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Joseph Raisi
IT Manager at Botswana Accountancy College
Real User
Top 5
A stable, scalable, and secure solution for sharing and accessing documents
Pros and Cons
  • "I don't need to carry my laptop while traveling. I just synchronize whatever I've been doing to Dropbox. After the document is synchronized, I can leave my laptop and use Dropbox wherever I am. I can also easily share a document with my colleagues, no matter how big it is. I can allow them to edit, and the editing will be instant. I can see whatever changes they've made to the document. It doesn't delete a document automatically. If I make a mistake and delete a file, it doesn't automatically delete the file. It gives you the warning to say you're deleting a file. In terms of security, I haven't had any challenges with Dropbox where they tell you that your data is compromised."
  • "The arrangement of documents can be simplified. Personally, I am used to it, but for a new user, it might be a little confusing. It can maybe have a feature to allow people to collaborate or work on the same document at the same time. I'm just using it to load and access information, and I haven't faced many challenges. However, I have seen that the whole system or laptop slows down a bit when I am synchronizing files to Dropbox. I don't know if it is because of my system. It might be good if they can enhance the synchronization process so that we can specify that synchronization should be done after 30 minutes. In addition, synchronization should only be done for the documents that have been uploaded."

What is most valuable?

I don't need to carry my laptop while traveling. I just synchronize whatever I've been doing to Dropbox. After the document is synchronized, I can leave my laptop and use Dropbox wherever I am. 

I can also easily share a document with my colleagues, no matter how big it is. I can allow them to edit, and the editing will be instant. I can see whatever changes they've made to the document.

It doesn't delete a document automatically. If I make a mistake and delete a file, it doesn't automatically delete the file. It gives you the warning to say you're deleting a file. In terms of security, I haven't had any challenges with Dropbox where they tell you that your data is compromised.

What needs improvement?

The arrangement of documents can be simplified. Personally, I am used to it, but for a new user, it might be a little confusing. It can maybe have a feature to allow people to collaborate or work on the same document at the same time.

I'm just using it to load and access information, and I haven't faced many challenges. However, I have seen that the whole system or laptop slows down a bit when I am synchronizing files to Dropbox. I don't know if it is because of my system. It might be good if they can enhance the synchronization process so that we can specify that synchronization should be done after 30 minutes. In addition, synchronization should only be done for the documents that have been uploaded.

For how long have I used the solution?

For corporate data, we started using Dropbox in January, but personally, I have been using Dropbox for a long time.

What do I think about the stability of the solution?

It has been very stable from the time I started using it.

What do I think about the scalability of the solution?

It is very scalable. It is just a question of choosing a plan depending on the amount of data. If you want to increase your storage from 15 GB to more than 15 GB, you can easily do that. You just make the payment. 

In terms of the number of users, we have 200 staff members and around 3,000 students. Some people in our organization prefer using Google Drive, and some of them prefer using Dropbox. Therefore, I can't provide the number of users. If we had an enterprise Dropbox where the IT department managed the storage space for different users, I would know how many people are using it and how often. For deployment, we have about five people in total.

We plan to keep using this solution. If I can get somebody to assist me with the enterprise solution, I will definitely go for it.

How are customer service and technical support?

I'm just using it to load the information and then access information, and I haven't faced many challenges.

Which solution did I use previously and why did I switch?

We are also using Google Drive for Education. Google Drive Enterprise is for private companies, and Google Drive for Education is for universities. It is less costly than Google Drive Enterprise.

How was the initial setup?

It is a cloud-based solution. I created an account and allocated the space. After that, I synchronized my data. I didn't have any challenges. It was just a matter of a few clicks. It took less than five minutes after downloading the whole file.

What's my experience with pricing, setup cost, and licensing?

You pay as you go, which is a good thing. There is a monthly fee, and you can also pay annually. This flexibility makes the subscription easier and affordable for some of us. I prefer yearly pricing, which is also slightly cheaper than monthly pricing.

Which other solutions did I evaluate?

I didn't evaluate other solutions. It was coming as one of the best options when I was searching on the web. I looked at the product ratings and found it to be a better option.

What other advice do I have?

I would definitely recommend this solution for other business users. I would rate Dropbox a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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HimanshuTejwani
System Administrator and DevOps Engineer at a tech services company with 10,001+ employees
Real User
Top 5Leaderboard
Good security, scales well, and offers good integration capabilities
Pros and Cons
  • "The best thing about the product is the ecosystem of it. As most of our users are using Windows and it's a product of Microsoft, we find we get amazing performance."
  • "The user interface could be a bit better."

What is our primary use case?

We primarily use the solution for its various applications, including Excel and Teams.

What is most valuable?

We like that it's a cloud-based solution that we can work with like a desktop application.

We really like it as a productivity tool. We get a lot of really great applications such as Excel, OneNote, Teams, and more. These types of tools are quite helpful to our day-to-day.

The best thing about the product is the ecosystem of it. As most of our users are using Windows and it's a product of Microsoft, we find we get amazing performance. 

The integration between the apps is great. It's awesome that it's so interconnected even between users to make sharing easy.

The solution scales well.

There's good security on offer.

We've found the product to be quite stable so far.

What needs improvement?

I haven't encountered any issues with the solution so far.

The user interface could be a bit better.

For how long have I used the solution?

I've been using the solution for about three to four months at this point. It hasn't been too long.

What do I think about the stability of the solution?

The stability has been very good. There are no bugs or glitches. It doesn't crash or freeze. it's reliable. The performance on offer is good.

What do I think about the scalability of the solution?

The scalability of the solution is good. If a company needs to expand it, it can do so with relative ease.

Everyone in our organization is using the product. That's around 13,000 users.

We may increase usage in the future.

How are customer service and technical support?

I haven't faced any issues that required a call to technical support. I can't speak to how helpful or responsive they are, having never dealt with them directly.

How was the initial setup?

I didn't handle the installation personally. It was managed by our IT team. As I didn't participate in the process, I can't speak to how easy or difficult it was, or what the deployment process entailed. I'm not sure how long it took.

It's my understanding that a single person can handle the deployment process.

What about the implementation team?

Our company has an IT team that can handle the process in-house. We do not need the assistance of an integrator or a consultant.

What's my experience with pricing, setup cost, and licensing?

There is a license that you need to purchase in order to use the product.

Which other solutions did I evaluate?

I've taken a look at Google Suite, which is very similar to Office 365. While Microsoft is a paid product, Google does offer some of its services for free, therefore, it might make for a good option for a startup, for example. Microsoft Office is a better product and it integrates more completely with companies that use a lot of Microsoft within their business. Google doesn't integrate.

What other advice do I have?

We are Microsoft customers and end-users.

The solution really does meet all of our requirements, and we've found that it's an improvement on just Outlook.

Overall, the product has been amazing. I would rate it at a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Paul Woods
Founder at SDWAN Clan
Real User
Top 5Leaderboard
Has the ability to open up on Windows Explorer to see the file structure in the normal format
Pros and Cons
  • "Being able to use OneDrive as a mapped drive in Windows Explorer is the most valuable feature. Rather than using OneDrive on a browser, you can also open up the Windows Explorer and I can see the file structure in the normal format."
  • "If I want to pick out certain criteria of pictures, Google enables me to do that whereas OneDrive is a bit sort of flaky."

What is most valuable?

Being able to use OneDrive as a mapped drive in Windows Explorer is the most valuable feature. Rather than using OneDrive on a browser, you can also open up the Windows Explorer and I can see the file structure in the normal format.

What needs improvement?

It should be more tailored towards pictures and video content. I have Google Drive purely just to look after my pictures and video because the way they organize videos and pictures is easier, and is a lot easier to retrieve a needle in a haystack. If I want to pick out certain criteria of pictures, Google enables me to do that whereas OneDrive is a bit flaky.

I'd like to see more integration with Microsoft Teams. The back end file structure is based on SharePoint. When you open up a file within Teams, it says to open up in SharePoint and I hate SharePoint. I'd like it if I can knowing full well that all my data repository is stored and in the back end on OneDrive and I can just work in conjunction with Microsoft Teams, not SharePoint. SharePoint is useless.

For how long have I used the solution?

I have been using OneDrive for three years. 

What do I think about the stability of the solution?

Apart from the internet, Microsoft has the largest infrastructure backbone, inter-network apart from the internet. We know we're in trusted hands and it's going to be scalable. Our data is going to be preserved across regional data centers. If there's a catastrophic event in a particular region, our data is replicated across other continents, so we can retrieve it. It is a fail-safe mechanism and it's going to be locked down and secure. I've not heard of any instances of data breaches within OneDrive.

There are five OneDrive users in my company.

Which solution did I use previously and why did I switch?

I used a mixture of Dropbox and Google Drive. I moved over to OneDrive because it had better storage than Google, but I still keep a hold of Google purely just for videos and pictures. At one time, I get six terabytes of OneDrive cloud storage so that's a lot more than I would get with Google.

How was the initial setup?

The initial setup was easy. It happened overnight. 

What other advice do I have?

If you're a Microsoft customer and you use Office 365, it works and integrates seamlessly. So most people out there use Microsoft Office products and it works hand in hand.

I would rate OneDrive an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Director at a analyst firm with 201-500 employees
Real User
Top 20
Email communication that is easy to use and is always ahead of this competition

What is our primary use case?

The primary use case is for communications, through email.

What is most valuable?

The most valuable feature is that it is simple to use. Everybody tries to emulate Google. I would say that they are leaders in the area of email. It's a rolling release, it's always changing.

What needs improvement?

The price could be reduced.

For how long have I used the solution?

I have been using G Suite Enterprise for approximately two years.

What other advice do I have?

They are always ahead of the competition, there is not much to improve as long as they keep maintaining the same momentum. I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

What is our primary use case?

The primary use case is for communications, through email.

What is most valuable?

The most valuable feature is that it is simple to use.

Everybody tries to emulate Google. I would say that they are leaders in the area of email.

It's a rolling release, it's always changing.

What needs improvement?

The price could be reduced.

For how long have I used the solution?

I have been using G Suite Enterprise for approximately two years.

What other advice do I have?

They are always ahead of the competition, there is not much to improve as long as they keep maintaining the same momentum.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Get our free report covering Citrix, Google, Egnyte, and other competitors of Google Drive Enterprise. Updated: January 2022.
565,689 professionals have used our research since 2012.