We performed a comparison between Oracle Cloud Infrastructure (OCI) and Salesforce Platform based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Oracle and others in PaaS Clouds."The initial setup of Oracle Cloud is simple...It is a scalable solution."
"Our recommendations are good, and we also have a bidding platform that is helpful for managed service providers. This platform can save customers up to 2-3 weeks in billing time, from 25 days to 3-4 days. We have two products: a basic product and a cloud optimization product. Both products help customers improve the performance and cost-efficiency of their cloud environments."
"The performance and processing capability are excellent."
"The product is scalable."
"Oracle Cloud is reasonably scalable - I'd rate it seven out of ten."
"Oracle Cloud Platform has good scalability."
"The most valuable part of the Oracle Cloud Platform is the ability to develop applications that help us migrate information from on-prem to the cloud."
"We are not using any features offered by OCI but only using virtual machines. So our data only syncs from our On-premises to cloud. The compute and performance are better than other cloud solutions."
"It is a fairly useful and user-friendly tool for salespersons. It is very extensive and flexible. You can customize it for your needs, and you can use whatever you want. I like Salesforce."
"Intuitive to work with and the overall fundamental of the platform is very strong."
"The most valuable aspect of the solution is the unit coordination between sales and marketing when it comes to lead management."
"It is very user-friendly, and intuitive, it will lead you and take you to the next steps."
"I like it because of the fact that it lets me know what I'm working on and what I've recently worked on. It also helps me and allows me to do tracking. If I want to go out and find out how many times I've touched customers, I can find that information out. It tracks such information, and we use it. If we send any type of promotions out, it tracks who gets those promotions and how they've responded to those promotions."
"We used it for providing a 360 view of the customers from within Salesforce. So, a lot of data got presented there, for which we used Einstein Analytics. The Einstein Analytics dashboards were really great."
"Checking out or extracting a report is just a click away."
"I love the report building that is available."
"Technical support could be a bit better."
"Customer service could be improved."
"Technical support does not offer the best service and should be improved."
"The functionalities could be simplified as it is a bit difficult to learn."
"It should have other workloads from other suppliers running on the solution."
"The solution's reporting part is not good and needs more development."
"Oracle Cloud Platform can improve the integration with hybrid and cross-cloud deployments. It should be a flexible solution with a very well-defined integration with other applications in the hybrid environment. There are certain integrations that are not straightforward."
"The technical support is really bad, because their reaction time is extremely slow."
"An improved UX may be helpful in the solution's next release."
"The reporting functionality is not very intuitive."
"Salesforce needs to be re-platformed, or re-architected, making it lighter."
"It does need very specific resources to help deploy it and buy in from the users. It's one of those items it's pretty disruptive and if it's not deployed properly and if it doesn't get utilized efficiently, it won't be effective."
"Although the platform is already set up for you, there's a lot of customization that needs to be done, especially for any new component we start using. For whatever solution we wanted, we had to think for ourselves and design it all on our own. And, unfortunately, there were some components that were not really mature in the beginning, like Tableau for example."
"Easier process to move to Lightning Components."
"There's a learning curve. It was a bit hard to understand the logical way of working with it, just at the beginning."
"I don't have any notes for improvement. It serves us well."
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Oracle Cloud Infrastructure (OCI) is ranked 3rd in PaaS Clouds with 91 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. Oracle Cloud Infrastructure (OCI) is rated 7.8, while Salesforce Platform is rated 8.2. The top reviewer of Oracle Cloud Infrastructure (OCI) writes "Cost-effective and can be used to host OIC and APEX". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Oracle Cloud Infrastructure (OCI) is most compared with Microsoft Azure, Amazon AWS, Google Cloud, IBM Public Cloud and OpenShift, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow.
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