Alibaba Cloud vs Oracle Cloud Infrastructure (OCI) comparison

Alibaba Cloud vs. Oracle Cloud Infrastructure (OCI)

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Alibaba Cloud

Ranking in Infrastructure as a Service Clouds (IaaS)

8th

Average Rating

7.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle Cloud Infrastructure...

Ranking in Infrastructure as a Service Clouds (IaaS)

7th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

PaaS Clouds (10th), Marketing Intelligence (1st), Container Registry (6th)

Mindshare comparison

As of March 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 7.2%, down from 11.4% compared to the previous year. The mindshare of Oracle Cloud Infrastructure (OCI) is 4.9%, down from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
Product	Mindshare (%)
Oracle Cloud Infrastructure (OCI)	4.9%
Alibaba Cloud	7.2%
Other	87.9%

Infrastructure as a Service Clouds (IaaS)

Featured Reviews

Salahuddin Shaikh

Site Reliability Engineer at EPAM Systems

Alibaba Cloud has evolved a lot in all specially in AI space, but still needs to improve the support offered to users.

The part where the product lacks is not because of the services it offers. The support offered by the tool is ridiculous. Whenever you raise the support ticket, someone from China comes over the phone. When I used to raise a ticket for support, some person from China came along with another English-speaking person to whom I had to explain my issues, after which the English-speaking individual used to translate it into Mandarin for the person from China. The Chinese person used to explain something in Mandarin to the English-speaking person, and it used to keep happening continuously, making it a hectic support service from Alibaba Cloud. The support was time-consuming, and it was also frustrating. As a technical person, if you are someone who is expecting something to be done as soon as possible and the support services offered to you turn out to be time-consuming and frustrating, then it won't be a great experience for the users.

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Labhesh Hase

Associate Director at LTI - Larsen & Toubro Infotech

Cost-effectiveness and pricing consistency support diverse high-intensity applications

The services of Oracle Cloud Infrastructure (OCI) are quite competent when compared to AWS Cloud, and they are also lower in cost. We use compute, storage, and network services. A notable feature is Oracle Cloud Infrastructure's consistent global pricing, which is advantageous. Furthermore, applications using Oracle Database not only work seamlessly on Oracle Cloud Infrastructure (OCI) but also benefit from a 25% offset on Oracle Database licenses.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."

"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."

"I rate Alibaba Cloud's scalability an eight out of ten."

"Alibaba Cloud has lower costs and good support."

"The cost of hosting the solution is very reasonable. It's quite inexpensive."

"When comparing solutions such as GCP, which is the same as Alibaba Cloud, and others such as Amazon AWS and Azure, Alibaba Cloud is the preferred solution in China."

"We use the product for storage and as a VPN."

"It's easy to use, cheaper than other solutions, and more secure."

More Alibaba Cloud pros

"I haven't experienced any instability or downtime in Oracle Cloud over the past three years. It is scalable The support team was good. The initial setup is straightforward to configure. I rate the solution a nine out of ten with ten being the highest."

"It is more secure and more controlled than an on-premises deployment."

"Oracle Cloud Platform is a good solution because with large data platforms the data migration can be a challenge and this is the reason to move and migrate towards the cloud from on-premises."

"Initial setup of databases is not a problem."

"There is ROI with the product's use."

"Technical support is good. We are partners with Oracle so we are always speaking with them."

"What I like most about Oracle Cloud Platform is the ease of getting data in and out of the cloud and the affordable licensing."

"The product is scalable."

More Oracle Cloud Infrastructure (OCI) pros

Cons

"The solution should have more integration."

"I would not recommend the solution to others."

"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."

"The flexibility of the solution could be improved."

"The majority of the tools and processes, in general, have a lot of room for improvement."

"Customer support has a lot of room for improvement. There's just general documentation, general customer support, and general maturity of the processes are all lacking when compared to Amazon or Google."

"Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand, Google Cloud is more convenient for new users."

"The flexibility of the solution could be improved."

More Alibaba Cloud cons

"Simple provisioning is fine, but when it comes to complex provisioning, Oracle Cloud is not quick compared to competing solutions."

"I would like the Oracle Cloud Platform to have a more user-friendly UI similar to Microsoft Azure."

"Amazon AWS has a better solution overall."

"The solution isn't very mature. The on-premises deployment has more features and the cloud needs to work to match those options."

"There's one app I have to install on my device, the Articulate Player app. It's only available on Apple and Android, but it's not available for Windows. I can't run the program on my desktop, to use it to learn Java."

"Oracle does not provide very good support. It has been very bad support."

"Amazon AWS has a better solution overall."

"The initial setup can be a bit complex."

More Oracle Cloud Infrastructure (OCI) cons

Pricing and Cost Advice

"The cost is better than similar solutions."

"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."

"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."

"Alibaba Cloud is cheaper."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."

"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."

"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"

"The solution's pricing is the same as AWS'."

More Alibaba Cloud pricing and cost advice

"The price of the solution should be reduced to a price that people can afford."

"The best aspect of the Oracle Cloud Platform is the relation between the performance and the price. When you compare the price with Amazon AWS, Microsft Azure, or any other, the price for performance is the best."

"The pricing for Oracle Cloud services is reasonable. Additionally, compared to other service providers, Oracle has a substantial presence and established infrastructure in Bangladesh. Considering all these factors together makes Oracle Cloud an ideal choice and a strong contender in the market."

"Oracle Cloud Platform is a bit costly. You can always bring your own license or subscribe to the SaaS option, but the SaaS option is very costly. I rate the pricing a six out of ten."

"The costs involved are low when it comes to Oracle Cloud, especially when compared to AWS."

"OCI's pricing is one of its best features."

"Oracle Cloud Platform has a decent pricing model."

"The solution is free to use."

More Oracle Cloud Infrastructure (OCI) pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

13%

Computer Software Company

Financial Services Firm

Comms Service Provider

Financial Services Firm

10%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	32
Midsize Enterprise	20
Large Enterprise	54

Questions from the Community

What is your experience regarding pricing and costs for Alibaba Cloud?

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.

What needs improvement with Alibaba Cloud?

Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...

What is your primary use case for Alibaba Cloud?

I was using Alibaba Cloud for the deployment of one of the products that my previous company was developing for a client in the KSA, where I had utilized servers, storage accounts, email services, ...

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?

Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...

What do you like most about Oracle Cloud Infrastructure Registry?

It's reliable, performs well, and is often faster than running applications on separate machines due to optimized performance and networking capabilities within OCI.

What needs improvement with Oracle Cloud Infrastructure Registry?

I have not used Oracle Cloud Infrastructure (OCI)'s networking solutions today. I studied it somewhat, but it is not my main area currently. We had some problems sometimes with Autonomous Database ...

Amazon AWS vs Alibaba Cloud

Comparisons

Compared 26% of the time

Microsoft Azure vs Alibaba Cloud

Compared 22% of the time

Google Cloud vs Alibaba Cloud

Compared 17% of the time

Tencent Cloud vs Alibaba Cloud

Compared 13% of the time

Google Firebase vs Alibaba Cloud

Compared 3% of the time

More Alibaba Cloud Competitors

Microsoft Azure vs Oracle Cloud Infrastructure (OCI)

Compared 19% of the time

Amazon AWS vs Oracle Cloud Infrastructure (OCI)

Compared 9% of the time

Amazon Bedrock vs Oracle Cloud Infrastructure (OCI)

Compared 9% of the time

Google Cloud vs Oracle Cloud Infrastructure (OCI)

Compared 6% of the time

Red Hat OpenShift vs Oracle Cloud Infrastructure (OCI)

Compared 3% of the time

More Oracle Cloud Infrastructure (OCI) Competitors

Product Reports

Alibaba Cloud

Download Alibaba Cloud product report

Oracle Cloud Infrastructure (OCI)

Download Oracle Cloud Infrastructure (OCI) product report

Oracle Cloud Infrastructure (OCI) report

Also Known As

No data available

Oracle Cloud Infrastructure Registry, Oracle OCIR, OCIR, Oracle Cloud, Oracle Cloud Platform, Oracle Data Cloud

Overview

Alibaba Cloud offers a comprehensive suite of cloud computing services to support growing enterprises worldwide, including data storage, relational databases, big-data processing, and content delivery networks.

Alibaba

Oracle Cloud Infrastructure offers autonomous database solutions, flexible scalability, and seamless application integration, backed by strong security features. Its competitive pricing and multi-tenancy capabilities provide significant value for enterprises needing comprehensive cloud infrastructure.

Oracle Cloud Infrastructure delivers robust database management, frequent updates, and advanced storage and network services. It boasts global pricing consistency and broad accessibility, making it a preferred choice for hosting databases and migrating on-premises applications. Users in diverse sectors rely on its ease of use, particularly in hosting applications and infrastructure management. However, OCI faces challenges in documentation and integration with third-party services and seeks improvement in automation, support responsiveness, and regional availability.

What are the key features of Oracle Cloud Infrastructure?

Autonomous Database: Self-managing and self-repairing capabilities improving efficiency.
Seamless Integration: Smooth interaction with Oracle databases and applications.
Security Features: Strong measures to protect data integrity.
Scalable Platform: Flexibility to grow according to business needs.
Competitive Pricing: Cost-effective solutions for enterprises.

What benefits and ROI should users evaluate?

Reliable Performance: Consistent output ensuring enterprise productivity.
Global Pricing Consistency: Predictable costs across regions.
Ease of Use: Simplified processes facilitating user operations.
Frequent Updates: Keeps systems up-to-date with latest advancements.

OCI is utilized by companies in sectors like gaming, finance, and IoT for hosting databases and ERP systems. Its robust infrastructure supports high-performance computing and application development, making it a favorable option for integration and analytics tasks. Enterprises benefit from its capability to migrate on-premises systems to the cloud, enhancing their operational efficiency.

Oracle

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint

Kenya Airways, Cell, Panasonic, Frontera, M&C Saatchi, Lumentum, WA

Alibaba Cloud vs. Oracle Cloud Infrastructure (OCI)