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SAP S4HANA on AWS OverviewUNIXBusinessApplication

SAP S4HANA on AWS is #5 ranked solution in top Infrastructure as a Service Clouds. PeerSpot users give SAP S4HANA on AWS an average rating of 8.4 out of 10. SAP S4HANA on AWS is most commonly compared to Microsoft Azure: SAP S4HANA on AWS vs Microsoft Azure. SAP S4HANA on AWS is popular among the large enterprise segment, accounting for 73% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 30% of all views.
SAP S4HANA on AWS Buyer's Guide

Download the SAP S4HANA on AWS Buyer's Guide including reviews and more. Updated: July 2022

What is SAP S4HANA on AWS?

SAP customers of all sizes can fully realize all the benefits of the SAP S/4HANA, on-premise edition on the AWS Cloud. With SAP S/4HANA, on-premise edition on the AWS Cloud you can:

  • Achieve faster time to value with the AWS on-demand infrastructure
  • Rapidly provision infrastructure for SAP S/4HANA with no upfront cost or long-term commitment
  • Pay for only what you need Don't spend upfront costs purchasing hardware for what you can't forecast
  • Test and evaluate SAP S/4HANA, on-premise edition with a free trial offering from SAP on AWS

SAP S4HANA on AWS was previously known as SAP S/4HANA on AWS.

SAP S4HANA on AWS Customers

Brigade Group, DoHome, Royal FloraHolland

SAP S4HANA on AWS Video

SAP S4HANA on AWS Pricing Advice

What users are saying about SAP S4HANA on AWS pricing:
  • "The vendors have different pricing, ways of serving, security, and providing the service. You go and compare the offerings. Some might be better with smaller companies. For example, Microsoft Azure can handle small and medium-sized companies best but still can cover some large companies. Whereas Amazon AWS and IBM are going to cover sized companies. There's no clear advantage. Probably Amazon AWS may have been the first to be certified by SAP as a cloud-hosting partner. Then Microsoft Azure and IBM were certified at the same time. You have to partner up and be certified by the software."
  • "The price of SAP S4HANA on AWS is reasonable, given how much it costs to maintain a scratch-built system. To upgrade the support there is a fee."
  • "We pay a monthly fee for the use of SAP S4HANA on AWS for approximately five years. That's the time of the contract."
  • "SAP S4HANA's pricing model should be more flexible and transparent - there's a lot of negotiation and internal factors, and some customers get better value and services for the same product."
  • SAP S4HANA on AWS Reviews

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    Finance Business Process Improvement, Transformation and Project Management at a consultancy with self employed
    Real User
    Top 5
    High performance, impressive technology, and useful dashboards
    Pros and Cons
    • "SAP S4HANA on AWS has high performance. All the data is in one place and it's real-time. When you make an entry you don't have to wait a couple of minutes, hours, or overnight as something the batch process takes time. It is instantaneous and is available to everybody."
    • "The drawback of this tool versus an on-site tool is that you've got to upgrade the tool. The software is upgraded as it gets upgraded and you've got to be ready to change whatever processes and do whatever training you need to do."

    What is our primary use case?

    I have used SAP S4HANA on AWS. SAP S4HANA can be used on many hosting services, such as IBM RISE and Microsft Azure. When you're using someone else's hardware and being a tenant in it. Then those are some of the main players out there. You're going to become a business partner with who's hosting the software. You're a business partner with SAP, you've chosen to use SAP or whatever the ERP software is. Then it just comes down to, who you want to host your data on their servers. 

    How has it helped my organization?

    When the PO is issued, the cost center budget is reduced immediately to highlight the fact that the PO has been issued and liability has been incurred. The vendor received a PO electronically to fill and the liability is set up in the vendor. Encumbrance in the cost center reduces the available budget for that cost center and GL account expense for the amount of the issued PO. All of this happens in real-time with ACDOCA universal table in S/4 Hana where all data is stored in real-time on Hana DB.

    AWS if hosting, would be hosting and running the server but the functionality is in the way S/4 HANA stores data in columns, now using multicore processing. It uses the ACDOCA universal table. In the past, several tables had to be reconciled to get to actual GL balances and the data itself may have been updated in DB at various intervals, five minutes, ten minutes, one hour, or overnight, but with HANA it happens immediately in real-time.

    With S/4 HANA you can see a PO and that the vendor has a PO. When the AP vendor shows liability in GL, the cost center is reflecting this liability and the profit is updated. Once the Goods Receipt and invoice are received, the PO is closed and line items are cleared. Now the cost center shows the actual expense in the cost center and GL along with Profit Center. The BS AP vendor shows zero balance, the liability credit has been reversed by cash payments during disbursements and cash in bank is reduced on the balance sheet.

    The HANA DB product is running both OLTP and OLAP data in one single HANA database which in the past was in two separate databases, and actually a third report too. This speeds up the process, keeps data reporting more current and reduces the amount of server space for your data. This leads to lowering the IT cost of ownership, increasing the speed of data reporting, and reflection of transactions in GL and P&L. Data is reported in Fiori tiles or apps on your device.

    You can see AP balances, open POs, cost center actual expenses versus budget versus committed expenses from outstanding POs, and the Profit Center versus budget. You can see up-to-date AP vendor balances and all of the data in real-time. No reconciliation is needed to get to true data with ACDOCA universal table. In the past, prior to S/4, the FAGAFLXA table had mostly GL data in it but reconciliation had to take place with Asset Accounting, Material Ledger and Profitability Accounting in order for Cost Centers, Profit Areas and GL to get to correct balances.

    Now all balances can be found in a single source of truth, the ACDOCA table, with no need for reconciling. All transactions are real-time and are available instantly, with no batch running or delayed updates. Users and stakeholders can see real-time results of key indicators on their PC or devices via Fiori reporting apps.

    What is most valuable?

    SAP S4HANA on AWS has high performance. All the data is in one place and it's real-time. When you make an entry you don't have to wait a couple of minutes, hours, or overnight as something the batch process takes time. It is instantaneous and is available to everybody.

    SAP S/4HANA is vastly superior because of its technology. You have a single database that normally you would have to have relational databases sharing data between each other. You had to duplicate data three times, whereas the technology from SAP S4HANA that they've come up with called HANA database is all of this is combined into one database. Therefore the memory is the performance speed, et cetera, of accessing the data is increased by a factor of 10.

    Overall, how much memory you have to use is reduced substantially, because you don't need as much of this space because everything's combined into one place. It's a very interesting technology. Before it was this client-server database and moving around ECC R/3 was the first start of it. Now there's HANA on the back-end of the database and sitting in the front-end is Fiori which is this cloud-based application where you can have your iPhone, PC, iPad, thumb drive, or any kind of device, hooking up to the system and receive whatever data you want and it allows you to specify and modify the data. 

    If I'm a controller, I can look at want to know, such as how fast and what's going on with the accounts payable and which are outstanding. It can tell me about accounts receivable and what's the earnings per share. Whatever specific key data you want to see can be sent to you in some dashboards. 

    If you're in production you can see what's happening with production, what's going on with the supply chain, and it's all customizable and easily sent to you. It's all coming from the same exact single source of data, which is also new in the solution. It used to be in different countries, for example, if you have an entity in Germany, and they have to follow German law regulations about reporting, et cetera. You have one in France and have to follow their rules and another in the US and you have to follow the IOs and the SCC and the GAAP US accounting laws. Whereas the other ones follow their country's accounting laws and you're used to having these special ledgers, you'd have three different ledgers, for the different countries. All this is combined into one diverse ledger and accessed by everybody. All the data, there's only one set of data so there can't ever be some kind of a screw-up where somebody has different numbers than somebody else because the data has become out of sync. It's always in sync.

    For how long have I used the solution?

    I have used SAP S4HANA on AWS within the last 12 months.

    Buyer's Guide
    SAP S4HANA on AWS
    July 2022
    Learn what your peers think about SAP S4HANA on AWS. Get advice and tips from experienced pros sharing their opinions. Updated: July 2022.
    622,645 professionals have used our research since 2012.

    Which solution did I use previously and why did I switch?

    When comparing different hosting vendors it is hard to determine which one is the best.

    When comparing SAP S4HANA to other ERPs it is different to tell which one is the best. However, a large percentage of businesses are using SAP versus other solutions, such as Oracle. This can indicate that they are doing very well and customers are satisfied. SAP spends more on R&D making their solution better than other solutions have in revenue.

    How was the initial setup?

    There are three different ways to implement SAP S4HANA. You can do an onsite deployment where you have your own servers and you purchase the software, license it, and control everything. You have the database, data, You've got the software. You've got the hardware. You've got to manage everything.

    You can do a hybrid deployment where you have some of the hostings on AWS, Microsoft Azure, IBM, or other people who will host the server. They have the hardware and host the software for you and you can do a public version for sharing it with other people. Your database is secure. Nobody can see your data, but you're using a version of the software that everybody else is using because it has multi-customer capability. 

    The drawback of this tool versus an on-site tool is that you've got to upgrade the tool. The software is upgraded as it gets upgraded and you've got to be ready to change whatever processes and do whatever training you need to do.

    You've got some control over if you want to have private data on a private server. You could have your data more private versus public but you're still running, a tenant on the same version of the software. Then there's a completely public version where it only serves as a software as a service where you are buying timed seats within an application. Everything is being run by a third party, the hardware, database, software, et cetera. 

    Having these three different ways to implement it, the fact that this has this database is a large benefit for users. If they're using an older version you will have to upgrade at some point. For example, it is similar to having an iPhone, where Apple sends an advisory out indicating they are no longer going to support the older versions. Microsoft does the same thing, if you are using Microsoft Windows version 10 eventually they will stop supporting it because Windows 11 is the most recent version available.

    Right now that's starting to happen with the ECC, and SAP as a company wants you to be on the latest version. Since 2015, it's time for you to upgrade. We don't want to keep supporting this old version and this is what I know and understand about it.

    Even with the economy slowing down and inflation going up and this is one reason why you want to invest in IT. You have to try to reduce costs somehow. People are upgrading and it is a larger install base, there's more activity going on in that space right now. SAP S4HANA is such a drastic change in technology. Many people have changed but a lot of the larger companies weren't making the change because it meant a very large change in the organization. Most people implemented SAP and what Germany did was different than what the US did, and what France did was different than what Japan did. When they do this, they have to align on how they will do things in general, such as the P2P procure-to-pay process. Their country-specific regulator would be put in there but if you are going to do the same thing. You're all running down the same system now.

    I worked for a company, for example, that had 40 instances of SAP running, every one of them was different. That's hard to maintain. Imagine eliminating 40 different systems, and having one system. That system runs much better than the 40 in terms of speed, memory, and reporting capability. 

    What's my experience with pricing, setup cost, and licensing?

    The vendors have different pricing, ways of serving, security, and providing the service. You go and compare the offerings. Some might be better with smaller companies. For example, Microsoft Azure can handle small and medium-sized companies best but still can cover some large companies. Whereas Amazon AWS and IBM are going to cover sized companies. There's no clear advantage. Probably Amazon AWS may have been the first to be certified by SAP as a cloud-hosting partner. Then Microsoft Azure and IBM were certified at the same time. You have to partner up and be certified by the software.

    What other advice do I have?

    When choosing a solution and you're completely new to ERPs and you're going out and doing analysis, what you're looking at is many factors, such as are you a Microsoft shop where you have Office365 with Outlook, Excel, and that's your standard company-wide solution. Then you're already really comfortable with Microsoft. You might go ahead and use Microsoft Azure for hosting and database management. You could be a shop that has always used IBM since mainframes and you just love IBM so you're going to stick with them. However, I have found Amazon AWS, they have a great reputation. This is very important to me.

    Each one of the hosting vendors has its own way to provide the service and has its pros and cons. You have to know how many people are going to be using it, and what's the cost per seat. You have to do a cost analysis because they have different pricing based on what you want to do.

    I rate SAP S4HANA on AWS a ten out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    PeerSpot user
    Hanif Shaikh - PeerSpot reviewer
    Co-founder & Partner at Idiligence Solution
    Real User
    Top 10
    Saves space and costs but the licensing can be complex
    Pros and Cons
    • "They have their own instances where you can host your database."
    • "There are a few complexities when it comes to licensing that could be simplified."

    What is our primary use case?

    Infrastructure-wise, if you have your own data center and you're running SAP ECC, a very initial or the older version of SAP ERP - if that's the case, you need to maintain your own data center. You need to maintain your own infrastructure away from the server or network. SAP offers cloud hosting to help with that.

    What is most valuable?

    You can directly host your SAP system on AWS, Azure, or other cloud hosting services. SAP also provides its own cloud hosting part. That way, infrastructure activities are smaller. You don't have to have your own team of infrastructure guys to maintain each and every thing. Your infrastructure services get minimized a lot. You can save costs.

    Issues related to the infrastructure also get reduced. Servers, et cetera, get reduced. Everything is stable and can be contained in dedicated AWS services.

    They have their own instances where you can host your database. You can host your system, wherein AWS completely takes care of that hosting part. You just need to maintain and run the system and you have and just pay for the services you want to, which you have acquired, or which you are utilizing. It's pay as you need. The cost gets minimized a lot for a bigger ERP like SAP and you need to have any minimum resources from infrastructure which you need to take care of. It's a couple of SAP business administrators and the cloud architect. That's it.

    Therefore, in terms of maintenance and cost, it is reduced by a lot and when you're hosting a SAP system on the cloud, the system is very fast. The system is secure and stable. And the accessibility of your SAP system to your business users is very properly organized so that there is no lag in terms of performance or in terms of integration is getting concerned. 

    What needs improvement?

    For the cloud part, it's very good. However, some customers are a bit skeptical and a bit hesitant regarding putting their data on the cloud. And, even if they want to put their data, the business transactional data, or their company data on the cloud or not, you will still have to take care of all these licenses from a security perspective. Just recently, we had a European client who wants to work with the SAP system, however, they don't want to go on the cloud. They want to go with the on-premise solution. This is possible. For this particular solution, with the AWS angle, it won't necessarily work for them. We'll have to go with the client's requirements. We'll host on-premises.

    The integration part is quite secure and stable. Only the part from the customer side that's been raised is regarding their data hosting part on the cloud. Otherwise, we don't see any issue with hosting SAP on AWS. It's always good to have on there since it reduces cost. It reduces your maintenance-wise integration also. 

    They are a very big company and their own data centers although you have to make all these protocols and service agreements so that the data will not get lost. You have to take proper care of the data. You have to take daily backups before any availability or any optimization. On-premise we also used to take backups, however, it was very manageable.

    There are a few complexities when it comes to licensing that could be simplified. 

    For how long have I used the solution?

    Regarding SAP S/4HANA services, we have been using these services for the last three to four years. Until 2017 or 2018, we were into SAP ECC. Therefore, our consultants are having major experience from various backgrounds. As a company, as a business service provider, we've used this product for the last three years.

    What do I think about the stability of the solution?

    The stability is fine. We do have a certified cloud consultant with us who is AWS-level certified and even our SAP business person is also SAP S/4HANA business certified. We do have our certified consultants who can take care of things and ensure it runs seamlessly. There are no performance issues. 

    What do I think about the scalability of the solution?

    The solution can scale. We just have to identify how many users are there since we have to identify the instance of the database. That is very important. The common instance of the database needs to be created so we need to identify properly and number of CPUs, number of database instances, et cetera. All those things should be identified and once those are properly identified, then making and implementing the system and designing the system and running the system is not an issue. 

    We have three clients that deal with this product.

    How are customer service and support?

    We can always log and raise incidents. From the system side, only business and cloud architects are needed to manage any technical issues.

    How was the initial setup?

    The initial setup was not a big task. We haven't had any kind of issues. The last time we did it within two months by completely making the setup of the SAP landscape quality. If the requirements and the services are getting properly identified, then the integrations became very easy.

    For technical staff, we deploy four to five staff members from our side. We have a couple of cloud architects, one DBA wherein we have to align sometimes the SAP person to take care of the SAP node implementation, all those things, and to our SAP business side. They all ensure the implementation part is getting done. If it's a very small stack, then two to three consultants are enough. If it is a big one, then we might require four to six staff. It all depends upon the size of the landscape, how many cloud instances, and how many data instances we have to implement. 

    What about the implementation team?

    We had a competent consultant that took care of all the requirements and made the setup simple. 

    What's my experience with pricing, setup cost, and licensing?

    The cost is quite reasonable. It's less than if you had an on-premises setup or used different clouds. 

    You do need licensing from the AWS side.

    The cost may vary depending on if a company is taking a Greenfield approach or a Brownfield approach. If you're migrating your older systems to a newer system, then you have to upgrade your licenses, however, if you're starting with a completely new system, as in Greenfield, then you have to purchase a few extras, which might be a bit costly. The rate varies from SAP regarding those licensing parts. Each package depends completely upon the hosting instance, the cloud instance. It depends upon how much big infrastructure you want. 

    What other advice do I have?

    We are an SAP partner. 

    We deploy both on-cloud and on-premises versions. We have done SAP on cloud on AWS and the latest cloud solution, which is provided by SAP - Horizon ERP. SAP is increasing a lot. We have more returns from Horizon SAP compared to AWS, however, with AWS, we do have our consultants on the infrastructure side - including SAP cloud architects and SAP business consultants who are well versed regarding the requirements.

    I am into the development area, but for me and my organization, I am looking after the SAP business development part for the client acquisition and sales and marketing.

    Whether the solution would be a good fit for a company depends upon three scenarios. If the customer is a bit hesitant about the cloud, for example, then we go for SAP on-premise. If the customer is not hesitating about the data, then SAP and AWS are also good, however, SAP is also coming up with their own SAP online solution, which also might work for some people. Cost-wise, SAP AWS is always better.

    I'd rate the solution seven out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    Flag as inappropriate
    PeerSpot user
    Buyer's Guide
    SAP S4HANA on AWS
    July 2022
    Learn what your peers think about SAP S4HANA on AWS. Get advice and tips from experienced pros sharing their opinions. Updated: July 2022.
    622,645 professionals have used our research since 2012.
    Md Saiful Hyder - PeerSpot reviewer
    AGM, Enterprise Solutions at Omgea Exim Ltd
    MSP
    Top 5Leaderboard
    Scalable with many available modules and good stability
    Pros and Cons
    • "The solution adds great value to any organization."
    • "The product can be very complex."

    What is our primary use case?

    We only provide the infrastructure, not the solution. We use just the infrastructure that we provide to our customers and customers include the system integrated to deploy the SAP S/4HANA inside the AWS infrastructure. The customer likes it that way.

    In every organization, there are several systems including project management and production planning. They can get integrated in a way that they can actually link up with all these departments and get common visibility. Clients use SAP for that.

    What is most valuable?

    SAP is number one in the world in all the years I've used this solution. There are other ERP solutions such as Oracle (EBS). There are other ERPs and different ERPs, however, SAP is number one in terms of providing the complex modules so that the customer can have complete automation and complete visibility.

    The solution adds great value to any organization.

    The solution is very stable.

    The scalability is good.

    What needs improvement?

    The product can be very complex.

    It is not extremely user-friendly.

    If you want to learn SAP S/4HANA the resources are not available and it's very difficult to learn. We found that aspect very difficult. 

    For how long have I used the solution?

    I've used this particular solution for over three years, however, my total experience on SAP S4HANA, and in terms of providing infrastructure for SAP solutions, I have more than 13 years of experience now.

    What do I think about the stability of the solution?

    The stability is very good. There are no bugs or glitches. It doesn't crash or freeze. The solution is very reliable. 

    What do I think about the scalability of the solution?

    The solution scales well. You can integrate almost any application with SAP and you can pull data from SAP or input data in SAP.

    We have more than 20 SAP clients, however, only five are on the cloud.

    How are customer service and technical support?

    AWS support is very good, although it is expensive.

    How was the initial setup?

    The solution is rather difficult to set up. It's not simple or straightforward. Only a few people know how to install SAP in our country. 

    That said, I do not install the solution myself. We only sell the license. Our customers have someone else handle the implementation, which may take about 20 hours or so to deploy.

    We are not a service provider or deployment provider for SAP and therefore, we do not handle maintenance. We do resale only. For that, we have a pre-sales team of two members and we have a sales team. We sell licenses only.

    What's my experience with pricing, setup cost, and licensing?

    If clients are setting up the solution as an infrastructure as a service, they have to bring on their own license. 

    What other advice do I have?

    We are authorized to sell SAP. We only provide infrastructure licensing. 

    If our client's company would like to deploy SAP S/4HANA on the cloud, then we provide the AWS infrastructure or Huawei infrastructure to clients to deploy.

    SAP B1 customers are not taking infrastructure from the cloud. They are directly taking the SAP B1 as a service on-premises. S/4HANA has separate modules that you can have on cloud models, and we do provide the cloud infrastructure to deploy S/4HANA.

    We use infrastructure as a service for SAP S/4HANA deployment, though AWS has a separate offering where you can have a platform as a service offering, meaning that they will provide the infrastructure and provide SAP.

    We highly recommend the solution to others and find that every year we have more and more clients implementing it.

    I'd rate the solution at a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Jingo Yokota - PeerSpot reviewer
    Senior Manager at Deloitte
    Real User
    Plenty of configuration, reasonably priced, and helpful paid support
    Pros and Cons
    • "The most valuable feature of SAP S4HANA on AWS is that when developed on a new structured system it can be configured."
    • "If you go to AWS's site they offer training programs that are very good. SAP does not do the same, if SAP could provide some training that would be great."

    What is our primary use case?

    SAP S4HANA on AWS can be used for managing financials, sales, inventory, quotes, or supply chains.

    What is most valuable?

    The most valuable feature of SAP S4HANA on AWS is that when developed on a new structured system it can be configured.

    What needs improvement?

    Whoever developed the current system that my clients have are no longer available and both engineers have retired, the solution's hardware has become a black box and they don't know how works. They spend an awful lot of time figuring out systems. They should reduce the ID expenditures.

    If you go to AWS's site they offer training programs that are very good. SAP does not do the same, if SAP could provide some training that would be great.

    There are other solutions that can connect with SAP S4HANA on AWS but there is not a lot of information that is provided on what they can do. If they could provide these details it would be helpful.

    For how long have I used the solution?

    I have been using SAP S4HANA on AWS for three months.

    How are customer service and support?

    SAP S4HANA on AWS, but in general, the response from SAP is not great unless you pay for extra services. 

    Which solution did I use previously and why did I switch?

    I have not used another similar solution to SAP S4HANA on AWS.

    How was the initial setup?

    SAP S4HANA on AWS is still difficult to configure. It requires professional help. If the client can do it themselves it would be great. The implementation needs to be a lot easier than it is today, that would be great.

    I would rate the complexity of the deployment of SAP S4HANA on AWS a four out of five.

    What about the implementation team?

    To implementation SAP S4HANA on AWS it requires professionals. The solution does not require maintenance. However, you need foresight as to what you want to do in the future because once you set it up some things are hard to change. This aspect can be difficult.

    What's my experience with pricing, setup cost, and licensing?

    The price of SAP S4HANA on AWS is reasonable, given how much it costs to maintain a scratch-built system. To upgrade the support there is a fee.

    What other advice do I have?

    I rate SAP S4HANA on AWS a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company has a business relationship with this vendor other than being a customer: integrator
    Flag as inappropriate
    PeerSpot user
    Chris Biemans - PeerSpot reviewer
    Senior ICT Consultant at CGI Inc
    Real User
    Top 5Leaderboard
    Great for large organizations with good reliability and easy to expand
    Pros and Cons
    • "The solution is scalable."
    • "The initial setup could be easier. It's complex."

    What is our primary use case?

    We've used the solution for HR and their salary processes, including the salary payments. That is still on the SAP, however, the database they have changed to a HANA database.

    What is most valuable?

    The solution is quite stable. 

    The solution is scalable. 

    What needs improvement?

    The initial setup could be easier. It's complex. 

    What do I think about the stability of the solution?

    The solution is very stable. It's reliable. There aren't bugs or glitches. It doesn't crash or freeze. Previously, there was an Oracle database, and, with HANA, they had much fewer problems with the database.

    It's more of a stable landscape and the organization has to make a decision for the next generation.

    What do I think about the scalability of the solution?

    The product is scalable. It works well with large organizations. It was a very big implementation. In the Netherlands, we had around 160,000 workers for the central government, and all the HR processes and the salary payments were performed with SAP. 

    We do not have plans to increase this number of users, as the Dutch government is growing, however, not that much.

    How are customer service and support?

    Technical support is fine, however, the organization I'm with isn't going very fast. Yeah. They need help and I'm an IT consultant and I've helped them for more than a year.

    Which solution did I use previously and why did I switch?

    The company still has SAP on-premises, however, they are considering moving to the cloud. They want to change the whole landscape and move to the next step with their SAP implementation within the Dutch government.

    How was the initial setup?

    The initial setup was a complex landscape with many problems which have to be solved initially.

    The company had a much older implementation. It's not a full SAP and that makes the whole landscape very complex.

    With the HANA database, the company has been busy with it for two or three years, as it's taken much time. Last year, things went better and they migrated to HANA.

    What's my experience with pricing, setup cost, and licensing?

    As is usual for SAP, license management was in order.

    What other advice do I have?

    I'm not sure which version of the solution we're using.

    I'd recommend the solution to other users and organizations. 

    I would rate the product eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Infrastructure Manager at a tech services company with 51-200 employees
    Real User
    Top 5Leaderboard
    Plenty of features and scalable
    Pros and Cons
    • "We have approximately 1,000 people using the solution in my organization. The solution is scalable."
    • "SAP S4HANA on AWS could improve by having the entire solution available as a web solution. They only have Fiori right now, and it's a solution for certain modules, but not for all the modules that SAP currently has. We would like to see the GUI removed, it is not very good. We want it to be web-based."

    What is most valuable?

    I have found a lot of the features that SAP S4HANA provides are very good.

    What needs improvement?

    SAP S4HANA on AWS could improve by having the entire solution available as a web solution. They only have Fiori right now, and it's a solution for certain modules, but not for all the modules that SAP currently has. We would like to see the GUI removed, it is not very good. We want it to be web-based.

    For how long have I used the solution?

    I have used SAP S4HANA on AWS within the past 12 months.

    What do I think about the scalability of the solution?

    We have approximately 1,000 people using the solution in my organization. The solution is scalable.

    How are customer service and support?

    The technical support we have received has been okay. We need to get used to using the cloud solution coming from the on-premise version. The cloud service has lead time requirements, the time before they take your case or an incident, depending on the incident, whether it is a high-priority, medium, or low. All of the lead times or waiting times for the requirement have to be taken into account. This is something that people must be willing to accept when going to this type of service because when you have on-premise, usually, you have people dedicated to it. The times are a lot shorter.

    How was the initial setup?

    The initial setup of SAP S4HANA on AWS is complex. The deployment took approximately one year. We had approximately 80 working on the functionality of the solution and 40 people from the IT department assisting with the deployment.

    What about the implementation team?

    We used a reseller from Central America for the deployment. 

    What's my experience with pricing, setup cost, and licensing?

    We pay a monthly fee for the use of SAP S4HANA on AWS for approximately five years. That's the time of the contract.

    There are no additional costs other than the license. However, there are other costs that come from the partners or reseller who is doing the implementation. If you want any changes or anything that wasn't taken into account at the moment you were implementing it or you need support, the cost might be very high. This is something that needs to be taken into account.

    What other advice do I have?

    I rate SAP S4HANA on AWS an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Program Manager - Lead Architect SAP Digital Transformation at Capgemini
    Real User
    Great for backup, security, and storage

    What is our primary use case?

    SAP S4HANA on AWS is mainly used for deploying SAP applications.

    What is most valuable?

    SAP S4HANA's most valuable features include backup, security, storage, infrastructure, and enabling AI. 

    What needs improvement?

    SAP S4HANA could be improved by adding a click-to-deploy model.

    For how long have I used the solution?

    I've been using SAP S4HANA on AWS for three years.

    What do I think about the stability of the solution?

    SAP S4HANA is 100% stable.

    What do I think about the scalability of the solution?

    SAP S4HANA is scalable.

    How are customer service and support?

    Amazon's technical support is good.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is very simple - they have the AWS launch widget, which helps to enable the deployment on cloud.

    What about the implementation team?

    We used an in-house team.

    What was our ROI?

    SAP S4HANA gives really good ROI.

    What's my experience with pricing, setup cost, and licensing?

    SAP S4HANA's pricing model should be more flexible and transparent - there's a lot of negotiation and internal factors, and some customers get better value and services for the same product.

    What other advice do I have?

    I would give SAP S4HANA a rating of eight out of ten.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Buyer's Guide
    Download our free SAP S4HANA on AWS Report and get advice and tips from experienced pros sharing their opinions.
    Updated: July 2022
    Buyer's Guide
    Download our free SAP S4HANA on AWS Report and get advice and tips from experienced pros sharing their opinions.