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IBM Storage Protect vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
IBM Storage Protect enhances data recovery, reduces downtime, and aids compliance, making it a valuable investment for organizations.
Sentiment score
5.9
Infrascale Backup offers a favorable ROI with quick restores, reduced downtime, and cost savings over previous solutions.
 

Customer Service

Sentiment score
7.6
IBM Storage Protect's support shows mixed experiences, with praise for expertise but concerns over response times and service consistency.
Sentiment score
7.3
Infrascale's support is praised for responsiveness, expertise, and personalized service, with high ratings despite initial time zone challenges.
Support from IBM is very good, and they always have knowledgeable people.
Interim Head of Infrastructure at a real estate/law firm with 1,001-5,000 employees
Support is good from IBM, although it mainly comes from my local partner.
Head of Infrastructure Security (S.A.V.P) at EXIM Bank Ltd
Some support staff are highly skilled, others are not, leading to longer times to resolve issues.
CEO at Fischerei Leipold
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
 

Scalability Issues

Sentiment score
7.7
IBM Storage Protect is praised for scalability and adaptability, though some users cite challenges in features and large-scale integration.
Sentiment score
5.8
<p>Infrascale Backup &amp; Disaster Recovery is scalable, adaptable, and supports diverse environments, though some face storage and hardware challenges.</p>
TSM is a generic and robust product, which is why I continue using it for my core banking.
Head of Infrastructure Security (S.A.V.P) at EXIM Bank Ltd
It is one of the most scalable platforms, and that is its strong point.
Interim Head of Infrastructure at a real estate/law firm with 1,001-5,000 employees
Scalability is great in IBM Spectrum Protect; there are several options available to scale.
Solution architect at a tech vendor with 10,001+ employees
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
 

Stability Issues

Sentiment score
8.0
IBM Storage Protect is highly stable and reliable, with consistent enhancements despite occasional minor issues with new features.
Sentiment score
7.6
<p>Infrascale Backup &amp; Disaster Recovery is stable and reliable, with effective support resolving minor backup and cloud service issues.</p>
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

IBM Storage Protect needs an improved interface, intuitive features, better cloud integration, and enhanced reporting and virtualization support.
Users recommend enhancements in bandwidth control, licensing, data replication, hardware diversity, security, documentation, and cloud integration for Infrascale.
It is not compatible with other operating systems like Windows or Linux.
Head of Infrastructure Security (S.A.V.P) at EXIM Bank Ltd
IBM Storage Protect does not work well with virtual environments such as VMware and Hyper-V.
CEO at Fischerei Leipold
There is a need for additional layers of security to fill the gaps, which is why we are using Cobalt Iron.
Solution architect at a tech vendor with 10,001+ employees
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
 

Setup Cost

IBM Storage Protect offers varied and complex licensing, often seen as expensive but potentially cost-effective with tailored agreements.
<p>Infrascale's Backup &amp; Disaster Recovery pricing varies, with competitive flexibility for some but challenges and negotiation needed for others.</p>
We do not see the cost of the licensing.
Interim Head of Infrastructure at a real estate/law firm with 1,001-5,000 employees
It's expensive.
Head of Infrastructure Security (S.A.V.P) at EXIM Bank Ltd
IBM Storage Protect is generally an expensive tool.
CEO at Fischerei Leipold
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
 

Valuable Features

IBM Storage Protect excels in efficient backups, cost-effective storage, scalability, reliability, user-friendliness, adaptability, and robust disaster recovery.
Infrascale excels in rapid recovery, flexible architecture, and user-friendly management, offering fast local or cloud data recovery.
The product works efficiently with very large tape libraries, unlike most other products in the market that have problems handling large tape libraries or more than one tape library.
CEO at Fischerei Leipold
IBM Spectrum Protect has excellent integration capability.
Solution architect at a tech vendor with 10,001+ employees
Incremental and differential backup features are built-in, which I frequently utilize on a weekly and daily basis.
Head of Infrastructure Security (S.A.V.P) at EXIM Bank Ltd
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
 

Categories and Ranking

IBM Storage Protect
Ranking in Backup and Recovery
14th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
24th
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Cloud Backup (19th), Disaster Recovery as a Service (6th), Disaster Recovery (DR) Software (16th), SaaS Backup (10th)
 

Mindshare comparison

As of December 2025, in the Backup and Recovery category, the mindshare of IBM Storage Protect is 1.9%, down from 2.3% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
IBM Storage Protect1.9%
Infrascale Backup & Disaster Recovery0.6%
Other97.5%
Backup and Recovery
 

Featured Reviews

reviewer2787573 - PeerSpot reviewer
Interim Head of Infrastructure at a real estate/law firm with 1,001-5,000 employees
Backup coverage has supported immutable protection and now needs a more modern, intuitive interface
IBM Storage Protect is from a previous generation of backup software. In those days, backup software was complex in setting up and complex to manage. The new software, such as Rubrik, is very easy to use and more relatable to younger engineers because its interface design is more similar to Office 365 and the newer controls and labels that we are accustomed to. The difficulty that we now have with IBM Storage Protect is that for this day and age, compared to other products that are out there, it seems complex. If we look back 15 years ago, all enterprise class backup software was complex, so IBM was not any different. However, many of these older systems, such as Commvault, still have the same complaint that they are very complex because they have tried to keep that same interface and the same way it works. This suits them, but it probably needed a complete overhaul to bring it into the ease of use that we have with modern software. However, that upgrade has not been done. IBM Storage Protect has not been upgraded into a modern platform. It still looks a legacy platform.
reviewer2649186 - PeerSpot reviewer
President at a media company with 11-50 employees
Its user-friendliness and consolidated dashboard make backups and recovery very easy
Having a single dashboard makes management and monitoring easier because you do not have to log into multiple services and multiple dashboards in order to gather the same information. It is always nice to have a consolidated view of your data and how you are performing your day-to-day operations with backup and recovery if you need to recover any file. It is very easy to restore data. The user interface or the dashboard is very intuitive. It is very easy to use, making it easy to recover or replicate any files. It is extremely important for us that Infrascale has the ability to recover data from any point in time. Data is the jewel crown of any business. If you do not have the right data, you are going to face many challenges in running your business. It is important to recover and restore the right data at the right time so that it does not impact your business and your bottom line.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
9%
Manufacturing Company
9%
Educational Organization
7%
Computer Software Company
14%
Healthcare Company
11%
Manufacturing Company
7%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business53
Midsize Enterprise25
Large Enterprise95
By reviewers
Company SizeCount
Small Business17
Large Enterprise1
 

Questions from the Community

What do you like most about IBM Storage Protect?
The best point about IBM Storage Protect is that it can use IBM tape environments, which we still use and will continue to use in the future.
What is your experience regarding pricing and costs for IBM Storage Protect?
IBM Storage Protect is generally an expensive tool. However, with good contracts with IBM or its partners, the cost might not be so high. New customers can expect very high prices.
What needs improvement with IBM Storage Protect?
One point for improvement for IBM Spectrum Protect is security, as IBM has not been investing as much as in the past. There is a need for additional layers of security to fill the gaps, which is wh...
What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup &amp; Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
The only thing that I want to be released is Infrascale Backup &amp; Disaster Recovery's ability to connect to Zoho, which they're working on right now. I've been in constant communication with the...
What is your primary use case for Infrascale Platform?
I don't personally use Infrascale Backup &amp; Disaster Recovery; I resell it and have it for a client who seems to like it. They're waiting for this upgrade and update that's going to allow more c...
 

Also Known As

IBM Spectrum Discover
Infrascale Platform
 

Overview

 

Sample Customers

CEMEX
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about IBM Storage Protect vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: December 2025.
879,310 professionals have used our research since 2012.