Nasuni Reviews

The reviews indicate that Nasuni's pricing is generally fair and reasonable. Some users suggest that smaller-scale licenses, such as a 20 TB license, would be beneficial. The cost of Nasuni is considered stable and straightforward, making it easy to budget for. While there are cheaper storage options available, Nasuni is seen as offering value for the functionality it provides, including security, encryption, reporting, and scaling. The licensing is negotiated and billed annually per terabyte, with no additional charges for features or add-ons. It is important to understand the data retention requirements and the associated costs, including storage in the cloud and outgoing data charges. Nasuni offers flexibility in choosing the cloud platform for storing snapshot history, which can impact costs.

Customers have reported positive ROI from Nasuni compared to their previous solutions. They have seen cost savings, reduction in labor hours, decreased capital costs, and increased business agility. Nasuni has helped eliminate on-premises infrastructure, reduce backup licensing, and simplify storage management. It has also improved productivity, reduced labor costs, and provided reliable performance. Some customers have seen qualitative ROI in terms of workflow improvement and time savings.

The primary use case of Nasuni, according to the reviews, is as a file share server and storage solution. It is used for CIFS and Windows file shares, allowing users to store and retrieve files. It is used by various departments such as HR, finance, and legal, as well as remote workers who access files through VPN. Nasuni replaces old file-sharing systems and is used for managing application-related files, including reports, documents, and snapshots. It is also used for data offloading and collaboration between different offices and locations. Nasuni is deployed both on-premises and in the cloud, with cloud providers such as AWS and Azure. It provides fast access to data and supports multi-site configurations. Overall, Nasuni is used to facilitate file sharing, collaboration, redundancy, and data storage across different departments and locations.

The most valuable features of Nasuni, according to the reviews, are:
1. Replication snapshots: Nasuni's ability to take snapshots every five minutes allows for easy data recovery in case of accidental deletion or data loss. This feature sets it apart from other vendors.
2. Provisioning file storage: Nasuni's cache device allows for on-demand provisioning of file storage, ensuring that heavy data requests can be fulfilled quickly.
3. Embedded antivirus: Nasuni's built-in antivirus feature automatically scans for any issues with files and prevents infected files from being saved on the disk, providing an extra layer of security.
4. Access Anywhere: Nasuni allows users to access their data from both mobile and desktop devices, providing flexibility and convenience.
5. Security and encryption: Nasuni's security measures, including data encryption and the ability to manage private keys, ensure the protection and integrity of the data.
6. Unified file system: Nasuni's unified file system makes it appear as if all data is located in a single local directory, regardless of the user's geographical location. This simplifies file management and improves accessibility.
7. Continuous file versioning: Nasuni's continuous file versioning feature allows for easy restoration of previous file versions, providing protection against accidental changes or deletions.
8. Ease of management: Nasuni's platform is user-friendly and easy to set up, configure, and manage. It offers a centralized management console and requires minimal intervention for updates and maintenance.
9. Cloud storage flexibility: Nasuni allows for the storage location to be easily changed, providing flexibility and cost-effectiveness.
10. Disaster recovery capabilities: Nasuni's virtual appliances and cache devices make the disaster recovery process quick and easy, minimizing downtime and ensuring business continuity.

Some areas of improvement for Nasuni mentioned in the reviews are:
1. Performance: The performance of Nasuni devices sometimes falls short of requirements, particularly in terms of capacity planning and replication speed.
2. Access Anywhere: The Access Anywhere feature is seen as complex to deploy and requires an additional physical or virtual filer at each site. Multi-factor authentication and integration with Duo are desired for enhanced security.
3. Reseller Performance: The experience with the reseller, SHI, has been unsatisfactory in terms of competence, knowledge, and handling of orders and equipment shipment.
4. Reporting and Content Visibility: Nasuni lacks certain content reporting capabilities, such as data age and file type counts. Users have to rely on other tools for global management and reporting.
5. Cloud Integration and Documentation: Integration with Azure could be improved, allowing for tiered data categorization like hot, cool, and archived. Better documentation explaining the product's capabilities is desired.
6. Stability and Granularity: Nasuni's stability and maturity are questioned, with instances of false virus flags and the need for more granular privilege settings and customization options.
7. Retention Policies: Nasuni does not support different retention policies within the same volume, requiring the creation of separate volumes. The ability to move data between volumes is desired.
8. Licensing and Cost Management: The licensing cost can increase significantly if data growth exceeds expectations, requiring renegotiation. Better migration from existing systems and cost control features are needed.
9. User Experience: The user experience could be improved with a user desktop agent, easier copying of data out of Nasuni, and better training resources.
10. Disaster Recovery and Firmware Management: The ability to mirror a Nasuni appliance for disaster recovery and roll back to prior firmware versions is desired. 11. Speed and Monitoring: Faster synchronization of data between sites and enhanced monitoring capabilities within Nasuni are requested.
12. Interface Design and Cross-Platform Features: The interface design could be improved with more setup wizards, and Nasuni's cross-platform features could be expanded.
13. Mobile Access and Integration: Accessing data using smartphones, tablets, and iPads could be made cleaner and more efficient.

The initial setup for Nasuni varied in complexity and duration based on different factors such as the size of the organization, the amount of data being migrated, and the level of assistance from Nasuni. Overall, the setup process was described as easy, straightforward, and relatively simple. Some users mentioned that they received support and guidance from Nasuni, which made the implementation smoother. The deployment timeframe ranged from a few hours to several months, depending on the specific circumstances. Some users mentioned that the setup involved configuration decisions and consultation with various teams. Bandwidth limitations and data transfer also impacted the duration of the deployment. Despite some initial challenges, users generally found Nasuni to be a user-friendly solution that required minimal resources to maintain after deployment.

The scalability of Nasuni's solution is highly praised by users. Many users mention that the solution is very scalable and can handle a growing number of users and data. Users highlight that they have been able to easily scale the system and add more storage as needed. Some users mention that they have thousands of employees using Nasuni and have not encountered any limitations in terms of scalability. However, there are a few users who mention that scaling can be a bit complex and time-consuming, requiring the deployment of additional filers.

Customers have generally had positive experiences with Nasuni's customer service and support. The support team is described as helpful, excellent, and proactive. They prioritize providing solutions and are responsive to inquiries, often responding within a few hours. Customers appreciate that Nasuni's support team works with them until the problem is resolved, rather than just pointing them to documentation. Some customers mention having regular contact with an account manager who helps escalate tickets or connects them with engineers for clear answers. There are a few mentions of slower response times and the need for quicker support, but overall, Nasuni's support is highly rated by customers.

The solution of Nasuni is highly stable and reliable. Users have not experienced any significant issues with stability, and it is considered a robust enterprise-level solution. Any outages that have occurred were typically due to network infrastructure failures or local power outages, not a fault of Nasuni. The S3 bucket and servers running on a Linux kernel provide additional stability. Users have not encountered any downtime during global deployment and have a positive impression of the solution's stability. Regular upgrades from Nasuni ensure that the product is up to date and efficient. Overall, Nasuni is praised for its stability, ease of maintenance, and solid performance. The solution has improved over time, and any concerns in the early stages were resolved through updates. While there have been occasional issues after upgrades, the stability has remained strong for most users. The solution is rated highly for its stability, with minimal downtime and excellent uptime. It is considered a reliable and stable product that meets the needs of users. Users have confidence in Nasuni's stability and the availability of their data. While there are a few negative comments about stability, the majority of reviews highlight Nasuni's stability as a key strength.