No more typing reviews! Try our Samantha, our new voice AI agent.

Alibaba Cloud vs Oracle Cloud Infrastructure (OCI) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
11th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Oracle Cloud Infrastructure...
Ranking in Infrastructure as a Service Clouds (IaaS)
9th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
97
Ranking in other categories
PaaS Clouds (10th), Marketing Intelligence (1st), Container Registry (6th)
 

Mindshare comparison

As of May 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.4%, down from 12.7% compared to the previous year. The mindshare of Oracle Cloud Infrastructure (OCI) is 4.3%, down from 8.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Oracle Cloud Infrastructure (OCI)4.3%
Alibaba Cloud5.4%
Other90.3%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

Salahuddin Shaikh - PeerSpot reviewer
Site Reliability Engineer at EPAM Systems
Alibaba Cloud has evolved a lot in all specially in AI space, but still needs to improve the support offered to users.
The part where the product lacks is not because of the services it offers. The support offered by the tool is ridiculous. Whenever you raise the support ticket, someone from China comes over the phone. When I used to raise a ticket for support, some person from China came along with another English-speaking person to whom I had to explain my issues, after which the English-speaking individual used to translate it into Mandarin for the person from China. The Chinese person used to explain something in Mandarin to the English-speaking person, and it used to keep happening continuously, making it a hectic support service from Alibaba Cloud. The support was time-consuming, and it was also frustrating. As a technical person, if you are someone who is expecting something to be done as soon as possible and the support services offered to you turn out to be time-consuming and frustrating, then it won't be a great experience for the users.
EmmanuelCatalano - PeerSpot reviewer
DBA at a tech services company with 5,001-10,000 employees
Cloud platform has supported cost control and database integration but still needs better metrics and storage
I have not used Oracle Cloud Infrastructure (OCI)'s networking solutions today. I studied it somewhat, but it is not my main area currently. We had some problems sometimes with Autonomous Database in Oracle Cloud Infrastructure (OCI), for example, in the past months related to the asset of the metrics. We found problems related to what we wanted to show to the customer about the database because many metrics were missing. We usually worked together with members of Oracle Italia to ask them to introduce some metrics, for example, those that do not work correctly about CPU usage, memory usage, or network usage. There were some metrics in Oracle Autonomous Database in dedicated infrastructure that did not allow us to show correct information to the customer. We usually needed to ask Oracle Italia to introduce some metrics or clarify metric usage. In some cases, they showed incorrect data in the output, so we had to work with them to solve this problem. I am speaking about problems from approximately one year ago, so I do not know if they have fixed all of it now. One problem I faced in the past with Oracle Cloud Infrastructure (OCI) was also related to documentation. Sometimes there are differences between Oracle Autonomous Database usage on shared infrastructures compared to dedicated infrastructures. When searching for documentation, it is not clear if one aspect or solution is usable in both technologies or on both shared and dedicated infrastructures. I found some documents proposed for Autonomous Database and then discovered that the case was applicable only for shared infrastructure, not dedicated. Oracle Italia explained to me that Oracle Autonomous Database on shared and dedicated are different products. However, I do not understand why if I have the same version of Oracle in both architectures, I cannot have access to some tools or internal packages in both technologies. We usually had to ask them to introduce also in dedicated infrastructures the use of some Oracle PL/SQL packages, some internal packages, for example, for the management of queues. Another aspect is that the storage of Oracle is not very user-friendly. In Autonomous, for example, where I think an autonomous database should manage storage correctly on its own, my experience is that often we have many allocated storage spaces that are free, but it is impossible to reclaim. We need to expand storage and pay for it, even though it is free. I think that regarding the internal management of storage, Oracle can improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"We use the product for storage and as a VPN."
"We use the solution to run VMs."
"It's easy to use, cheaper than other solutions, and more secure."
"It's easy to use, cheaper than other solutions, and more secure."
"Alibaba also offers a lot of flexibility compared to Google Cloud, where you can only use Google's Tools."
"The cost of hosting the solution is very reasonable. It's quite inexpensive."
"Apart from the licensing, there's support from Oracle Cloud Platform which improved our day to day operations, time is reduced, and based on this service we are able to scale up dependent applications as quickly as we can."
"The feature I think should be improved is the option to rename the machines."
"We find the ease of use and the cost associated with the solution valuable."
"The stability of the solution is very good...The technical support is good."
"It is more secure and more controlled than an on-premises deployment."
"Oracle Cloud has wonderful features and offerings as a service; it has a complete suite from infrastructure to platform as a service to software as a service, and this is what I find most valuable in Oracle Cloud."
"The most valuable feature of Oracle Cloud is the digital assistant."
"The most valuable feature of the solution is that it is a cloud-based solution."
 

Cons

"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."
"The flexibility of the solution could be improved."
"Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand, Google Cloud is more convenient for new users."
"The flexibility of the solution could be improved."
"The user experience must be improved."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"I wouldn't recommend Alibaba. I think other companies should just use Azure instead, as it's a much simpler solution."
"The scalability requires some improvement. This is one of the most important things they need to get better at."
"The integration tools that they offer are quite complex to use."
"Sometimes when we install something, we need to partition and maybe rebuild the index. This can cause some issues for performance."
"The tool should provide more options like other cloud services. Also, it should improve scalability with the free version."
"The deployment from on-premises to the cloud is a bit complicated."
"Oracle Cloud is still young compared to AWS or Microsoft. They still need to develop in many areas."
"Pricing could be improved considering competition and market conditions."
"The portfolio should improve for the Oracle Cloud Platform. Oracle has to increase the services offered. New services should be added to be able to compete better with Amazon AWS which is the best, and the biggest service. Oracle Cloud Platform has a small portfolio, but it's a good one."
 

Pricing and Cost Advice

"The solution's pricing is the same as AWS'."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"I don't know the exact cost. It is cheaper than AWS."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"Alibaba Cloud is cheaper."
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"
"The price is middling; it's not the most expensive product, but there is still some room for it to be more flexible."
"The subscription cost is too high."
"Oracle Cloud's pricing is competitive. The tool changes its pricing when there is a change in its architecture."
"OCI is the cost-effectiveness compared to other similar services, assuming all compliance regulations are met. Additionally, they offer a number of things free of charge, which is particularly beneficial for smaller clients."
"Oracle Cloud Platform is a bit costly. You can always bring your own license or subscribe to the SaaS option, but the SaaS option is very costly. I rate the pricing a six out of ten."
"OCI's pricing is one of its best features."
"The solution is expensive. I would rate the pricing as ten out of ten, where one is cheap and ten is expensive."
"The solution is free to use."
report
Use our free recommendation engine to learn which Infrastructure as a Service Clouds (IaaS) solutions are best for your needs.
893,311 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
9%
Comms Service Provider
9%
Computer Software Company
8%
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise20
Large Enterprise56
 

Questions from the Community

What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
What is your primary use case for Alibaba Cloud?
I was using Alibaba Cloud for the deployment of one of the products that my previous company was developing for a client in the KSA, where I had utilized servers, storage accounts, email services, ...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What needs improvement with Oracle Cloud Infrastructure Registry?
I have not used Oracle Cloud Infrastructure (OCI)'s networking solutions today. I studied it somewhat, but it is not my main area currently. We had some problems sometimes with Autonomous Database ...
What is your primary use case for Oracle Cloud Infrastructure Registry?
In general, I have had a good experience with Oracle Cloud Infrastructure (OCI), even though my current company uses other cloud providers such as AWS and Azure. With GoldenGate on Oracle Cloud Inf...
 

Also Known As

No data available
Oracle Cloud Infrastructure Registry, Oracle OCIR, OCIR, Oracle Cloud, Oracle Cloud Platform, Oracle Data Cloud
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
Kenya Airways, Cell, Panasonic, Frontera, M&C Saatchi, Lumentum, WA
Find out what your peers are saying about Alibaba Cloud vs. Oracle Cloud Infrastructure (OCI) and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.