Tracx is a social listening tool that captures the full conversation while providing an all-in-one solution. clients are able to discover new opportunities and better understand all aspects of their business - from customers, to competitors and influencers. The system refines and analyzes mass amounts of data from across the social web, then makes that data actionable. Tracx's contextually-driven social engagement engine takes the guesswork out of engagement.
| Product | Market Share (%) |
|---|---|
| Tracx | 1.7% |
| Sprinklr | 8.9% |
| HootSuite | 7.7% |
| Other | 81.7% |
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