

Infrascale Backup & Disaster Recovery and IBM Storage Protect compete in the data protection category. Infrascale seems to have the upper hand due to its ease of setup and management, whereas IBM excels in scalability and comprehensive data management.
Features: Infrascale offers standout features such as user-friendly disaster recovery capabilities, the flexibility of local or cloud-based virtualization options, and a straightforward dashboard for easy setup and management. IBM Storage Protect provides enterprise scalability, incremental forever backups, and deduplication, proving beneficial for handling large datasets and complex environments.
Room for Improvement: Infrascale users note the need for better documentation, additional integrations, and enhanced data center diversity. Improvements in recovery speed and stronger security measures are also desired. IBM users seek a friendlier user interface, enhanced virtualization support, a simpler licensing model, and better integration with cloud services, with complexity and cost being major concerns.
Ease of Deployment and Customer Service: Infrascale enables flexible deployment across hybrid and public clouds, earning praise for proactive and responsive customer service. IBM Storage Protect, predominantly on-premises, may be more complex to deploy, though it benefits larger enterprises with structured IT resources. Users report mixed experiences with IBM's customer service concerning support speed and effectiveness.
Pricing and ROI: Infrascale's pricing model is viewed as competitive, offering flexible options that integrate with MSPs, delivering good ROI. Concerns about premium pricing are balanced against perceived value and ease of use. IBM Storage Protect can be expensive, with licensing complexity as a pain point. Capacity-based models are beneficial for some users, but others, especially smaller businesses, struggle with costs. However, robust features justify the investment for enterprises with substantial data protection needs, with larger enterprises likely seeing more significant value due to IBM's extensive functionalities.
Support from IBM is very good, and they always have knowledgeable people.
Support is good from IBM, although it mainly comes from my local partner.
Some support staff are highly skilled, others are not, leading to longer times to resolve issues.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
TSM is a generic and robust product, which is why I continue using it for my core banking.
It is one of the most scalable platforms, and that is its strong point.
Scalability is great in IBM Spectrum Protect; there are several options available to scale.
One person can manage hundreds and hundreds of endpoints without any issues.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
It is not compatible with other operating systems like Windows or Linux.
IBM Storage Protect does not work well with virtual environments such as VMware and Hyper-V.
There is a need for additional layers of security to fill the gaps, which is why we are using Cobalt Iron.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
We do not see the cost of the licensing.
It's expensive.
IBM Storage Protect is generally an expensive tool.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
The per-terabyte pricing is very competitive compared to the others.
The product works efficiently with very large tape libraries, unlike most other products in the market that have problems handling large tape libraries or more than one tape library.
IBM Spectrum Protect has excellent integration capability.
Incremental and differential backup features are built-in, which I frequently utilize on a weekly and daily basis.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
| Product | Market Share (%) |
|---|---|
| IBM Storage Protect | 1.9% |
| Infrascale Backup & Disaster Recovery | 0.6% |
| Other | 97.5% |
| Company Size | Count |
|---|---|
| Small Business | 53 |
| Midsize Enterprise | 25 |
| Large Enterprise | 95 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Large Enterprise | 1 |
IBM Storage Protect offers data protection and management to secure critical business information efficiently. It's designed to be a scalable and flexible solution for data backup, recovery, and archive needs in complex IT environments.
IBM Storage Protect delivers comprehensive data protection by integrating backup, recovery, and archiving functionalities. It supports a range of workloads and infrastructures, from on-premises to cloud environments, facilitating efficient data management. Its platform provides seamless scalability to meet evolving business needs, underpinned by reliable security measures. Organizations leverage its capabilities to ensure business continuity and minimize data loss risks, making it vital in a data-driven world.
What are the key features of IBM Storage Protect?Industries like finance and healthcare implement IBM Storage Protect to safeguard sensitive information against threats. In financial services, it's crucial for maintaining client data confidentiality, while healthcare institutions use it to protect patient records, ensuring both accessibility and compliance with regulations.
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Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers. SaaS BACKUP Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment. ENDPOINT BACKUP Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats. SERVER BACKUP AND DISASTER RECOVERY Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard. |
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