Infrascale Backup & Disaster Recovery Reviews

I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.

Among the most valuable features are * regular backup * individual file restores * disaster recovery, with the ability to spin up a VM within a short period of time. It is also very important to our clients that Infrascale's Critical Server Insurance feature protects physical and virtual servers, including Windows, Linux, VMware, and Hyper-V. It's part of the total solution they offer that covers every server infrastructure you can imagine. They all get backed up into a virtual environment, which is fantastic. It's totally hardware-independent. Similarly, the fact that that feature allows you to spin up locally or in the cloud, on demand, without declaration or extra fees is key. If I have a physical server go down locally, I can instantly put up this machine on-prem and it would replace the broken machine within a couple of minutes. The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around. In addition, the backup and restore speeds are outstanding. The algorithm they use to migrate their data back and forth between the cloud and local appliances is great. Generally, it takes hardly any time to get a file restored to the original place on the server.

The centralized dashboard could use a little help. It's not bad, but it has some room for improvement. For this client, we have two units and they roll up into the centralized dashboard, but that dashboard doesn't do enough for us. We always have to end up going to each individual device to do whatever needs doing. One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered. They could be backing up the same things and I wouldn't know it until I go in there and physically look and compare. I have to flip flop between them or come up with a spreadsheet. That is huge for me, as an area for improvement.