Rubrik is a backup and recovery solution that can be used as a converged data management platform for physical, virtual, and hybrid environments. The solution works to protect your data and applications from ransomware, operational failures, and rogue employees, and also helps your organization simplify data management and accelerate cloud mobility. In addition, Rubrik is designed for cloud integration and infinite scalability to enable hybrid cloud for all enterprises.
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The ease of use and innovation are the features that stand out for us. It provides the capability to drive down to the end-user, service desk level one, and use the system with minimal training. The web interface is excellent, and we really like it. The Google search, capability for file restore, and the ability to integrate the API into third-party products are really good. The archival functionality is excellent, supporting all the major cloud vendors. For our situation, it supports pretty much all of the archival methods that we would want to use for long-term retention. We archive data for up to seven years. We have used the API support for integration with vCloud director to create a tenant self-service portal. Our next project will be looking into automation with ServiceNow. We have used the predictive search feature and it drastically reduces the time it takes to find and restore data for people. It used to take perhaps hours to hot mount an image and then search it for a file. Now, we use the Google-like search to look not only across an individual VM but across the whole environment, with all of the VMs. We can find any file across terabytes of data in under 30 seconds and have a restore done, depending on the size of the file, in generally under five minutes.
There is always room for improvement with some shortcuts for the web interface. They could make it even more beautiful. While there is always room for improvement, it is already a great product from a UI point of view. It would be nice if we could do a live mount of the Nutanix AHV VMs, but this is not really an issue on the Rubrik side. This is more an issue on the Nutanix side because they need to share the relevant API to allow Rubrik to do that. I know Rubrik is intensively discussing with Nutanix to solve this problem, or at least to open this functionality to the rest of its customers. That would be nice to have the Nutanix AHV live mount, but this is probably for the future. I know it is on the roadmap, but it is not easy because there are some politics between the two vendors. Today, there is no way to migrate archives from one location to another. This is being evaluated by Rubrik at this time. I know because I am pretty much involved with the Rubrik engineering team as a customer advocate.
Director of Technology at a financial services firm with 201-500 employees
Jan 20, 2021
I would love to be able to just get from the dashboard to a file that I need, or a system that I need. I believe that right now, there's the ability to search by system name, and then it will take you to the system. It would be great if I can reduce the number of clicks that I need to take in order to do a restore, or maybe to a system and the file, or maybe just directly to the file. It would be like continuous integration with PowerShell. As we go into the Cloud in addition to Polaris, I would love to see a future where I can back up pieces of the Cloud, perhaps ARM templates or Azure Active Directories from the Cloud to on-prem. I know it sounds counter-intuitive, but just as the Cloud becomes more popular and used on a daily basis, I would love to have just a single pane of glass to provide visibility into the backups.
- Integration of various functions into a single solution
- Ability to spin data on the cloud or on-premises appliances to reduce downtime
- Live Mount feature for backup administrators and end users
- Effective SLA-based policy automation for cloud archiving
- Hot and Cold Tier concept for archival functionality
- Polaris, a SaaS-based framework for extracting metadata
- Excellent compliance and governance features
- Web-based approach for ease of use
- Centralized tool for scheduling backups and performing monitoring
- Cost-effectiveness, performance, scalability, and high availability
- Options for storage tiering
- Management and ease of installation
- Protection against ransomware attacks
- Reporting capabilities
- Restoration and ease of use
- Stability and security features
- Archive to a cloud location and automation through PowerShell script
- Live Mount and ransomware detection capabilities
- Simplicity in deployment and scalability
- Integration with NetApp snapshots
- Easy configuration and adaptability of user interface
- SLA-based policy automation for creating different backup policies
- Archival feature with support for various storage options
- Rubrik Polaris Radar for detecting and addressing suspicious activities related to ransomware.
Room for Improvement
Some areas for improvement on Rubrik include pricing, reporting features, filtering options, NAS backup, encryption information, backup for remote sites, user interface, documentation, VM Stuns, suitability for SMBs, support for open source databases, analytics capabilities, and Polaris functionality.
Users mention that Rubrik has saved them a lot of money by replacing multiple backup software. They are also pleased with the peace of mind and data protection provided by Rubrik, although they acknowledge that it is difficult to quantify the ROI until a significant restore is performed.
Some users find the pricing to be expensive, especially for small businesses, while others consider it to be affordable. There are additional costs for add-ons and maintenance. However, some users appreciate that Rubrik includes both software and hardware in its pricing, making it more cost-effective compared to other solutions. There are also mentions of negotiating with Rubrik for a better price and receiving new hardware with contract renewals.
Popular Use Cases
Rubrik is primarily used for data center backup, recovery, and ERP solutions. It is used to protect and manage data through backup systems, including virtual, physical, and cloud-native environments. Rubrik is deployed both on-premises and in the cloud, and it supports various systems and applications such as VMs, SQL, NOS servers, and Office 365.
The solution is also used for HANA backups, full backup integration, incremental backups, log backups, and file system backups. It is utilized for backing up virtual machines and databases, as well as for creating backup servers for VMware.
Rubrik is known for its ability to handle ransomware attacks and offers recovery solutions. Additionally, Rubrik Polaris, an application as a service, helps with recovery, ransomware identification, and vulnerabilities. It is used for server backups, infrastructure backups, long-term archives, and surveys on different cloud tiers.
Service and Support
The technical support team is quick to respond, providing detailed feedback on issues and steps taken to resolve them. They are knowledgeable, helpful, and cooperative. Users rate the technical support as excellent and appreciate that the support keeps them informed and involved in the resolution process.
The initial setup for Rubrik is generally considered straightforward and easy. It typically takes a maximum of two weeks, although some users have reported completing it in as little as one hour. The number of people required for deployment varies depending on factors such as data volume and client requirements, yet it is typically a small team of two or three individuals.
Networking configuration can sometimes pose a challenge. Users have praised Rubrik's support team for their assistance during the setup process.
The scalability of the Rubrik solution is highly rated. Users consistently mention that the solution is scalable, easy to scale, and straightforward to scale. Users mention that the solution can be scaled up or scaled out, and it is able to handle increasing backup capacity.
The solution of Rubrik is generally stable. Some users have experienced stability issues, particularly with the cloud-based instance of the solution. There have been reports of bugs and glitches, but these seem to be isolated incidents. Rubrik has improved its stability over time and is now considered extremely stable.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Rubrik’s software is also built to support most operating systems, databases, hypervisors, clouds, and SaaS applications, and the solution integrates with on-premises hardware if necessary.
Rubrik has many valuable key features. Some of the most useful ones include:
Automatic incremental backups
Live Mount capability
Compliance and capacity customized reporting
Quick and efficient snapshots
Multiple backup destinations
Deduplication and file compression
Intuitive web interface
Easy to use
There are several benefits to implementing Rubrik. Some of the biggest advantages the solution offers include:
Single policy engine: Because Rubrik is policy-driven, it functions through a single policy engine that orchestrates service level agreements (SLAs) across the data lifecycle. Management is automated through one programmatic interface.
Customized reports: With Rubrik, you can create customized reports and utilize data visualizations.
Advanced security: Regardless of location, data remains secure in transit and at rest throughout its lifecycle, as it is stored and backed up.
Compliance: With Rubrik, you gain granular role-based access control while automating compliance reporting, which helps complete various industry and internal audits.
Reviews from Real Users
Below are some reviews and helpful feedback written by Rubrik users.
Burhan S., Systems Engineer at Harvard University, mentions, "There is a live-restore feature, their Live Mount, and the way it works we can instantly recover a VM, a past backup, to be directly attached to our VMware environment. Rubrik will act as a disk for it. It's like an instant restore. Within a few minutes our VM is up and running. And then, if we want to restore it, we can just migrate it to our actual storage."
Kevin M., Head Of Operations at University of Reading, states, “The solution’s SLA-based functionality means we don't have to manually manage backup windows, and recovery times have been notably reduced. Its web interface is really easy to use. It's just click and go. It's fast and intuitive. We've never had any problems in navigating.”