We changed our name from IT Central Station: Here's why
Get our free report covering IBM, Veeam Software, Commvault, and other competitors of IBM Spectrum Protect. Updated: January 2022.
564,643 professionals have used our research since 2012.

Read reviews of IBM Spectrum Protect alternatives and competitors

Resiliency Specialist at a computer software company with 5,001-10,000 employees
Real User
Easy to use, integrates well with vCenter, and it provides a short RPO in case of data center outage
Pros and Cons
  • "When we need to failover or move workloads, Zerto significantly decreases both the time it takes and the number of people involved. It only takes a single person to activate a failover and we can pretty much automate everything else."
  • "Zerto should add the capability to replicate the same VM to multiple sites."

What is our primary use case?

We use Zerto to replicate data between our on-premises data centers, as well as for replicating data to the cloud. It is used primarily for disaster recovery, and we're not using it very much for backups.

How has it helped my organization?

Continuous data replication is the most important feature to us, and we use it for disaster recovery. We have very short RPOs in the event of a data center outage.

With respect to ease of use, I would rate Zerto an eight out of ten. It is very easy to set up and utilize. The only reason I wouldn't give it a ten is that I would like to see more export capability. Right now, you can export your VPG to a spreadsheet, but you don't have a lot of control over what data goes there. You just get everything and the formatting isn't the best.

When we need to failover or move workloads, Zerto significantly decreases both the time it takes and the number of people involved. It only takes a single person to activate a failover and we can pretty much automate everything else. Instead of a week to recover a major application, we can do it in a day.

Mostly, this solution protects us from data center outages. With ransomware, it gets a little more complicated because depending on what they're doing, you could be replicating the encryption that they placed on you. Then, depending on how large your journal is, how far back you can go and how long the malware has been sitting in your network, it might not save you from a ransomware attack.

That said, it's still a major plus because if you have enough tools in your environment where you can catch the fact that they've been there, then if you've got 14 days, just as an example, in your journal, then you can go back far enough before they place any kind of encryption on your file. But, if you don't have other tools to also help protect you from ransomware, Zerto by itself may not be sufficient.

It's very rare that you have a true disaster where you have to failover a data center. I see Zerto more often being utilized to deal with some sort of database corruption. You can restore your primary site back from before the corruption. We need this Zerto protection, but it happens so rarely that you would actually have a full data center failure that, I can't say that we have had any staff reductions because of it. We have no staff specifically set aside for data recovery.

Beyond your normal path for backup and recovery, and those daily backups and managing that stuff, whether you're using Zerto for your backups or another backup utility in addition to Zerto, it hasn't really changed our staff.

What is most valuable?

The most valuable feature is the quick RPO for replication, which is our primary use case.

What needs improvement?

Zerto should add the capability to replicate the same VM to multiple sites.

The export capability should be improved so that it is more customizable in terms of what fields are exported and what the formatting is.

I would like to see the ability for Zerto to handle physical servers, although that is becoming less important to us.

For how long have I used the solution?

I have been using Zerto with my parent company for the past several months and had been using it at a previous company for two years before that.

What do I think about the stability of the solution?

Zerto is very stable.

What do I think about the scalability of the solution?

The scalability is generally good.

We're on an older version so this may have changed, but when it comes to cloud DR, they haven't kept us with the Azure capability. For example, Azure used to have an eight terabyte limit on disk drives. Azure now has a 32 terabyte limit, but Zerto still has a limit of eight. 

That said, when it comes to the number of VPGs and the number of instances, that has been sufficient for us. We have 646 VMs and 60 VPGs that are protecting 650 terabytes of data.

We have about four people who are managing it day-to-day. It is a shared role; our server engineering team is responsible for Zerto, and that team has approximately twelve people. They are all capable of utilizing Zerto, depending on their individual responsibilities, but there are probably no more than four people who currently use it on a daily basis.

We don't have one specific person to manage it but instead, we rely on the team. We're in the process of getting them all trained adequately. 

How are customer service and technical support?

I have been in contact with technical support and I would rate them a seven out of ten. They are similar to a lot of companies, where they're very quick to respond to simple issues that might be in a playbook, yet slow sometimes to get a more complex problem resolved.

Which solution did I use previously and why did I switch?

This was our first true DR tool. Before that, we were just using backup solutions. The one that we were using most recently was IBM Spectrum Protect.

I have a lot of past experience in my previous company with RecoverPoint, as well as with CloudEndure. CloudEndure was used specifically for cloud DR with AWS.

Zerto is much easier to use than RecoverPoint. Both Zerto and CloudEndure are very easy to use.

How was the initial setup?

The initial setup is pretty easy to do. I was not with this company when they implemented it, so I don't know how long it took them to deploy. However, in my previous company, we initially installed and set it up in a day. We didn't have much trouble.

At first, we only had a couple of small test instances. We started adding things that we needed, over time.

What was our ROI?

Using Zerto has saved us money by enabling us to do DR in the cloud because we did not have to purchase the infrastructure at the alternate site. It's difficult to approximate how much money we have saved because we never built a DR site for the applications that we now have replicated in the cloud. There has never been an on-premises solution for them.

It is relevant to point out that we're not using it so much for day-to-day backups, but rather, we're using it for continuous data protection for DR and we have not had any disaster, so it's difficult to quantify our return on investment from that perspective.

However, from the perspective of being able to do cloud DR and not having to pay for that infrastructure, and even when it comes to the ease of use when we're going from data center to data center, I think we've got a definite return on our investment in comparison to not having a continuous data protection tool.

There is a difference between what we do and what we would have been doing without a tool like Zerto. In this regard, Zerto is a kind of overhead because hopefully, you're not using it day-to-day in a real disaster. It's more like insurance.

Which other solutions did I evaluate?

We evaluated RecoverPoint, but Zerto's better integration into vCenter was probably the reason that we chose it.

What other advice do I have?

We do not currently use Zerto for long-term retention, although we are looking at the feature.

I highly recommend Zerto. My advice for anybody who is implementing it is to go through all of the best practice guides and be sure to review whatever database they have in there. This way, they keep themselves efficient.

Also, it is important to keep in mind that it's only at a VPG level that everything is consistent. So, if you have multiple servers and applications that need to be consistent with each other, then, they really should be in the same VPG.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Flag as inappropriate
Support Engineer at a media company with 1,001-5,000 employees
Real User
Top 20
Easy to manage with a simple user interface but needs better local support
Pros and Cons
  • "The user interface is very easy to navigate."
  • "The local support could be improved."

What is our primary use case?

We do a lot of backups daily, and mainly we just keep the operating system images. We do take database and active directory backups as well. We handle all types of backups using this product.

What is most valuable?

The user interface is very easy to navigate. The interface itself is very simple.

Overall, it is doing the job we need it to do. 

It supports whatever line types and support types and systems we have. It supports all types of backup systems quite easily.

The stability has been very good so far. We haven't had any problems with it.

The product is easy to manage.

What needs improvement?

The local support could be improved. Right now, it's something about the solution that is lacking.

They should offer better partners that can help us implement the solution in a better way.

It would be ideal if they offered editing or activating options. 

I don't know how good it is with the virtual environment. I have not tried the product with VMware, for example.

For how long have I used the solution?

I've been using the solution for about six years at this point. It's been a while.

What do I think about the stability of the solution?

We've never had any issues with stability. It doesn't crash or freeze. There are no bugs or glitches. It's pretty reliable. 

What do I think about the scalability of the solution?

We are still running with a single server, and it's a per server per instance-based license model. If we need to add our first storage-based model or another division, we cannot support both. It's a licensing model issue. 

How are customer service and technical support?

The local support is lacking overall. It's something they need to really work on improving.

Which solution did I use previously and why did I switch?

We have worked with Veritas and IBM in the past, however, that was a very long time ago. I wouldn't be able to compare them to this solution as too much time has passed and much has changed. We used those solutions maybe ten or so years ago now.

How was the initial setup?

The initial setup is not easy or difficult. It's moderate, or somewhere in the middle. I wouldn't describe the implementation as complex, however. 

The deployment too more than expected, as the vendor involved was having some staffing issues. The engineers were changing and we had some technical requirements which we realized at a later stage.

Maintenance isn't required very often, however, we have to ensure it is up-to-date. We also have to ensure whenever anything changes, we have to properly add them to the Commvault - whether they are new servers or new clients. Whenever we change our backup library or the memory storage, we have to reconfigure things. In that regard, there is occasional maintenance, depending on our background changes.

We only need one person to manage the solution. It doesn't take a lot of staff. Typically, they are an administrator and they handle everything that needs to be done as it's required.

What about the implementation team?

We are integrators and therefore we are able to implement the solution ourselves.

What's my experience with pricing, setup cost, and licensing?

The pricing falls somewhere in the middle of what the market offers. It's not overly expensive. The licensing model is quite good. Everything is included under it.

What other advice do I have?

We are just a customer and an end-user.

We're using the latest version of the solution. We always use the latest version.

I'd recommend the solution.

I'd rate it at a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Rudolf Kozdon
IT specialist - Monitoring and security at Operator ICT
Real User
Top 5
A very user-friendly and intuitive solution that helps maintain stability
Pros and Cons
  • "Veeam helps to create a stable environment with virtual servers."
  • "The initial setup is very straightforward."
  • "Veeam is very user-friendly and intuitive software."
  • "The solution could use some updates to minor details omitted from current reporting."

What is our primary use case?

We bought the Veeam Enterprise license for Linux and Microsoft backup for the virtual machines running on those operating systems. The reason we bought this software is that I have a lot of experience with Veeam software. When I compare Veeam with the storage manager from IBM or data protocol from HP or Exeter or some backups from Dell, Veeam is superior. I could buy these other products but Veeam is best because it is very user-friendly as well as being a very great solution.  

In addition to my personal experience and opinion, when we bought this software, our virtualization software only had a standard license and it did not have a replication function. Veeam Enterprise has the replication of function. We chose this backup software because Veeam has a backup and replication center which is additional functionality that we needed.  

What is most valuable?

The most valuable feature in Veeam is that it is a very user-friendly and intuitive software.  

What needs improvement?

The only things that I can think of where Veeam can improve are in very small details. For example, there are some things that I would prefer included in reporting on backups that are currently missing. This is not a problem with the product that needs to be repaired, it is my personal use case that I hope can be addressed.  

For how long have I used the solution?

We have been using Veeam Agent for Microsoft Windows for about one year.  

What do I think about the stability of the solution?

I think that Veeam helps to create a stable environment with virtual servers. I only restart the windows server after installing Microsoft updates, not because something has become unstable. Veeam is very useful in the installation process and it is useful software. I do not have any problem with this product.  

What do I think about the scalability of the solution?

Veeam's scalability is perfect. I don't have any problems scaling if needed.  

How was the initial setup?

The initial setup is not complex and I find that it is very straightforward. It is also very quick. It only takes maybe three hours.  

What's my experience with pricing, setup cost, and licensing?

Pricing is primarily a concern for my managers and our management team.  

The pricing model for Veeam has changed. I bought an older license and I thought that when I bought one CPU license for a virtual machine that I could use that license for Microsoft or VMware. Now, with the change in the licensing model, I have to choose if this license is for VMware or Microsoft before I buy a new license. It just means that users need to be somewhat more careful when choosing which license they need.  

What other advice do I have?

On a scale from one to ten (where one is the worst and ten is the best), I would rate Veeam on Microsoft Windows as a nine-out-of-ten.  

What I would expect in order to make this product a ten-of-ten is that they will add some details in reporting about the backup jobs. They need to just fill this little hole in the software by adding details in the reports that are not currently included and it is really giving me everything I need as a user.  

I would recommend Veeam to others who are looking into implementing it.  

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
AdekunleAjayi
Technical Sales Specialist at CWG PLC
Real User
Top 5
Good technical support and a commendable deduplication rate
Pros and Cons
  • "The most valuable feature is the deduplication rate."
  • "The price could be lowered slightly, to make it more competitive."

What is our primary use case?

We are system integrators and this is one of the solutions that we provide to our clients.

This appliance allows you to expand into the cloud with a provider like AWS or Azure. It can provide the capability for a third-level backup.

What is most valuable?

The most valuable feature is the deduplication rate. It is high and quite commendable.

This product is very easy to deploy. It is integrated and you don't have to buy software then find hardware to work with it because it is an all-in-one solution.

What needs improvement?

In general, there is no perfect solution and there is always room for improvement.

The price could be lowered slightly, to make it more competitive.

For how long have I used the solution?

I have been working with the Integrated Data Protection Appliance for about two years.

What do I think about the stability of the solution?

Our customers are satisfied with the stability, which is why they are still using the product. We have not heard back about any issues with the system not working well.

What do I think about the scalability of the solution?

It is easy to scale, although there may be some limitations at the end of the day.

How are customer service and technical support?

I have been in touch with Dell EMC's technical support a couple of times and they are fantastic. They are available from the day of your installation and can help you to check any issue that is happening. There are always people available to help with support.

In Nigeria, they have engineers available in case it is not possible to solve the problem remotely.

How was the initial setup?


This appliance is physical, so it is installed on-site. 

The deployment takes three to four hours, after which everything will be set up. Prior to purchasing the hardware, you will have the proper sizing of the environment.

What about the implementation team?

We deploy this solution for our customers. Beyond this, we do not administer their infrastructure.

What's my experience with pricing, setup cost, and licensing?

This solution is slightly more expensive than some of the competitors.

Which other solutions did I evaluate?

One of the competing solutions is the Veritas NetBackup Appliance. It is also an integrated solution and there is not too much difference between them. The last time I checked, the Veritas appliance was a little bit cheaper.

What other advice do I have?

My advice to anybody who is considering this solution is to compare products from Veritas, Commvault, IBM, and Dell EMC. Personally, I feel that this is a robust solution and one that I can always recommend. 

That said, there is no perfect solution. No matter how robust it is, all competitors have an edge in some way. It could be price, availability, simplicity, the level of support, or something else.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Technical Specialist at a tech services company with 51-200 employees
Reseller
Top 20
User-friendly, stable, and feature-rich
Pros and Cons
  • "NetBackup is very easy for end-users."
  • "The biggest problem with NetBackup is licensing."

What is our primary use case?

We are a solution provider and Veritas NetBackup is one of the backup and recovery products that we resell to our clients.

How has it helped my organization?

This product works well for all of our use cases.

What is most valuable?

The most valuable feature is the ease of use. NetBackup is very easy for end-users.

We have never had a problem restoring data.

NetBackup has all of the features that you would expect. It includes differential and incremental backups, snapshots, virtual backup, backing up to the cloud, and backing up on-premises.

What needs improvement?

The biggest problem with NetBackup is licensing. With more customers working with virtual machines, they are now licensing based on the number of CPU cores. Some customers choose Veeam because if they have two servers with 100 terabytes then that is four CPU cores, and it will cost less than it would with NetBackup. This is a change from the past, where the licensing was on a per-socket basis.

For how long have I used the solution?

I have been working with Veritas netBack for about two years. My company has been involved with backup solutions from different vendors for about 30 years.

What do I think about the stability of the solution?

This is a very stable product and better than IBM in this regard.

What do I think about the scalability of the solution?

It is very easy to scale. There are two different solutions, where Backup Exec is for small to medium-sized businesses, and NetBackup is for medium to enterprise-sized organizations.n.

How are customer service and technical support?

We are very satisfied with the technical support.

Which solution did I use previously and why did I switch?

We also work with products from Veeam and IBM. I have about 10 years of experience with IBM Spectrum Protect but the support for it is very poor in Egypt. For this reason, we prefer to work with Veritas NetBackup and Veeam.

With IBM, there have been many times where we were unable to restore data.

IBM uses many agents for backup tasks, whereas Veritas uses only one agent for backing up files, databases, and applications. The IBM approach is more complex.

How was the initial setup?

It is very easy and straightforward to set up. The length of time required for deployment depends on the implementation and the number of servers. I would say that the average is between three and four days.

What about the implementation team?

We have two people to deploy this solution.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are charged based on the number of CPU cores.

What other advice do I have?

Overall, NetBackup is a good product and the only problem is the licensing module. We would really like to have socket-based licensing.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Get our free report covering IBM, Veeam Software, Commvault, and other competitors of IBM Spectrum Protect. Updated: January 2022.
564,643 professionals have used our research since 2012.