SAP HANA Enterprise Cloud Reviews

Our company is a service, build, and innovation partner for SAP in India. We built one of the SAP modules in India. We have a big presence in Singapore and are looking toward clients in North America, Europe, and the Middle East. 

We use the solution for business verticals like dairy where we focus on logistics, arrays, and modules for manufacturing. We do a lot of automations so we focus on the IT infrastructure itself. 

We have moved our focus from the traditional SAP modules to SAP BTP because we are helping customers to do digital transformations. It is the happening module at this point in time. 

A majority of our use cases are enterprise customers. Mid-sized businesses are about 20% to 30% of our customer base. We have started working with small or regional companies in India, Singapore, and Malaysia that are specifically in the dairy sector. 

Internally, we use the solution's sandbox to build POCs. Junior developers can play around with the solution's tools in our in-house creator. 

We have a hybrid environment where the training module and POCs are on a physical infrastructure within our office and a few modules like MMSD are on the cloud. 

The BTP module is important for digital transformations. 

Customers need to be better educated about using the solution's cloud for digital transformation. SAP as a legacy system is missing that flavor. The solution is not a traditional ERP software so should be used as a digital transformation tool. That is the story to project to customers, partners, and sales teams. This will help the solution grow faster than GCP, AWS, or Azure. In fact, Google Cloud Platform is now collaborating with SAP for digital transformation. 

The solution should offer affordable modules that are customized to startups with 50 to 500 employees. Most people think of SAP as being only for big enterprises but it could be very useful for smaller companies. There are 40,000 to 50,000 startups in APAC each year and that is a large volume. Many of the solution's modules could be used by those startups. Google is targeting this market with chat boards and automation tools at a reasonable price or with six months of free usage. SAP should come up with this kind of module and include sandbox so providers can play with a few of the POCs. 

I have been using the solution for nine years. As an organization, my company has been using the solution for five years. 

The stability depends on the process, people, and approach. If you have these three components, then stability is achieved and rated a nine out of ten. 

The solution is scalable. You can get to the highest level if you combine the solution with other products. 

On its own, the solution is rated an eight out of ten for scalability. 

We do not use technical support.

We are moving toward being a PCOE certified organization within two to three months in India, Singapore, and Malaysia. PCOE is the key to success for any customer. 

The setup is easy with the right talent and the right competencies built. 

We are building competency across certifications, resources, hands-on experience, building POCs, and taking POCs to customers. 

We implement the solution for customers as a hybrid model in most instances.

We have a unique lifecycle approach in four stacks. First, we do an infrastructure stack. Then, we do the application stack followed by the data stack. Finally, we build the enhancements such as analytics, AI, or automations. 

The staff required depends on the case. Normally, we deploy one executive, two technicians, two functional resources onsite with the customer, and another 15 to 20 senior, mid, and junior resources offshore. On average, we have 14 to 15 resources per each stack. 

On average, the entire journey for complex organizations and multiple geographies takes between eight months and one year. It requires organizational change and building the mindset of management, technical teams, and business users. It is indeed a journey. 

The pricing is reasonable when compared to other vendors like Oracle who offer technology enterprise resource software. 

Our sales team knows the rates, how to apply discounts, and how to onboard customers. 

Most SAP providers operate very traditionally for developmental, service, and support activities. Slowly, providers are transitioning toward helping customers with a small pool of stacks, building POCs, and implementing in a bigger way to scale up a level. All of this gains confidence with the customer and is the kind of approach providers should follow. 

At the same time, SAP should insist that partners or providers follow certain standards when dealing with customers. 

I rate the solution a nine out of ten. 

Our company uses the solution's PDPO manufacturing function for controlling and monitoring the ECMs master material data for MRT planning and exclusions. 

We currently have more than 300 users across IT, development, software purchasing, research and development, the warehouse, and sales. 

I am impressed with how the solution integrates with the ME system and ALE IDocs to combine several good features for any situation. 

The solution needs to embed or integrate with IBP to fully activate the PPT module with efficiency. Currently, customers need an additional license to activate and that is troublesome. 

More automation is needed to provide better function. For example, a shipment should trigger an automatic confirmation. 

I have been using the solution for seven months. 

The stability is very good. 

The scalability is very good. 

We receive technical support from a third party. Their service is rated a ten out of ten. 

Positive

We previously used SAP BASIS-1. 

We switched to the solution because it removes all expenses related to hardware, licenses for Windows, and database upgrades. If you move to the cloud, you do not need to give time or resources to hardware and software. 

The setup and full integration takes about five days. 

A third party assisted us with implementation. 

Thirty administrators handle ongoing maintenance which includes IT, development, and quality control. 

Our pricing is based on a yearly contract. 

We belong to the electronic consumer industry. The solution is almost the same as the ECC 6.0 version. We want the cloud version to have more automation and a bit of a revamp for better functionality. 

I recommend the solution because it is definitely the future. I rate it a six out of ten. 

We are integrators of this solution.

This solution is as good as any other S/4HANA SAP solution. The continuous support we get is very valuable.

The cost could be improved. I think it's higher than the competition.

I have been using this solution for four years.

The stability is good. 

The scalability is fine. We have also worked with the HANA Public Cloud and of course, the solution for HANA Public Cloud solution is not as good as the other HANA solution, where we can host on Enterprise Cloud or any other cloud.

I've been getting SAP support for the last 15 years. It's good. 

Initial setup is simple. For experienced integrators like us, we find other clouds also easy. I would rate the process 5 out of 5. 

The price is expensive compared to the competition.

I would rate this solution 8 out of 10. 

These days there are a lot of other solutions or other options that SAP has provided, and SAP themselves are providing a choice of different clouds now. So, they have tie-ups with many of these providers in different countries. The     providers vary from country to country, but they have more options now than they had in the past.

I would always advise the customer to go to the other options because it's more expensive because of services that SAP provides. As an integrator, we provide some of those services, and some of those services provided by us at much lower cost than what SAP would be able to provide.

The monitoring services are the solution's most valuable features.

The SAP products are complicated to deploy anywhere. I keep getting customer queries for an ECC to HANA or cloud conversion.

We have been using the solution for two years.

It is a stable solution.

It is a scalable solution.

The execution of deployment is more complicated than using the product. Once everything is set and stable, it's a good product. I don't see any problem there. The problem always occurs while doing patch upgrades when some of the functions suddenly stop working.

Our company offers engineering services. We help implement SAP upgrades, HANA or cloud conversions, API integration, BI platform integration, etc.

The product itself is relatively expensive. It is an apt solution for large companies with global operations that have over 10,000 employees. In comparison, it is far too expensive for a small company with 50-100 or even lesser employees. It's the most feature-rich, which is also one reason it is the most expensive.

I advise others to ensure they have a technical staff to handle cloud deployment and maintenance if they go for the solution. It is essential to have an internal team that understands how IP works to maintain it well.

I rate the solution as an eight as I think the product could be more efficient. It's a great solution, but there are price tags associated in terms of licensing and renewals.

My clients are using SAP S/4HANA on the backend of their VRP solution from SAP.

Traditionally, SAP worked with Oracle databases, but SAP is getting rid of the other databases and promoting its own. SAP will stop support for other databases around 2026, so everyone is moving to SAP S/4HANA for the performance and because it's the preferred database for SAP. S/4HANA has new features from the front-end or application feature perspective. The idea is to move toward future-ready technology.

I have been using SAP HANA Enterprise Cloud for two years.

The stability is good. I don't face any issues on a daily basis.

SAP HANA's scalability is good.

SAP support isn't on par with products like Microsoft Azure or AWS. It's nowhere close to the competitors.

Setting up SAP HANA is straightforward. 

The price is high compared to other databases, which is why HANA is still not widely used. Some enterprises prefer Sybase, Oracle, or other traditional databases because HANA is a little pricey. Cost is one factor SAP needs to work on to make it more competitive with other databases. Otherwise, they'll never be able to develop a mass customer base.

I rate SAP HANA Enterprise Cloud seven out of 10.

The solution offers a flexible subscription model. Customers can easily customize and activate the essential services as per their requirements.

They should include more SaaS-based features in the solution. Also, it needs improvement in terms of stability and performance.

I have been using the solution for seven years.

I rate the solution's stability a six or seven. It could be better.

The solution is scalable. I rate its scalability an eight out of ten. We have 500 solution users as our customers.

The solution's technical support team should have essential skill sets to deal with issues. Also, they should improve the communication between their on-premise and on-cloud teams to provide comprehensive customer support.

Neutral

The solution's initial setup process is straightforward. Based on the specific project requirements, it takes two or three days to complete. I rate the process an eight or nine.

The solution's cost is reasonable. It depends on the scope of the project. Apart from the standard licenses, there are additional costs for hiring external resources to manage it when a project requires specific skill sets. I rate its pricing a seven.

If you are looking for cloud strategy solutions, SAP HANA is the best tool. It has a longer life cycle and provides a lot of accessibility options. I rate it an eight out of ten.

We use HANA for Enterprise, development, and Central Finance, which is also on HANA.

We are very happy with this solution.

The processes and the way we take advantage and use assistance are good.

Perhaps minor changes to the enterprise structure could be made, but the rest is fine.

I have been working with SAP HANA Enterprise Cloud since 2017.

We don't have any issues with the stability of SAP HANA Enterprise Cloud.

SAP HANA Enterprise Cloud is a scalable solution.

Moving forward, we need to upgrade to the new version, which will provide better support and agility.

We are weighing our options for migrating our main ERP system from CC to S/4 on the cloud, which was previously on SAP.

We are in the process of digital transformation, but due to the current situation, things are on hold. The entire HANA project is currently on hold, but we are still using SAP and the ECC version of SAP.

I would suggest preparing for the project because it will require a significant investment of time, resources, and training.

I would rate SAP HANA Enterprise Cloud an eight out of ten.

There are around 100 users of this solution in my company. We use SAP HANA every minute of every day. 

Fiori is the most valuable feature, as well as the integration between S/4 and another solution as an extension. It's useful to have our business suite integrated all in one entity.

The only thing that could be improved is the cost.

In the next release, I would like to see all integrated solutions embedded in S/4 like SuccessFactors.

It's stable.

The solution is scalable.

The solution could be less expensive.

I would rate this solution a 9 out of 10.

I would recommend it because it's less risk, and you can avoid the headache of other IT solutions.