Barracuda Backup Reviews

Name: Barracuda Backup
Brand: Barracuda Networks
Rating: 4.0 (5 reviews)

4.0 out of 5

5 reviews
75% willing to recommend

1,421 followers

What is Barracuda Backup?

Barracuda Backup maximizes data protection for businesses by automating and managing backups, providing secure and scalable storage options both on-premises and in the cloud, and simplifying restore processes.

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Barracuda Backup is the #40 ranked solution in top Cloud Backup solutions and #52 ranked solution in best Backup and Recovery Software. PeerSpot users give Barracuda Backup an average rating of 8.0 out of 10. Barracuda Backup is most commonly compared to Veeam Data Platform: Barracuda Backup vs Veeam Data Platform. Barracuda Backup is popular among the large enterprise segment, accounting for 52% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 14% of all views.

Buyer's Guide

Backup and Recovery

April 2025

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Helped 849,686 peers since 2012

Featured Barracuda Backup reviews

Ferrianto Suryanto

Director Of Technology at PT Exa Teknologi Indonesia

I work with various Barracuda products based on customer requests, including Barracuda Backup and Barracuda WAF. In the past, I also worked with Barracuda Web Security Gateway, but it has been phased out One valuable feature of Barracuda Backup is that it can be used as thin VMware storage. If…

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Antero Vasconcelos

CTO at Truenet

Barracuda is a good product, and it allows us to protect all the information that resides in Office 365, SharePoint, OneDrive, and Exchange Solutions. It is easy to maintain Barracuda. Every happy customer is a good customer. If they're happy with our solution, it's a certified customer. Therefore, they are a good customer. That's why customer satisfaction is a good point for continuing to promote the product. The most valuable aspect of Barracuda Backup is its data recovery process. The feature that most customers appreciate is the ability to restore files to another system or location rather than solely restoring to the original data source. It can restore data for every peer spot in the clinic or replace it with a suitable alternative. I recommend the solution if you need a reliable backup. Overall, I rate the solution a nine out of ten.

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reviewer2507559

Consultant at a tech services company with 1,001-5,000 employees

The most valuable feature of Barracuda Backup ( /vendors/barracuda-networks ) is that it's on the cloud, so there is no need for hardware. Additionally, there is a key feature of deduplication. If one backup is gone, a main backup and then another backup can still be there because it's like shadowing the image. It saves time and protects data.

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Barracuda Backup mindshare

Product category:

As of May 2025, the mindshare of Barracuda Backup in the Backup and Recovery category stands at 0.3%, up from 0.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Backup and Recovery

Key learnings from peers

Last updated Mar 23, 2025

Valuable Features

Barracuda Backup offers file and system backup, data protection, open file support, versioning, and reporting. Its hardware refreshment every 4 years, cloud storage eliminating hardware need, VMware storage capability for storage transfer, deduplication feature for data shadowing, and time-saving alert function are valued features. Security and service scanning are notable. Versions history and interface contribute to its comprehensive data protection capabilities. It provides dependable support, ensuring efficient backup management.

"The most valuable feature of Barracuda Backup is that it's on the cloud, so there is no need for hardware."
"Barracuda Backup is cost-effective because there is no licensing cost per server or VM."
"One valuable feature of Barracuda Backup is that it can be used as thin VMware storage."

Room for Improvement

Barracuda Backup requires enhancements in server snapshot functionality, platform integration, and reporting. Reports and backups for Linux and Unix sharing need improvement, and efficiency in backup time is necessary. The interface appears outdated and should support additional vendors beyond VMware and Hyper-V. Support challenges arise due to different time zones, hindering user experience. Including AI features could bolster security, aligning with evolving technological needs. Integration with Azure would extend device support.

"Barracuda Backup's support could be improved because sometimes the support team is situated outside the country, leading to time zone issues."
"In using Barracuda Backup, sometimes the VM has issues and becomes non-functional, requiring support tickets to resolve."
"Barracuda Backup's user interface needs to be renewed as it appears outdated."

ROI

Users reported significant cost savings and efficiency improvements with Barracuda Backup. They mentioned reduced data loss and enhanced backup processes. Several highlighted fewer resources needed for data management. Increased uptime and reliability were also commonly pointed out. Users experienced better control over data recovery, leading to decreased downtime. Many emphasized quick restoration times. Data protection became more streamlined, and many appreciated the user-friendly interface, making management more straightforward and less time-consuming.

Pricing

Enterprise users find Barracuda Backup pricing cost-effective due to the absence of licensing costs per server or VM. Instead, licensing is based on terabytes of data, which offers savings over competitors. Pricing remains competitive with yearly licensing, and Barracuda provides free replacements after three years if a device reaches end of life. Users appreciate the product’s good pricing structure, benefiting from significant cost savings in backup solutions.

Popular Use Cases

Barracuda Backup is primarily used for backup and recovery, offering fast operations and long data retention. Organizations use it for enterprise-level protection, handling sensitive information and guarding against ransomware with its immutable data feature. Various Barracuda products, including Barracuda WAF and Web Security Gateway, complement its use. While some focus on its sale, a broad range of clients from small businesses to large enterprises utilize Barracuda Backup for safeguarding data.

Service and Support

Customers describe Barracuda Backup's customer service as responsive and knowledgeable. Users find support helpful, attentive, and quick to resolve issues. Feedback indicates strong satisfaction with professional assistance when needed. Clients appreciate the timely and efficient response from support teams. Many emphasize the ease of contacting support and receiving prompt, effective solutions. Frequent comments highlight the competence and friendliness of support representatives in addressing technical concerns.

Deployment

Setup for Barracuda Backup is easy and well-organized. Deploying involves entering machine access and IP, then accessing central management to provision data sources, a process taking around 30 minutes. Installation is straightforward as a cloud platform, typically requiring just one person and some vendor support. The complete setup and testing phase can span two weeks, including necessary coordination with IT teams once the technical components are ready.

Scalability

Barracuda Backup is deemed adequately scalable, especially for small to medium-sized enterprises. It supports diverse data storage needs, ranging from minimal data to tens of terabytes, and can expand as company requirements grow. While some find scalability limited, many have noted its ability to handle large-scale environments and its capacity for significant data volumes, catering to varied client necessities without space constraints.

Stability

Barracuda Backup is considered stable by various users with ratings for stability ranging from 8.5 to 10 out of ten. Some users experienced occasional VM issues requiring support intervention while others noted that latency is dependent on connectivity quality. With good connectivity, the system functions effectively.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Backup and Recovery Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

Legal Firm

Comms Service Provider

Educational Organization

Energy/Utilities Company

Hospitality Company

University

Real Estate/Law Firm

Insurance Company

Manufacturing Company

Construction Company

Wholesaler/Distributor

Consumer Goods Company

Government

Museum Or Institution

Non Profit

Recreational Facilities/Services Company

Retailer

Marketing Services Firm

Logistics Company

Healthcare Company

Compare Barracuda Backup with alternative products

Learn more about Barracuda Backup

Barracuda Backup is designed to protect critical business data through automated backup processes and efficient disaster recovery. It ensures data integrity while offering secure, scalable storage solutions. Users value its capability to simplify backup management, reduce manual intervention, and support hybrid environments, making it adaptable to different infrastructure setups. The solution's easy installation, reliable data protection, and seamless integration across environments are notable advantages.

What are the key features of Barracuda Backup?

Easy Installation and Configuration: Simplifies the setup process for users.
Efficient Deduplication and Compression: Optimizes storage use and reduces data volume.
Robust Replication Capabilities: Ensures that backup data is consistently replicated.
Versatile Restore Options: Provides multiple ways to restore crucial data.
Seamless Integration: Works well with different environments.
Comprehensive Reporting: Offers detailed insights into backup activities.
Excellent Customer Support: Provides reliable assistance and support services.

What benefits and ROI can users expect?

Reliable Data Protection: Ensures data integrity and minimizes loss risks.
Lower Manual Intervention: Automates processes, saving time and reducing errors.
Scalable Storage: Offers flexibility with on-premises and cloud storage options.
Efficient Disaster Recovery: Provides quick and reliable backup restoration.
Better Backup Management: Simplifies the overall backup and restoration workflow.

Barracuda Backup is deployed across several industries including finance, healthcare, and education, where data protection and quick recovery from disruptions are crucial. It adapts to sector-specific needs and provides reliable backup and recovery solutions, ensuring data security and availability in critical sectors.

Barracuda Backup was previously known as LiveVault.