prevention. 

    The biggest additional features needed are more cloud capabilities and security from ransomware.

    For how long have I used the solution?

    I've worked with the solution for the last fifteen years. I'm a solutions architect. I work with customers to help them design their solutions or improve their current situation.

    What do I think about the stability of the solution?

    Veritas NetBackup is very stable.

    What do I think about the scalability of the solution?

    The solution actually scales out very well.

    How are customer service and support?

    I'd give the technical support team a B to a B+. They've always been good.

    Which solution did I use previously and why did I switch?

    Most companies that have moved to NetBackup were probably on a even older architecture, something that might have been from IBM, NetView. NetView was even an older architecture, it was very difficult to use, and a lot of people moved away from IBM NetView over to Veritas.

    How was the initial setup?

    Veritas is a pretty straightforward initial setup. It's not difficult to install.

    The deployment times vary depending upon how widely it's going to be used, how many backup instances are going to be, how many policies you have to create for recovery time objectives, recovery point objectives. It's all relative to how many policies the customers have, for retention cycles, for backup recovery, as well as archive and disaster recovery. Some can be deployed in a day, others take weeks.

    What's my experience with pricing, setup cost, and licensing?

    Most people have felt this solution was somewhat expensive. It's licensed for 12 months, 24 months, 36 months, all the way up to 72 months. As long as you're current on maintenance, everything is included and there are no additional costs.

    Which other solutions did I evaluate?

    Sometimes we would look at other options before going with Veritas NetBackup. For example, Backup Exec, which is like a sister product of NBU, and they were really for smaller size companies. Commvault was another one that we were looking at.

    What other advice do I have?

    My advice to others looking at this solution would be make sure it meets all of your requirements. Do you have an on-prem, off-prem, cloud requirement? Do your homework to make sure that whatever product you're looking at meets all the requirements that you need.

    I would rate the solution a seven out of ten. It's a very rock solid product, but I wouldn't give it a 10, because it doesn't have some of the newer features of the newer products. But it is a solid product.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Real User
    Top 20
    A scalable solution which is affordable and easy to set up
    Pros and Cons
    • "The solution is easy to scale."
    • "Technical support only gets back to us the following morning."

    What is our primary use case?

    I am working with the latest update.

    The solution is used for user backups. 

    What is most valuable?

    We consider the backup capabilities to be very good.  

    What needs improvement?

    There are so many things which need improving. With web access, we can't access the dashboards. A person can only access the particular system in which he installed that application. We cannot get access through our local network or web. We can use the local user's details, for the purposes of looking or making modifications, but these things are not available on the web or through net access. 

    The dashboard systems need to be addressed. It would be very good if one could get access through his LAN, without the need to involve the server. 

    A utilizations check and the ability to utilize the number of users editing facilities would be very good. 

    While technical support is good, it takes them a long time, for reasons unbeknownst to me, to resolve issues and this is why we involve their partners. This happens every time they take the logs and search. Technical support only gets back to us the following morning. 

    For how long have I used the solution?

    I have been using Veritas NetBackup for the last two years.

    What do I think about the scalability of the solution?

    The solution is easy to scale.

    How are customer service and support?

    While technical support is good, it takes them a long time, for reasons unbeknownst to me, to resolve issues, which is why we involve their partners. This happens every time they take the logs and search. Technical support only gets back to us the following morning.

    Which solution did I use previously and why did I switch?

    Before using Veritas NetBackup, we made use of Druva. 

    While we consider Druva to be very good, they only offer the cloud-based systems for the moment, which is why we switched to Veritas NetBackup. It offers an on-premises option. 

    Both products are very good, but Druva's cost is much higher than that of Veritas NetBackup. They are also both very good feature-wise, but the difference between them comes down to the web availability of dashboard systems. 

    Druva has certain fixed services, as well as additional costs. 

    How was the initial setup?

    The initial setup is very simple.

    The installation of the software for one who is familiar with the process takes around an hour. Otherwise, it can take two to three hours to complete the setup. 

    What about the implementation team?

    We made use of a vendor. The solution does not require any maintenance. It is very useful and easy to maintain everything. If one is unfamiliar with the process, then he would be advised to make use of a vendor's assistance. 

    What's my experience with pricing, setup cost, and licensing?

    Veritas NetBackup is considerably cheaper than that of Druva, the former being quite affordable. 

    Veritas NetBackup does not have any additional costs, only the licensing fee. 

    What other advice do I have?

    There are around 100 people making use of the solution in our company. 

    The solution is easy and very good. 

    I would absolutely recommend the solution to others. 

    I rate Veritas NetBackup as an eight out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Senior DBA at a comms service provider with 1,001-5,000 employees
    Real User
    Stable, with good scalability potential, but needs a better user interface
    Pros and Cons
    • "The backup and restore functions are very valuable aspects of the product."
    • "It's a little bit complex to manage."

    What is our primary use case?

    We primarily use the solution for backup purposes.

    What is most valuable?

    The backup and restore functions are very valuable aspects of the product. We use those features the most.

    The solution is very stable.

    The scalability is very good.

    What needs improvement?

    I'm not fully satisfied with the product. 

    It's a little bit complex to manage. 

    The user interface is not user-friendly. It's a bit complex, and it's dated in appearance. It needs a much simpler, cleaner update.

    The reporting is too complex. There needs to be a way to customize it in a simple and straightforward manner.

    The solution has extra features, however, you need to pay for them.

    Occasionally, technical support cannot find the root cause of issues.

    For how long have I used the solution?

    We've been using the solution for about four years at this point. It's been a while.

    What do I think about the stability of the solution?

    The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. it's reliable. 

    What do I think about the scalability of the solution?

    The scalability of the product is very good. A company can scale it with relative ease if it needs to.

    How are customer service and technical support?

    While technical support is responsive, we have found that sometimes they just seem can't find the actual root cause of the issues we present. Sometimes they can't fix our issues. That's why we aren't 100% satisfied with the level of support they provide. They need to be more knowledgeable and dig deeper to resolve issues.

    How was the initial setup?

    I can't speak too much about the installation process. 

    My understanding is that the installation is simple as it has an appliance that's installed. The usage is a bit complex and there needs to be extra licensing to customize the reporting - however, that's a different issue.  

    What's my experience with pricing, setup cost, and licensing?

    It is not an all-in-one solution. Some features come at an extra cost and need extra hardware or software.

    I can't speak to the actual pricing of the product, however.

    Which other solutions did I evaluate?

    We are casually looking into alternative solutions. We are looking at Commvault, Rubrik, Cohesity, and Dell. Mostly, we are interested in enterprise-level products.

    What other advice do I have?

    We are not using the latest version of the product. The NetBackup version we are using is 8.0. We use a NetBackup Appliance. The NetBackup version is a bit older as it's integrated with the backup appliance. That's why we cannot upgrade to the latest version. The latest version is 9.0.

    I would warn other potential users that, in my experience, it's a bit complex and may be difficult to achieve some requirements compared to other products. Rubrik or Cohesity may be a bit easier, for example. It's a little bit traditional in terms of architecture. However, the features compared to others are really quite amazing.

    In general, I would rate the product at a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    IT Systems Engineer at Thenamaris Ships Management
    Real User
    Top 10
    Highly stable, versatile backups, and effective backup and restore options
    Pros and Cons
    • "The backup and restore features work very well."
    • "The user interface could improve, it seems a bit out of date."

    What is our primary use case?

    Veritas NetBackup is our main backup software for all the data that we have inside of the organization, such as personal profiles and databases.

    How has it helped my organization?

    The backup is the first thing that you must have in your mind in order to have security. It is important to backup everything in case there are accidents when files are deleted. Additionally, backups are important for security reasons to protect against ransomware and other threats. This solution has been very important for our organization.

    What is most valuable?

    The backup and restore features work very well.

    What needs improvement?

    The user interface could improve, it seems a bit out of date.

    For how long have I used the solution?

    I have been using Veritas NetBackup for approximately 13 years.

    What do I think about the stability of the solution?

    Veritas NetBackup is stable.

    What do I think about the scalability of the solution?

    I have found the scalability of Veritas NetBackup to be very good.

    There are two people in my organization that do the administration of the solution and we have 400 users who indirectly use the solution.

    How are customer service and support?

    We can speak with an agent from the United Kingdom, USA, or India. When you are speaking with the agent from India, is not the best support because you are trying to understand what he says in English, they manage but the support could be better from India.

    Which solution did I use previously and why did I switch?

    We were previously using Veritas Backup Exec and switched to Veritas NetBackup because we created a DR site and in that period the Veritas Backup Exec didn't support the duplication for our site. We are currently using Veritas NetBackup.

    What about the implementation team?

    We used a partner to implement the solution here in Greece.

    This solution does not require maintenance every day. The only thing that is needed is the management of the backup jobs if needed or to add or remove servers. However, if Veritas informed us that there is an upgraded version available then we will have to install it.

    What's my experience with pricing, setup cost, and licensing?

    If you want to have more scalability you have to purchase more licenses. The license is annually and there are a lot of different licensing depending on the number of terabytes needed. It is not based on per-user, core, or servers. You can backup anything you want using the purchased terabyte space. 

    What other advice do I have?

    Instead of having media servers and storage for backups, we are planning to move to an Appliance that can include everything inside.

    My overall advice to others is Veritas NetBackup is very good and stable. However, it depends on the budget that they have. They can purchase something cheaper, but the backup is the first and the last thing that you need to have not to work properly.

    I rate Veritas NetBackup a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Backup and Storage Specialist at a sports company with 501-1,000 employees
    Real User
    Stable software for backup and recovery that supports large-scale environments
    Pros and Cons
    • "Backup and recovery software with great stability, and can support large-scale environments."
    • "What needs to be improved in Veritas NetBackup is its interface, e.g. they should make it more user friendly. Scalability for this product could still be improved, particularly its hardware appliance scalability."

    What is our primary use case?

    We use Veritas NetBackup for protecting our environment, e.g. the whole production environment is protected by this solution. We also use it for replication, so that it also serves as a backup solution for our production environment.

    What needs improvement?

    What needs to be improved in Veritas NetBackup is its interface, e.g. they should make it more user friendly. There are certain things we can only figure out in Veritas NetBackup through the help of their support team, so we are dependent on support. If you are not an expert, you won't be able to manage this product.

    In the next release of Veritas NetBackup, I'd like to see better scalability in terms of the hardware appliance.

    For how long have I used the solution?

    I've been working with Veritas NetBackup for two years now.

    What do I think about the stability of the solution?

    The stability of Veritas NetBackup is great. I would rate its stability nine out of ten.

    What do I think about the scalability of the solution?

    You can scale Veritas NetBackup, but scaling it has limitations. In terms of scalability, I'm scoring it seven out of ten.

    How are customer service and support?

    Most of the time, the technical support for Veritas NetBackup is good, but at times, you'll feel there's a gap. Support for this product can still be improved, so I'm rating product support seven out of ten.

    How was the initial setup?

    The initial setup for Veritas NetBackup wasn't straightforward, but because I had some experience setting it up, it was fine. Because I knew what to do in terms of the initial setup of this product, that helped me a lot.

    What about the implementation team?

    We implemented this solution in-house, and I did it myself.

    What other advice do I have?

    The solution I most recently used was Veritas NetBackup, and I'm still using it, particularly version 9.0. Currently, I use it for myself, e.g. for company purposes, but I did previously work as a service provider, so I used to support this solution.

    I don't remember exactly how long the deployment of Veritas NetBackup took, e.g. it could have been 1 week, because it was set up in a big environment. I had to set it up step by step, and it was not that simple. I had to do it one step at a time.

    We have 1,500 to 2,000 staff, and all their data is protected by Veritas NetBackup. Though they're not directly involved with this solution, e.g. they're not handling or managing it, they have some protection through it.

    My advice to other people who are thinking of implementing this solution is that if they'll use it in a large-scale environment, it's very simple and it will serve its purpose, e.g. improving the man hours and improving finances.

    My rating for Veritas NetBackup is eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Advisor - Solution Architect at a computer software company with 10,001+ employees
    Real User
    Top 10
    A backup and recovery suite with a useful duplication feature, but it would be better if it had a cloud integration feature
    Pros and Cons
    • "The deduplication feature is useful. Deduplication and compression features are what I like about NetBackup."
    • "It would be better if it had a cloud integration feature. I would like to use a single product for the cloud instances and the on-premise instances. The price could also be better."

    What is our primary use case?

    We use NetBackup primarily for backup and recovery. When you have some data, you need to back up that data. If there is any disruption or deletion or if there's a disaster, you can have your data back and restore it and use it.

    What is most valuable?

    The deduplication feature is useful. Deduplication and compression features are what I like about NetBackup.

    What needs improvement?

    It would be better if it had a cloud integration feature. I would like to use a single product for the cloud instances and the on-premise instances. The price could also be better.

    I would like to have a backup option for end-user devices. That means end-user devices like mobile devices, VDI solutions, desktops, laptops, etc. In this COVID time, most of us work from home, and end-user device backup is really important today.

    For how long have I used the solution?

    I have been using Veritas NetBackup for almost 15 years.

    What do I think about the stability of the solution?

    No product is stable, but it hasn't been an issue. It's an old product and a mature product, and it hasn't been an issue. We have a customized offering created with the NetBackup and Pure Storage, and it's working well.

    What do I think about the scalability of the solution?

    Scalability depends on the customer profile. Each product has its own unique selling points, and some customers prefer to use other software like Commvault. We have most of the virtual environment in Veeam because our customers prefer it. But NetBackup is equally good.

    How are customer service and technical support?

    Technical support is good. If we find an issue, we get in touch with their support immediately.

    How was the initial setup?

    The initial setup isn't complex; I would say that it's moderately easy to implement this solution. We need to have some machines. It's a resource-centric server. If we're using it for enterprises, we need some dedicated physical servers to install this, like master and media servers. It's not very simple, but it's not very complex. I found it in-between.

    What about the implementation team?

    We provide full deployment services, managed services, support, and maintenance.

    What's my experience with pricing, setup cost, and licensing?

    NetBackup is expensive. They need to work on the pricing side. I find it comparatively on the higher side when I compare the terabyte backup costs.

    What other advice do I have?

    Veritas NetBackup is suitable for medium to large enterprises. Backup Exec, a lighter version of NetBackup, is better suited for small businesses which are Windows-based or Linux-based,

    On a scale from one to ten, I would give Veritas NetBackup a seven.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Buyer's Guide
    Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2023
    Buyer's Guide
    Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.