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Buyer's Guide
PaaS Clouds
October 2022
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Cloud Security Architect at Capgemini
Real User
Reliable with good security but is difficult to set up
Pros and Cons
  • "There is no downtime. The solution is reliable."
  • "It's a good cloud, however, if I compare it with Azure, Azure is more of a feature-rich cloud."

What is our primary use case?

I work on the AWS - the AWS Lambda portions of the Amazon cloud.

What is most valuable?

It's a good cloud for beginners.

There is no downtime. The solution is reliable. 

Deploying resources on AWS is fairly easy and more secure than any other cloud. That's what our initial impressions are.

What needs improvement?

Amazon AWS is very lame in the sense that it's into some sort of beginner stage stuff. Most of our customers prefer Azure Cloud over AWS. Azure has lots of features, especially on the identity side. It has integration with the social media built-in plugins. It has integration with a plethora of applications. It has that sort of an ecosystem. Amazon, on the other hand, on most of the integration side, there are applications in Java or there are customer-specific applications and therefore we have to do the development. This is in contrast to Microsoft Azure, where we get the ready-made plugins.

Our experience is AWS should be preferred for the financial sector where there are not very many changes. It's more minimal changes that come into play on the implementation side. We recommend Microsoft Cloud to most of our customers, especially when they want quick implementation and there are a plethora of things to integrate the cloud with. 

With AWS, we feel it has a lot of improvement areas. It's a good cloud, however, if I compare it with Azure, Azure is more of a feature-rich cloud. 

The initial setup can be a bit difficult. 

I expect AWS to come up with more identity features. They should have a very robust identity federation system, like what Azure and maybe Google Cloud are offering. Identity has some sub-verticals, like single sign-on and multifactor authentication and federation with some on-premise systems like ADFS servers or LDAP directories. Those things are very difficult to configure in AWS. AWS should come up with more connectors and more robust and user-friendly IdAM systems so that we can reduce time. We should be able to implement our projects faster.

For how long have I used the solution?

I've been using the solution for two to two and a half years at this point. 

What do I think about the stability of the solution?

In terms of stability, the first impression is whatever services we have provisioned in the AWS cloud, we've never caught any issues where we needed to reach out to the Amazon support team. There is no downtime, for example. There are no application crashes. We don't need to plan any high availability or disaster recovery for any of our servers. In regards to that, Amazon is doing a very good job of offering good performance and reliability.

How are customer service and support?

We've never needed to solicit the help of Amazon technical support, In contrast, in the case of Microsoft, we definitely needed their help.

Which solution did I use previously and why did I switch?

Right now we are working on three clouds actually, Azure, AWS, and Google and we have SAP Cloud in the pipeline as well.

How was the initial setup?

The initial setup is kind of difficult. It's not just users going to Amazon and buying it from an Amazon account. You have to do a lot of configurations.

On a scale of one to five, one being easy and five being hard, I'd rate the implementation process at a four. 

What's my experience with pricing, setup cost, and licensing?

We don't buy the clouds. We give them to the customers and our customers buy the tenants, the subscriptions. They are aware of the license documents with Amazon and the other cloud vendors. Once we have the subscription of a customer, we do the technical implementation.

We don't get into procurement or subscription renewals or product updates or anything like that. We are more on the technical side.

Which other solutions did I evaluate?

We were doing some research on Oracle Cloud. Whether we are going to build the practice on Oracle Cloud or not, that's the call that has to be taken by my leadership. 

What other advice do I have?

My job role is as a Cloud Security Architect. I prepare solutions and I sell them to the customers. My work primarily involves working on identity systems. I primarily work on the identity federation side. You have identities and disparate sources, and we prefer to have a single identity source using federations and then we prepare solutions around it and sell them to our customers. Those kinds of solutions are the ones I work in.

My advice for first-time users is, if you wish to migrate your private data center to a private cloud where you have servers like VPN servers, radio servers, you have servers for your own applications, whether it's Windows, Linux, Unix, or ADFS, it's better to go for an AWS cloud. However, if you are looking for identity Federation or identity provisioning, then you need to go for a Microsoft Cloud. 

I'll rate AWS  at a seven out of ten due to the fact that it's very secure. It has very good migration categories for the on-premises servers and applications to the AWS private cloud. I can't rate it ten out of ten due to the lack of IdAM features I've seen, and AWS has less of a user base as it's not very user-friendly. This is where Azure scores a lot higher for me. It's very user-friendly and it's feature-rich, actually. If AWS can develop a more feature-rich offering, it will be on par with Azure.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Information Technology Administrator at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Easy to add on services, relatively stable, and very scalable
Pros and Cons
  • "Microsoft offers free courses and an exam on their products. Many of my colleagues who use Microsoft Azure take advantage of those free courses to help them learn about the solution in depth."
  • "It would be nice if there was an on-premises version of the solution, and it wasn't just cloud-based."

What is our primary use case?

This solution is used to migrate data to the cloud. They have a few different ways that this can happen. You can use the public cloud or private cloud, for example. Or you can use a hybrid as well. 

If you want to add some services, they have that capability to do that. Even if you want to improve your network, and you want to add your storage, or you want to maybe improve the speed of your infrastructure, they have that capability. 

What is most valuable?

They own a SaaS model. They have applications such as Microsoft Office 365, which is a cloud service. When I was using Oracle Linux desktop, I was still able to use Microsoft Office 365 to do my daily work.

If I want to send a Word document, I don't have to install anything. I don't have to hassle with the installation of Microsoft Office in Linux. It's quite a process to do that. However, if we have the internet, we can do everything we need to without having to install anything. You can do all of the Office activities including PowerPoint, Excel, and Outlook. It's very easy.

Microsoft offers free courses and an exam on their products. Many of my colleagues who use Microsoft Azure take advantage of those free courses to help them learn about the solution in depth.

What needs improvement?

It would be nice if there was an on-premises version of the solution, and it wasn't just cloud-based. Oracle, for example, has both capabilities. Some people don't understand the cloud, or are hesitant, and this might prevent them from adopting the product. Also, migrating to the cloud can bring a lot of misunderstanding and a lot of trouble to some companies. Some prefer that their data is not moved from the premises, or have requirements to that effect. If Microsoft could address these concerns, that would be ideal.

The solution has a lot of terms of services. These should be simplified.

For how long have I used the solution?

I haven't been using the solution for very long. In fact, it has only been a few weeks at this point.

What do I think about the stability of the solution?

The solution is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's quite reliable for our organization.

What do I think about the scalability of the solution?

I have noticed that they have the capability to scale. Even you are not using some of the services, you can still scale. Let's say, you have bought large storage, and you notice that you no longer want to use it anymore. You have the chance to reduce that and not have to pay for more than you need. You pay as you go, therefore they have the capability to accommodate shifts in sizing. Most of the cloud providers do have that capability whereby you don't have to use something that you do not need.

We do plan to use the solution into the future as it does offer us good flexibility.

How are customer service and technical support?

I'm not really on the technical side of things, and therefore I don't generally deal with technical support. Therefore, I can't speak to their level of knowledge or their responsiveness.

Which solution did I use previously and why did I switch?

Previously, I've also used Oracle and IBM.

How was the initial setup?

I personally didn't have to do an installation.

All you need to do is read the documentation, and everything you need to know is right there. It's quite straightforward in that sense.

What's my experience with pricing, setup cost, and licensing?

The solution offers a freemium model. There are some things that they can give for free, however, if you exceed certain levels in terms of what you were initially given, then they have to charge you for that. That's why, usually when you create the account, they want you to use your credit card so that when you exceed your limit, they will be able to charge you for that.

When you want to do the license, there is a certain amount that you need to pay. The pricing varies according to usage and differs in terms of the services and the models that you need. For those who need a platform as a service for developers, or infrastructure as a service, or software as a service, they provide for those scenarios. However, the pricing will depend on the service that you want.

What other advice do I have?

I'm a consultant. I work as a partner with Microsoft.

We're using the latest version of the solution at this time.

I would recommend the solution to others.

I'd rate it nine out of ten overall.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Chief Executive Officer at Asis
Real User
Easy to use with a fast deployment and straightforward setup
Pros and Cons
  • "The solution can scale."
  • "While it was good for a small entity, it was not ideal for a large enterprise."

What is our primary use case?

The team was using it internally as a sort-of demo. It was collecting the results instead of the customer doing it himself. 

They came in the beginning and said it's easy to implement. The solution was good for both very little or lots of development.

What is most valuable?

The ease of use and the fast deployment times were what the team really liked about the product.

The setup was straightforward. 

The solution can scale.

It's very stable.

What needs improvement?

While it was good for a small entity, it was not ideal for a large enterprise. 

I don't recall dealing with a lack of features. 

For how long have I used the solution?

I used the solution for about a year.

What do I think about the stability of the solution?

The stability was good. There were no bugs or glitches and it didn't crash or freeze. 

What do I think about the scalability of the solution?

The solution can scale. That's not an issue.

We had ten users on the product.

For us, we used it as a test environment and did not use the solution extensively.

How are customer service and support?

We were only demoing the product and therefore did not really use technical support.

Which solution did I use previously and why did I switch?

The team was also familiar with Oracle Cloud Platform.

How was the initial setup?

The solution was easy to set up. It wasn't overly complex or difficult. I'd rate it at a five out of five in terms of ease of setup. It was very simple. 

It took us about two weeks to get everything up and running. We were able to do a demo with the customer as well.

We had two users for the deployment and had maybe three or four people handling any maintenance requirements. 

What about the implementation team?

We handled the entire implementation in-house. We did not need any assistance from any outside consultants or integrators. 

What was our ROI?

It is possible to get an ROI if you use this solution.

What's my experience with pricing, setup cost, and licensing?

I'm not sure what the licensing costs were. However, it wasn't overly expensive. I'd rate it 3.5 out of five in terms of affordability.

Which other solutions did I evaluate?

I'm not sure if other options were looked at.

What other advice do I have?

We weren't really a customer or a partner. We were testing the product.

I was not the person directly using the solution. It was used a year ago in my company. I was collecting the opinions from the team who's using such a thing against other computation options like Oracle or DataMix.

For security purposes, we used the on-premises deployment. 

My advice to anyone who is doing such a thing right now is not to listen to the old reputation of SAP in terms of complexity and difficulty in deployment. We fast-tracked. We didn't use many resources. We didn't have the complexity. In my opinion, they should try it at least for a testing period. SAP is famous for one thing, which didn't change, which is its stability. 

I'd rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
PaaS Clouds
October 2022
Get our free report covering Microsoft, Amazon, Google, and other competitors of Oracle Cloud Platform. Updated: October 2022.
635,987 professionals have used our research since 2012.