SAP HANA Enterprise Cloud OverviewUNIXBusinessApplication

SAP HANA Enterprise Cloud is the #9 ranked solution in top Infrastructure as a Service Clouds. PeerSpot users give SAP HANA Enterprise Cloud an average rating of 7.8 out of 10. SAP HANA Enterprise Cloud is most commonly compared to Microsoft Azure: SAP HANA Enterprise Cloud vs Microsoft Azure. SAP HANA Enterprise Cloud is popular among the large enterprise segment, accounting for 67% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 20% of all views.
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What is SAP HANA Enterprise Cloud?

SAP HANA Enterprise Cloud is a fully scalable and secure private managed cloud solution. It empowers organizations to unlock the full value of SAP HANA in the cloud - accelerating growth and innovation, driving IT and business transformation, quickly delivering business outcomes, and reducing risk.

SAP HANA Enterprise Cloud Customers

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SAP HANA Enterprise Cloud Video

SAP HANA Enterprise Cloud Pricing Advice

What users are saying about SAP HANA Enterprise Cloud pricing:
  • "The pricing is reasonable when compared to other vendors like Oracle who offer technology enterprise resource software."
  • "Our pricing is based on a yearly contract."
  • "The price is expensive compared to the competition."
  • "The product itself is relatively expensive."
  • "The price is high compared to other databases, which is why HANA is still not widely used. Some enterprises prefer Sybase, Oracle, or other traditional databases because HANA is a little pricey. Cost is one factor SAP needs to work on to make it more competitive with other databases. Otherwise, they'll never be able to develop a mass customer base."
  • "The solution's cost is reasonable."
  • "The solution could be less expensive."
  • SAP HANA Enterprise Cloud Reviews

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    Suresh Tanneeru - PeerSpot reviewer
    Vice President at Dataflix
    Real User
    Top 10
    High stability, reasonably priced, and important for digital transformations
    Pros and Cons
    • "The BTP module is important for digital transformations."
    • "Customers need to be better educated about using the solution's cloud for digital transformation."

    What is our primary use case?

    Our company is a service, build, and innovation partner for SAP in India. We built one of the SAP modules in India. We have a big presence in Singapore and are looking toward clients in North America, Europe, and the Middle East. 

    We use the solution for business verticals like dairy where we focus on logistics, arrays, and modules for manufacturing. We do a lot of automations so we focus on the IT infrastructure itself. 

    We have moved our focus from the traditional SAP modules to SAP BTP because we are helping customers to do digital transformations. It is the happening module at this point in time. 

    A majority of our use cases are enterprise customers. Mid-sized businesses are about 20% to 30% of our customer base. We have started working with small or regional companies in India, Singapore, and Malaysia that are specifically in the dairy sector. 

    Internally, we use the solution's sandbox to build POCs. Junior developers can play around with the solution's tools in our in-house creator. 

    We have a hybrid environment where the training module and POCs are on a physical infrastructure within our office and a few modules like MMSD are on the cloud. 

    What is most valuable?

    The BTP module is important for digital transformations. 

    What needs improvement?

    Customers need to be better educated about using the solution's cloud for digital transformation. SAP as a legacy system is missing that flavor. The solution is not a traditional ERP software so should be used as a digital transformation tool. That is the story to project to customers, partners, and sales teams. This will help the solution grow faster than GCP, AWS, or Azure. In fact, Google Cloud Platform is now collaborating with SAP for digital transformation. 

    The solution should offer affordable modules that are customized to startups with 50 to 500 employees. Most people think of SAP as being only for big enterprises but it could be very useful for smaller companies. There are 40,000 to 50,000 startups in APAC each year and that is a large volume. Many of the solution's modules could be used by those startups. Google is targeting this market with chat boards and automation tools at a reasonable price or with six months of free usage. SAP should come up with this kind of module and include sandbox so providers can play with a few of the POCs. 

    For how long have I used the solution?

    I have been using the solution for nine years. As an organization, my company has been using the solution for five years. 

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    What do I think about the stability of the solution?

    The stability depends on the process, people, and approach. If you have these three components, then stability is achieved and rated a nine out of ten. 

    What do I think about the scalability of the solution?

    The solution is scalable. You can get to the highest level if you combine the solution with other products. 

    On its own, the solution is rated an eight out of ten for scalability. 

    How are customer service and support?

    We do not use technical support.

    We are moving toward being a PCOE certified organization within two to three months in India, Singapore, and Malaysia. PCOE is the key to success for any customer. 

    How was the initial setup?

    The setup is easy with the right talent and the right competencies built. 

    We are building competency across certifications, resources, hands-on experience, building POCs, and taking POCs to customers. 

    What about the implementation team?

    We implement the solution for customers as a hybrid model in most instances.

    We have a unique lifecycle approach in four stacks. First, we do an infrastructure stack. Then, we do the application stack followed by the data stack. Finally, we build the enhancements such as analytics, AI, or automations. 

    The staff required depends on the case. Normally, we deploy one executive, two technicians, two functional resources onsite with the customer, and another 15 to 20 senior, mid, and junior resources offshore. On average, we have 14 to 15 resources per each stack. 

    On average, the entire journey for complex organizations and multiple geographies takes between eight months and one year. It requires organizational change and building the mindset of management, technical teams, and business users. It is indeed a journey. 

    What's my experience with pricing, setup cost, and licensing?

    The pricing is reasonable when compared to other vendors like Oracle who offer technology enterprise resource software. 

    Our sales team knows the rates, how to apply discounts, and how to onboard customers. 

    What other advice do I have?

    Most SAP providers operate very traditionally for developmental, service, and support activities. Slowly, providers are transitioning toward helping customers with a small pool of stacks, building POCs, and implementing in a bigger way to scale up a level. All of this gains confidence with the customer and is the kind of approach providers should follow. 

    At the same time, SAP should insist that partners or providers follow certain standards when dealing with customers. 

    I rate the solution a nine out of ten. 

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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    PeerSpot user
    Project Manager at Inventec
    Real User
    Top 20
    Impressive integration with the ME system but lacking integration with IBP
    Pros and Cons
    • "I am impressed with how the solution integrates with the ME system and ALE IDocs."
    • "The solution needs to embed or integrate with IBP to fully activate the PPT module with efficiency."

    What is our primary use case?

    Our company uses the solution's PDPO manufacturing function for controlling and monitoring the ECMs master material data for MRT planning and exclusions. 

    We currently have more than 300 users across IT, development, software purchasing, research and development, the warehouse, and sales. 

    What is most valuable?

    I am impressed with how the solution integrates with the ME system and ALE IDocs to combine several good features for any situation. 

    What needs improvement?

    The solution needs to embed or integrate with IBP to fully activate the PPT module with efficiency. Currently, customers need an additional license to activate and that is troublesome. 

    More automation is needed to provide better function. For example, a shipment should trigger an automatic confirmation. 

    For how long have I used the solution?

    I have been using the solution for seven months. 

    What do I think about the stability of the solution?

    The stability is very good. 

    What do I think about the scalability of the solution?

    The scalability is very good. 

    How are customer service and support?

    We receive technical support from a third party. Their service is rated a ten out of ten. 

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We previously used SAP BASIS-1. 

    We switched to the solution because it removes all expenses related to hardware, licenses for Windows, and database upgrades. If you move to the cloud, you do not need to give time or resources to hardware and software. 

    How was the initial setup?

    The setup and full integration takes about five days. 

    What about the implementation team?

    A third party assisted us with implementation. 

    Thirty administrators handle ongoing maintenance which includes IT, development, and quality control. 

    What's my experience with pricing, setup cost, and licensing?

    Our pricing is based on a yearly contract. 

    What other advice do I have?

    We belong to the electronic consumer industry. The solution is almost the same as the ECC 6.0 version. We want the cloud version to have more automation and a bit of a revamp for better functionality. 

    I recommend the solution because it is definitely the future. I rate it a six out of ten. 

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Buyer's Guide
    Infrastructure as a Service Clouds (IaaS)
    April 2023
    Find out what your peers are saying about SAP, Microsoft, Amazon and others in Infrastructure as a Service Clouds (IaaS). Updated: April 2023.
    708,243 professionals have used our research since 2012.
    Director - SAP Mid Market at a tech services company with 1,001-5,000 employees
    Real User
    Top 10
    Works as well as any other S/4HANA SAP solution, and the continuous support is very valuable
    Pros and Cons
    • "This solution is as good as any other S/4HANA SAP solution. The continuous support we get is very valuable."
    • "The cost could be improved. I think it's higher than the competition."

    What is our primary use case?

    We are integrators of this solution.

    What is most valuable?

    This solution is as good as any other S/4HANA SAP solution. The continuous support we get is very valuable.

    What needs improvement?

    The cost could be improved. I think it's higher than the competition.

    For how long have I used the solution?

    I have been using this solution for four years.

    What do I think about the stability of the solution?

    The stability is good. 

    What do I think about the scalability of the solution?

    The scalability is fine. We have also worked with the HANA Public Cloud and of course, the solution for HANA Public Cloud solution is not as good as the other HANA solution, where we can host on Enterprise Cloud or any other cloud.

    How are customer service and support?

    I've been getting SAP support for the last 15 years. It's good. 

    How was the initial setup?

    Initial setup is simple. For experienced integrators like us, we find other clouds also easy. I would rate the process 5 out of 5. 

    What's my experience with pricing, setup cost, and licensing?

    The price is expensive compared to the competition.

    What other advice do I have?

    I would rate this solution 8 out of 10. 

    These days there are a lot of other solutions or other options that SAP has provided, and SAP themselves are providing a choice of different clouds now. So, they have tie-ups with many of these providers in different countries. The     providers vary from country to country, but they have more options now than they had in the past.

    I would always advise the customer to go to the other options because it's more expensive because of services that SAP provides. As an integrator, we provide some of those services, and some of those services provided by us at much lower cost than what SAP would be able to provide.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Cloud Architect at Infopulse
    MSP
    Top 20
    The monitoring services are the solution's most valuable features
    Pros and Cons
    • "It is a stable and scalable product."
    • "The SAP products are complicated to deploy anywhere."

    What is most valuable?

    The monitoring services are the solution's most valuable features.

    What needs improvement?

    The SAP products are complicated to deploy anywhere. I keep getting customer queries for an ECC to HANA or cloud conversion.

    For how long have I used the solution?

    We have been using the solution for two years.

    What do I think about the stability of the solution?

    It is a stable solution.

    What do I think about the scalability of the solution?

    It is a scalable solution.

    How was the initial setup?

    The execution of deployment is more complicated than using the product. Once everything is set and stable, it's a good product. I don't see any problem there. The problem always occurs while doing patch upgrades when some of the functions suddenly stop working.

    What about the implementation team?

    Our company offers engineering services. We help implement SAP upgrades, HANA or cloud conversions, API integration, BI platform integration, etc.

    What's my experience with pricing, setup cost, and licensing?

    The product itself is relatively expensive. It is an apt solution for large companies with global operations that have over 10,000 employees. In comparison, it is far too expensive for a small company with 50-100 or even lesser employees. It's the most feature-rich, which is also one reason it is the most expensive.

    What other advice do I have?

    I advise others to ensure they have a technical staff to handle cloud deployment and maintenance if they go for the solution. It is essential to have an internal team that understands how IP works to maintain it well.

    I rate the solution as an eight as I think the product could be more efficient. It's a great solution, but there are price tags associated in terms of licensing and renewals.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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    PeerSpot user
    Dhiraj Jankar - PeerSpot reviewer
    Senior SAP Basis Consultant at Capgemini
    Real User
    Top 20
    It performs well and has advanced features, but it's not competitive in terms of price and support
    Pros and Cons
    • "Traditionally, SAP worked with Oracle databases, but SAP is getting rid of the other databases and promoting its own. SAP will stop support for other databases around 2026, so everyone is moving to SAP S/4HANA for the performance and because it's the preferred database for SAP. S/4HANA has new features from the front-end or application feature perspective. The idea is to move toward future-ready technology."
    • "SAP support isn't on par with products like Microsoft Azure or AWS. It's nowhere close to the competitors."

    What is our primary use case?

    My clients are using SAP S/4HANA on the backend of their VRP solution from SAP.

    What is most valuable?

    Traditionally, SAP worked with Oracle databases, but SAP is getting rid of the other databases and promoting its own. SAP will stop support for other databases around 2026, so everyone is moving to SAP S/4HANA for the performance and because it's the preferred database for SAP. S/4HANA has new features from the front-end or application feature perspective. The idea is to move toward future-ready technology.

    For how long have I used the solution?

    I have been using SAP HANA Enterprise Cloud for two years.

    What do I think about the stability of the solution?

    The stability is good. I don't face any issues on a daily basis.

    What do I think about the scalability of the solution?

    SAP HANA's scalability is good.

    How are customer service and support?

    SAP support isn't on par with products like Microsoft Azure or AWS. It's nowhere close to the competitors.

    How was the initial setup?

    Setting up SAP HANA is straightforward. 

    What's my experience with pricing, setup cost, and licensing?

    The price is high compared to other databases, which is why HANA is still not widely used. Some enterprises prefer Sybase, Oracle, or other traditional databases because HANA is a little pricey. Cost is one factor SAP needs to work on to make it more competitive with other databases. Otherwise, they'll never be able to develop a mass customer base.

    What other advice do I have?

    I rate SAP HANA Enterprise Cloud seven out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    AbhishekKalra - PeerSpot reviewer
    Manager Advisory Services at a consultancy with 10,001+ employees
    Real User
    Has good scalability and provides a lot of accessibility options
    Pros and Cons
    • "The solution's initial setup process is straightforward."
    • "It needs improvement in terms of stability and performance."

    What is most valuable?

    The solution offers a flexible subscription model. Customers can easily customize and activate the essential services as per their requirements.

    What needs improvement?

    They should include more SaaS-based features in the solution. Also, it needs improvement in terms of stability and performance.

    For how long have I used the solution?

    I have been using the solution for seven years.

    What do I think about the stability of the solution?

    I rate the solution's stability a six or seven. It could be better.

    What do I think about the scalability of the solution?

    The solution is scalable. I rate its scalability an eight out of ten. We have 500 solution users as our customers.

    How are customer service and support?

    The solution's technical support team should have essential skill sets to deal with issues. Also, they should improve the communication between their on-premise and on-cloud teams to provide comprehensive customer support.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    The solution's initial setup process is straightforward. Based on the specific project requirements, it takes two or three days to complete. I rate the process an eight or nine.

    What's my experience with pricing, setup cost, and licensing?

    The solution's cost is reasonable. It depends on the scope of the project. Apart from the standard licenses, there are additional costs for hiring external resources to manage it when a project requires specific skill sets. I rate its pricing a seven.

    What other advice do I have?

    If you are looking for cloud strategy solutions, SAP HANA is the best tool. It has a longer life cycle and provides a lot of accessibility options. I rate it an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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    PeerSpot user
    Head of Finance Enterprise Application
    Real User
    Top 20
    Performs well, and has good processes
    Pros and Cons
    • "The processes and the way we take advantage and use assistance are good."
    • "Perhaps minor changes to the enterprise structure could be made, but the rest is fine."

    What is our primary use case?

    We use HANA for Enterprise, development, and Central Finance, which is also on HANA.

    What is most valuable?

    We are very happy with this solution.

    The processes and the way we take advantage and use assistance are good.

    What needs improvement?

    Perhaps minor changes to the enterprise structure could be made, but the rest is fine.

    For how long have I used the solution?

    I have been working with SAP HANA Enterprise Cloud since 2017.

    What do I think about the stability of the solution?

    We don't have any issues with the stability of SAP HANA Enterprise Cloud.

    What do I think about the scalability of the solution?

    SAP HANA Enterprise Cloud is a scalable solution.

    How are customer service and support?

    Moving forward, we need to upgrade to the new version, which will provide better support and agility.

    Which other solutions did I evaluate?

    We are weighing our options for migrating our main ERP system from CC to S/4 on the cloud, which was previously on SAP.

    What other advice do I have?

    We are in the process of digital transformation, but due to the current situation, things are on hold. The entire HANA project is currently on hold, but we are still using SAP and the ECC version of SAP.

    I would suggest preparing for the project because it will require a significant investment of time, resources, and training.

    I would rate SAP HANA Enterprise Cloud an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    UsamaAbuelatta - PeerSpot reviewer
    SAP Application Manager at BEAM Consolidated
    Real User
    Top 10
    Enables us to have our business suite integrated all in one entity
    Pros and Cons
    • "Fiori is the most valuable feature, as well as the the integration between S/4 and another solution as an extension."
    • "The only thing that could be improved is the cost."

    What is our primary use case?

    There are around 100 users of this solution in my company. We use SAP HANA every minute of every day. 

    What is most valuable?

    Fiori is the most valuable feature, as well as the integration between S/4 and another solution as an extension. It's useful to have our business suite integrated all in one entity.

    What needs improvement?

    The only thing that could be improved is the cost.

    In the next release, I would like to see all integrated solutions embedded in S/4 like SuccessFactors.

    What do I think about the stability of the solution?

    It's stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    What's my experience with pricing, setup cost, and licensing?

    The solution could be less expensive.

    What other advice do I have?

    I would rate this solution a 9 out of 10.

    I would recommend it because it's less risk, and you can avoid the headache of other IT solutions. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Infrastructure as a Service Clouds (IaaS) Report and find out what your peers are saying about SAP, Microsoft, Amazon, and more!
    Updated: April 2023
    Buyer's Guide
    Download our free Infrastructure as a Service Clouds (IaaS) Report and find out what your peers are saying about SAP, Microsoft, Amazon, and more!